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I'm just starting to use the app again. Although I'm not happy about the massive price increase, I'm willing to try it.
Jaganat from their support team spent time with me setting up the app. She was very knowledgeable, helpful, and patient with all of my questions. Thank you, Jaganat!!!
Dear Brett,
Thank you for taking the time to share your experience with us!
We truly understand your concerns regarding the price changes, and we greatly appreciate your willingness to continue exploring our app. It means so much to us that you’re open to discovering the value it can bring to your business. 🙏
We’re delighted to hear that our support manager was able to provide you with such outstanding assistance. It’s always our goal to ensure that our customers feel confident and well-supported throughout their journey with us. Knowing that we could make your experience a positive one truly means a lot to us.
If you have any additional questions or need further assistance, please don’t hesitate to let us know. Our team is always here to guide you and ensure everything runs smoothly. 🙌
Your satisfaction is our top priority, and we’re committed to providing you with the best possible experience every step of the way.
Thank you again for your kind words and for choosing Growave! 🌊
Warmest regards,
Customer Support Team
英語で問い合わせは大変ですが、すぐに返信くれてサポートを迅速にしてくれてるのでとても助かっています！
Hello Team at 15/e Organic,
Thank you so much for your kind review! 🩷
We’re thrilled to hear that our support team has been quick and helpful in addressing your inquiries. We truly understand the importance of smooth communication, and we’re committed to improving the experience so you can reach out in any language you prefer. Your feedback is incredibly valuable to us, and we’re always here to assist with anything you need.
Please don’t hesitate to reach out if there’s anything else we can help with.
Warm regards,
The Growave Support Team
こんにちは、15/e Organic チームの皆様、
素晴らしいレビューをいただき、ありがとうございます！🩷
サポートチームが迅速で役立つ対応をしているとのお言葉をいただき、大変嬉しく思います。円滑なコミュニケーションの重要性を理解しており、今後はご希望の言語でより簡単にご連絡いただけるよう改善してまいります。いただいたフィードバックは非常に貴重であり、今後とも何かお手伝いできることがあれば、どうぞご遠慮なくお知らせください。
他にお力になれることがあれば、いつでもご連絡ください！
よろしくお願いいたします、
Growave サポートチーム
Edit: With Growave V2, the platform seems more stable. Support is responsive and good at resolving issues. Still, the occasional bug but that is to be expected I suppose. We highly recommend Growave for your store.
Growave promises an all-in-one marketing solution. At first glance, this seems to be true, but we're in the process of incorporating it into our brand-new website, which isn't even live yet, and we're running into bug after bug. The support eventually resolves them, but then we run into something else that doesn't work.
They say we're the only ones impacted by these bugs, which I highly doubt since we're a fresh store with no legacy and few other apps.
We like the promise of it but have been pretty disappointed so far. We hope our experience will increase soon, or we'll have to start looking at alternatives.
Hello, De Spelletjes Vrienden team,
Thank you for taking the time to share your thoughts with us. We greatly value feedback from all our clients, as it helps us refine and improve our services.
Localized bugs can occasionally arise and may differ from client to client. Our team worked diligently to identify and resolve the issue as quickly as possible.
We recognize the importance of a seamless experience, especially when setting up a new store. We remain dedicated to enhancing your experience with Growave. If you have any further concerns or require additional assistance, please don’t hesitate to reach out directly.
Thank you for choosing Growave. 💙
Best regards,
Binazir
Head of Customer Support Team
Growave
powerful apps and nice support. Most functions is very well. But the price is too high
Dear team at NiceHCK Audio,
Thank you for sharing your feedback and for your kind words about our powerful apps and support team. We’re glad to hear that you find most of our functions to be effective and that our support has been helpful to you. ❤️
We understand that pricing is a significant consideration, and we are continuously working to ensure that the value we provide through our features and support justifies the investment. Your feedback is important to us, and we’re committed to delivering even more value to our customers.
If you have any specific concerns about pricing or would like to discuss how we can further support your business, please feel free to reach out. We’re here to help and appreciate your continued partnership.
Best regards,
Binazir
Head of Customer Support Team
Growave
Loving Social Shop Wave so far! The variety of features offered in this app are great and the customer service is fantastic, but I do think it is a little pricey since the pricing is based on visits per month (and it doesn't seem to be unique visits, so this can add up quite quickly).
Some of the features that come with the app could use some work, but it is definitely very obvious that the team at Social Shop Wave takes customer feedback into consideration, so the features are always improving.
I like the idea of one app that does it all, so I'm definitely willing to stick with Social Shop Wave to see how things turn out.
It is an absolute delight, this app. I have been searching for a login pop up app which was free but didn't come across any which looks so professional. I am very happy with the installation. Though there were some issues that I faced initially upon installation, but their customer service immediately resolved these issue.
I completely recommend it.
Customer service is knowledgeable about the apps and able to answer enquiry within acceptable timeframe. However that's some limitation which they could not do from their end and will need to be specific and clear on the request or enquiry so that they will be able to provide the best solution to your matters. Overall Growave provides what we needs and hope to see the suggestion submitted to be implemented.
Dear Lee and prettyFIT team,😍
We appreciate your feedback on our customer service. We're pleased to hear about our team's knowledge and timely responses.
Your input holds significant value to us, and we are sincerely committed to continual improvement. We also hope to implement your suggestions soon. Thank you for choosing Growave! 💖
Begaiym,
Reputation Manager!
Great set of features. Some of the admin pages need work as it can be hard to make some changes after you have launched but the team is always more than happy to help and is very friendly
Hi Approved CBD team,
Hope you are doing great! 🎉
We are very glad to hear that our Support team was helpful to you, our team is always working on their skills, and we are always ready to help you with the questions you have. 🤩 Also, all the members of our company work hard on the app improvement and every feedback about our update is very important to us. We are always open to hearing our customers' opinions because we are a client-oriented company. Thank you very much for your feedback. We appreciate your time! 😉
Have a great week ahead. 🙌
Growave is a good value app that provides a lot of functionality in one app. Some fixes and adjustments have been required along the way but the team has been very helpful and easy to work with.
Hi Brad and the team at La Maison Talulah,
Thank you for sharing your feedback and for choosing Growave as your app of choice. We truly appreciate your 4-star review and the insights you've provided.
We're delighted to hear that you're finding Growave to be a valuable app that offers a wide range of functionalities. Your recognition of the effort we put into providing a comprehensive solution is truly gratifying. Our team is committed to ensuring your experience is seamless, and we're glad to have been able to assist you effectively. Your positive words about our team being helpful and easy to work with are greatly appreciated 🤗.
Thank you once again for your review and for being a part of the Growave community. We're here to support you, and if you have any questions or need assistance in the future, please feel free to reach out.
Sending positive vibes your way!
Ayana,
Growave support team ✨.
I use this app for my wishlist and am so happy. whenever I update or change my theme, growave is always ready to update me. I never have to ask first; they always know when and where the right places to put their extensions are.
Hi team VIDA AMOR,
It's so glad to hear that our app makes you happy! 🤩
We always try to help you with your queries and make your experience with us better and better every day!
Let us know anytime if there's anything else we can be of service! 💕