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This is the best social app that I have ever used. It is an all-in-one that save a lot of time and money. The team are very friendly and solve a lot of my requests. I have many other sites in the near future and I am going to install this app on all my sites. Thanks for the team's help. Now my site looks nice and very social for a lot of traffic. Great team and great app.
Keman
Tina was super helpful and was able to resolve my issue very quickly with no hassle at all. Thank you!
Dear team at The Hemp Drop✨,
Thank you so much for your 5-star review! ❤️ All feedback is highly appreciated, as it enables us here at Growave to further develop our products and services.😊
Happy Growaving!
Love this app which combines several key functions altogether running seamlessly. And more important, the customer services are fast, responsive and helpful. Give it try!
Hi, Freshlite HK team!
Thank you very much for your honesty and for making our start of the week awesome. We all are super happy to see you satisfied with us and hope our relationship will become a strong and unbreakable bond, we will do our best to make it happen 🤗.
Our Customer Support team enjoys assisting every customer with any of their queries, and we always strive to exceed the expectations of each of them. We would love to help you further and make the growth faster and easier. Please don't hesitate to reach us anytime, we are always here to help you 💗!
Wishing you a fantastic week ahead ✨!
Very disappointing since the update. I am usually very happy with Growave but the Instagram feature stopped working for over a month now. I reported the issue immediately and no one is able to help. I used to display our influencers Instagram pictures with a specific hashtag and tag the products. Now this does not work and I can only display and tag pictures posted on our IG account (not pictures from a specific hashtag). I would change my review as soon as this issue is fixed.
Dear team at CHUU,
I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention🙌🏻.
Regarding your query, I'd like to kindly let you know that our app gives a signal to Facebook via the API, but Facebook's tokens are coming in invalid due to the hashtag posts not being displayed. However, our dev team worked with the Facebook support team and we were able to fix the issue.
I have sent you multiple messages and would really appreciate it if you will get back to me in order for us to make sure everything is working correctly🤗.
We appreciate your time and do hope that you will reach out to us soon✨!
It works well and especially I really impressed awesome customer service. So fast and kind. Thanks tattu!
Thank you for leaving us such an amazing review! We are thrilled that you loved your experience! It's our pleasure to serve you! :)
I haven't gotten much traffic yet and only opened my store recently, so I can't speak much to that, but support has been absolutely fantastic! I had trouble installing some code into my store, so I put in a request for help. By the time I checked in the next day, everything was already fixed and set up for me! They've got a great team working on this app.
This is a very nice app which very worth for installation. And customer service is also wonderful, you have no worry during the process of setting up. Thumb Up.
Amazing support! and the app is so good many good features has been added to my store and with good price I really recommend it !
Great App with great features. My online shop looks amazing too. Customer Service was fast, efficient and friendly.
Furious with this application and the customer service. Everything was fantastic in the beginning. They get you onboarded and treat you wonderfully until you're all in and everything is integrated. Then they don't give a damn about you. They have no respect or loyalty to their customers that have been with them for years.
The app is littered with bugs. I don't even know where to start, so I will just leave it at that. WEEKS of wasted time troubleshooting and dealing with back and forth emails. So much money lost due to bugs allowing customers to repeatedly share my brand on social media and rack up thousands and thousands of points resulting in lost money for my business.
Then they have the nerve to randomly increase the price by 50% out of nowhere and you're just stuck with it. They're like the new Netflix, but worse. I am totally stuck with this app because my customers are used to the rewards interface, and I can't find another app that has all of the same features. I simply don't have the bandwidth to work on multiple new application migrations and customer education on the new app. I feel like I am chained to this app and it's incredible defeating. :(
Dear team atPeachy Athletic
First and foremost, I want to sincerely apologize for the challenges you've encountered with our application and the level of service you've received. We deeply regret any frustration and inconvenience this may have caused you. 🙏
I want to assure you that your feedback is of the utmost importance to us, and we take it very seriously. We understand the critical role our application plays in your business, and we are committed to making things right.
Regarding the unexpected increase in pricing, we completely empathize with your concerns. We recognize that such changes can be unsettling, and we want to address this in a way that is fair and accommodating for our valued customers.
To ease the transition for you, we have applied a 30% discount to your account for the next year. This discount is our way of expressing our regret for any inconvenience caused by the pricing adjustment. Our goal is to provide you with the flexibility to adapt to the new plan without compromising your budget.
We understand that migrating to a new system can be challenging, and we appreciate your loyalty to our rewards interface. Our team is committed to assisting you throughout this process, and we are here to provide any necessary support and guidance.
Once again, we sincerely apologize for the difficulties you've faced, and we appreciate your openness in sharing your concerns with us. If there's anything specific you would like us to address or if you have further questions, please don't hesitate to reach out. We value your business and are dedicated to ensuring your satisfaction. 💞
Thank you for your understanding.
Best Regards,
Begaiym, Reputation Manager