评论 (2,148)

整体评分
4.8
每个评分等级的数量
  • 95% 的评分是 5 星
  • 2% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 2% 的评分是 1 星
2025年2月18日

I was an early adopter of Growave when they just started and had 2 stores on their Basic plan which is $9/month. I have been giving a lot of feedback and invested much time and money to integrate the app into my current stores. Just recently, they announced a new 2.0 Dashboard rollout on 15 Mar and I will lose access to my dashboard, and my current plan is no longer offered.

Honestly, it is just ...

IREN Shizen
新加坡
1年多 人在使用应用
Growave已回复 2025年2月19日

Hi, the team at IREN Shizen,

Thank you for sharing your feedback. We truly appreciate your early support and the time you’ve invested in integrating Growave into your stores— ...

2024年6月6日

I removed my review, but I am putting it back again. This app support is the worst you can even get.

They will play with your website like a toy.

The rewards feature does not work on phone resolution. Be careful, these reviews are all fake as the app is buggy to the max.

Snack Attack
加拿大
3个月 人在使用应用
Growave已回复 2024年6月7日

Dear Snack Attack Team,

Thank you for sharing your feedback. We take your concerns seriously and remain committed to providing a seamless experience for all users. If you’re ...

2024年6月27日

The "buy now button" on my store's product page was not loading properly. Upon investigating I was able to identify custom code changes in the product-template.liquid file as the cause for this behaviour. There is some residual code from the app [Growave: Loyalty and Wishlist] which interferes wuth the product-form - so the buttons. This app's developers have no responsibility and leave bugs in ...

The Anime Supply
加拿大
28天 人在使用应用
Growave已回复 2024年6月28日

Hello, The Anime Supply team,

Thank you for sharing your feedback and bringing this issue to our attention. We appreciate your thorough investigation and the detailed ...

2024年4月24日

Terrible Support
Does not work

Olazion
美国
接近2年 人在使用应用
Growave已回复 2024年4月26日

Dear Olazion team,

Thank you for your feedback. We appreciate your input and would like to understand the challenges you’re experiencing. Our team is available to assist you ...

编辑时间:2025年2月14日

This app is terrible!!!!!!!!!!
I found out that all the coupons they generate are still active after customers redeemed them (making you lose money)!

I contacted them 5 times, and they escalated the case, it's been 3 weeks and no one got back to me.

They increased their price dramatically.

CUSTOMERS CAN REDEEM DISCOUNTS GENERATED FROM THE APP ALL THE TIME AND IT DOESN'T DEACTIVATE THEM, MAKING ...

Febron
美国
4年多 人在使用应用
Growave已回复 2024年1月4日

Dear Febron team,

Thank you for sharing your feedback with us. We greatly appreciate your input, as it helps us continually improve our services and better meet the needs of ...

编辑时间:2021年7月2日

I'm sad that I need to change my review to one star. This app USED to be amazing. Customer service WAS fast and responsive. Now I have to chase them down over and over to find out when they will respond to my tickets. I've been waiting literally weeks and have asked multiple times for something to get fixed. AND, I waited months for an update they said was coming. And when it finally DID come, I ...

Dirty Jane
加拿大
接近3年 人在使用应用
Growave已回复 2021年2月12日

Hello, dear Dirty Jane team 🙋‍♂️,

Thank you very much for the review that you have updated. We do take every word from our customers seriously and always work on covering every ...

编辑时间:2021年6月12日

DO NOT use this service. Several issues with their coding and loyalty program that caused thousands of lost sales. Customer service does not follow up to help. You have to run after them after they supposedly will follow up with you. Save yourself the trouble and get better service with another company. It may cost more but will save you from losing customers due to growaves lack of ability to ...

Coloured Raine Cosmetics
美国
2年多 人在使用应用
Growave已回复 2021年6月18日

Hello dear team at Coloured Raine Costmetics💅🏻💄,

Thank you a lot for sharing your thoughts on us and on our app. We work hard to find a personalized way for every customer and ...

2022年10月25日

A mysterious "glitch" for 5 weeks have left me unable to use this software and all I continually get is: "We will reach out to you shortly for a resolution." Asked for a refund over SEVEN TIMES now and have never been given a straight answer. Absolutely ridiculous! Reporting to Shopify to get my refund.

Shea Shea Bakery
美国
接近2年 人在使用应用
Growave已回复 2022年11月24日

Dear Shea Shea Bakery team,

On behalf of Growave team, we would like to apologize for your negative experience with us 😥.
Please let us inform you that we do value every ...

2022年10月31日

Have ran into issues with Growave time and time again over the last 2 odd years of using the app, and their live chat team seem to never be able to give me clear cut answers. The same one liner is always used , "let me forward this to our developers and get back to you when we receive a reply." They've recently updated the app and are now sending "system notification" standardised emails to your ...

AJ Craft Supplies
澳大利亚
接近2年 人在使用应用
Growave已回复 2022年11月4日

Dear team at AJ Craft Supplies,

I deeply regret the challenges you've faced while using our app. Your feedback is incredibly valuable, and I sincerely apologize for the ...

2020年9月3日

Im so disappointed in this app. After removing it, because it did not provide anything of benefit to my customers or growth of my store, it has left random punctuation on my site that I can not fix. It's almost like the app wasn't fully developed, and some sort of "residue" was left after removing it.

Chelsea's
美国
接近2年 人在使用应用
Growave已回复 2020年9月6日

Chelsea’s, thank you for feedback!
We value the opinions of each of our merchants and take notes to improve the platform.

Please accept our deepest apologies for the bad ...