รีวิว (2,138)

การให้คะแนนโดยรวม
4.8
จำนวนต่อระดับคะแนน
  • 95% ของการให้คะแนนคือ 5 ดาว
  • 2% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 2% ของการให้คะแนนคือ 1 ดาว
7 มิถุนายน 2024

The Growave team is truly exceptional and always available to provide support whenever we need help. Their commitment to assisting us is truly commendable.

Homekode
สหรัฐอาหรับเอมิเรตส์
8 เดือน ในการใช้แอป
Growave ตอบแล้ว 9 มิถุนายน 2024

Hello, Homekode team!

We highly appreciate your feedback, thank you for taking the time to share your insight!🤗
Our team is dedicated to providing excellent customer service, and we're delighted that we could assist you.

We will try our best to continue to provide you with excellent service!

Anna,
Growave Support team💙

11 กรกฎาคม 2024

Esta aplicación es genial para fidelizar clientes y reforzar tu marca con reseñas de tus clientes.
El servicio técnico es de 10, muy rápidos y eficientes. En mi caso me atendió Janat y le estoy muy agradecida porque ha sido realmente amable y profesional.

Recomiendo ;)

Hello Australian
สเปน
ประมาณ 2 เดือน ในการใช้แอป
Growave ตอบแล้ว 12 กรกฎาคม 2024

Dear Hello Australian team,

Thank you so much for your kind words regarding our app and the support we provide!

We are thrilled that you like our app and the service we deliver. Your satisfaction is essential for us since our customer's joy is the most precious thing for which we have a reason to do the best we can. 💕

Your fantastic feedback has lifted our spirits even higher, we are always happy to assist and make your time with us the most enjoyable and efficient.

Your trust and delight mean the world to the Growave team, thank you a lot! 🤗

Warm regards,
Janat
Growave Support Team

16 พฤษภาคม 2024

I started using Shopify and Growave relatively recent but Growave team is always very helpful and supportive with our questions and request to there support, as well, their product seems getting better with time too. Thanks

ACTokyo
ญี่ปุ่น
3 เดือน ในการใช้แอป
Growave ตอบแล้ว 17 พฤษภาคม 2024

Hi, ACTokyo team,

We really appreciate your kind words and five-star review! 🤩 It's great to know that our team has been able to assist you effectively and that you're seeing improvements in our product over time. We're committed to providing the best support and continually enhancing our services for customers like you.

Thank you for choosing Growave! 💙

Begaiym, Client Care Specialist

16 พฤษภาคม 2024

I was helped quickly. I received a quick response and settings were neatly adjusted and optimized. Very nice, thank you

Good Hair NL
เนเธอร์แลนด์
มากกว่า 1 ปี ในการใช้แอป
Growave ตอบแล้ว 20 พฤษภาคม 2024

Hi Good Hair NL team,

We appreciate your awesome review! It's great to know that our team could help you promptly and adjust your settings perfectly. Your satisfaction is what we strive for. If you have any other needs or questions, feel free to contact us anytime. Thank you! 💝🥰

Begaiym, Client Care Specialist

28 พฤษภาคม 2024

So far absolutely amazing customer experience. In less than an hour they adjusted the code for my Rewards Program and now it looks fantastic on mobile.
Thank you.

Update...
Had to come back and say these guys are absolutely amazing, I had 3 support requests over 2 days prior to launching my store. They were patient, helpful and quick. Every time i contacted them, help was minutes away. If you are looking for a world class support team that got your back you when things don't go your way, this is the team you need.
Thank you again guy @Masha, @Vlad, @Beji and all the Dev team.

Inked Garment
ออสเตรเลีย
4 วัน ในการใช้แอป
Growave ตอบแล้ว 29 พฤษภาคม 2024

Hey, Inked Garment team,

Wow, your review absolutely made our day! ✨ It’s fantastic to hear that your experience with us has been nothing short of amazing. Knowing that we could swiftly adjust the code for your Rewards Program and ensure it looks great on mobile in under an hour is incredibly rewarding for our team.

I’m especially glad to hear that @Masha, @Vlad, @Begi, and the rest of our dev team could be there for you when you needed us most. We understand how crucial those final days before launching your store can be, and it’s wonderful to know that our team’s patience, helpfulness, and quick responses made a positive impact on your experience.

Your trust and support mean the world to us. We’re committed to having your back every step of the way, and it’s feedback like yours that motivates us to keep doing our best. If you ever need anything else, please don’t hesitate to reach out. We’re here for you!

Thanks again for your kind words 💝

Begaiym, Client Care Specialist

24 พฤษภาคม 2024

This app works great and really gets consumers engaged with the brand. I highly recommend it.

Zorah biocosmétiques
แคนาดา
มากกว่า 1 ปี ในการใช้แอป
Growave ตอบแล้ว 26 พฤษภาคม 2024

Hello, Zorah biocosmétiques team,

Thank you for your kind words and 5-star rating! 💛 We're delighted that you're enjoying the app and finding it useful. Your endorsement is incredibly encouraging for our team. Should you have any questions or require further assistance, we’re always here to help!

Begaiym, Client Care Specialist

22 สิงหาคม 2024

Speedy and Helpful Customer Service!

CARBON COPY©
แคนาดา
ประมาณ 6 ชั่วโมง ในการใช้แอป
Growave ตอบแล้ว 23 สิงหาคม 2024

Hi Team at CARBON COPY,

Thank you so much for your 5-star review! We're happy to hear that our customer service team was able to assist you quickly and efficiently. Your satisfaction is our top priority, and it's great to know we're hitting the mark. 💗

If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help!

Thanks again for choosing Growave.

Best regards,
Janat
Customer Support Manager

6 มีนาคม 2024

We had issue of integration with omnisend templates, We were really upset but thanks to Begaiym as her team gathered and took care of it, they created new templates, installed and set them up for us...Their CEO personally reached out and Begaiym was super helpful...Thank you everyone at growave.

A Bit Orange
สหรัฐอเมริกา
ประมาณ 1 ปี ในการใช้แอป
Growave ตอบแล้ว 10 มีนาคม 2024

Dear A Bit Orange team,

Thank you so much for your kind words! 🥰 I'm truly glad that our team and I could assist you with the integration issues you were facing with Omnisend templates. Ensuring our clients are satisfied and their needs are met is our top priority at Growave. It was a pleasure working with you personally, and I'm grateful for the opportunity to help. Your feedback means a lot to us, and we're here to support you every step of the way.

Thank you for choosing Growave! ✌️💙

Begaiym, Client Care Specialist

17 เมษายน 2024

The support team is absolutely awesome and made changes that we needed extremely quickly! Thank you so much.

Windrunner Leather
ลิทัวเนีย
มากกว่า 2 ปี ในการใช้แอป
Growave ตอบแล้ว 19 เมษายน 2024

Hello Team Windrunner Leather,

We want to extend our heartfelt gratitude for your kind words and the stellar 5-star rating! Hearing that you're enjoying the app and that our support has exceeded your expectations fills us with joy. Our team is committed to delivering top-tier service, and knowing that our efforts have made a positive impact is truly fulfilling. Your support means everything to us! 🥰

Should you have any further feedback or suggestions to share, please feel free to reach out to us.

Warm regards,
Begaiym, Reputation Manager

22 มีนาคม 2024

We use the app mainly for the loyalty feature and it's been working great! It has mostly all the basic and essential features a small brand like us will need. Moreover, the support from the team is impeccable - they are responsive and fast. Have been enjoying the app and will be exploring using more and new features the team has came up with!

FLO Aroma
สิงคโปร์
ประมาณ 1 ปี ในการใช้แอป
Growave ตอบแล้ว 25 มีนาคม 2024

Hey, FLO Aroma team,

Wow!😍 Thank you for your amazing review! It's fantastic to hear that our loyalty feature has been such a valuable asset for your brand. We strive to provide small businesses like yours with the essential tools they need to succeed, and we're thrilled that our app has met your expectations. Our dedicated support team is always here to assist you promptly, and we're delighted that you've had a positive experience with them.

Keep an eye out for new updates on the horizon – we're excited to continue innovating for you! 🤗🫶

Begaiym, Client Care Specialist