评论 (2,150)

整体评分
4.8
每个评分等级的数量
  • 95% 的评分是 5 星
  • 2% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 2% 的评分是 1 星
2024年7月4日

Great customer service - very responsive and always helpful!

Calla Shoes
英国
3年多 人在使用应用
Growave已回复 2024年7月5日

Dear Calla Shoes Team 🥰,

We wanted to extend our heartfelt thanks for taking the time to leave a 5-star review!
Your feedback means a lot to us and helps us continue to improve our products and services.
We're thrilled to hear that you had a positive experience and that our product met your expectations.

If you have any further comments or suggestions, please don't hesitate to share. We're always here to listen and assist.

Thank you once again for your support!

Best regards,
Kani
Growave Support Team

2024年5月24日

This app works great and really gets consumers engaged with the brand. I highly recommend it.

Zorah biocosmétiques
加拿大
1年多 人在使用应用
Growave已回复 2024年5月26日

Hello, Zorah biocosmétiques team,

Thank you for your kind words and 5-star rating! 💛 We're delighted that you're enjoying the app and finding it useful. Your endorsement is incredibly encouraging for our team. Should you have any questions or require further assistance, we’re always here to help!

Begaiym, Client Care Specialist

2024年9月20日

El equipo de growave se ha mostrado rapido y amable en las respuestas que he necesitado, sobre todo para entender los cambios.

La aplicación funciona muy bien hasta ahora con mi tienda

SkinB
墨西哥
23天 人在使用应用
Growave已回复 2024年9月21日

Dear team at SkinB✨,

Thank you so much for your fantastic review💖!

We’re thrilled that our team has been able to support you effectively and that the app is meeting your expectations. It’s always our goal to ensure things run smoothly for your store. Should you need any further assistance, we’re here to help!

Best regards,
Begi
Customer Support Manager.

2024年5月28日

So far absolutely amazing customer experience. In less than an hour they adjusted the code for my Rewards Program and now it looks fantastic on mobile.
Thank you.

Update...
Had to come back and say these guys are absolutely amazing, I had 3 support requests over 2 days prior to launching my store. They were patient, helpful and quick. Every time i contacted them, help was minutes away. If you are looking for a world class support team that got your back you when things don't go your way, this is the team you need.
Thank you again guy @Masha, @Vlad, @Beji and all the Dev team.

Inked Garment
澳大利亚
4天 人在使用应用
Growave已回复 2024年5月29日

Hey, Inked Garment team,

Wow, your review absolutely made our day! ✨ It’s fantastic to hear that your experience with us has been nothing short of amazing. Knowing that we could swiftly adjust the code for your Rewards Program and ensure it looks great on mobile in under an hour is incredibly rewarding for our team.

I’m especially glad to hear that @Masha, @Vlad, @Begi, and the rest of our dev team could be there for you when you needed us most. We understand how crucial those final days before launching your store can be, and it’s wonderful to know that our team’s patience, helpfulness, and quick responses made a positive impact on your experience.

Your trust and support mean the world to us. We’re committed to having your back every step of the way, and it’s feedback like yours that motivates us to keep doing our best. If you ever need anything else, please don’t hesitate to reach out. We’re here for you!

Thanks again for your kind words 💝

Begaiym, Client Care Specialist

2024年3月22日

THE BEST OMNI-CHANNEL LOYALTY PROGRAM OUT THERE!!! Absolutely love this system. We have it connected to Klaviyo for email notifications and "Customer Accounts Hub" for a premium customer profile UX on the front end.

Relatively responsive to request, great customer service.

Chiappetta Shoes
美国
7个月 人在使用应用
Growave已回复 2024年3月25日

Hello, Chiappetta Shoes,

Thank you for your wonderful review!🩷We're thrilled that you find our omni-channel loyalty program to be the best out there. Our goal is to provide a comprehensive solution that seamlessly integrates with Klaviyo for email notifications and enhances the customer profile UX through "Customer Accounts Hub." Your satisfaction is paramount to us, and we're dedicated to delivering excellent customer service and responsiveness. We're excited to continue exceeding your expectations and serving your needs! 🥰

Begaiym, Client Care Specialist

2024年7月21日

Setting up a full-fledged Rewards Program is supposed to take weeks, right? Well with Growave it took us 2 days, with their team always on track making sure all was fully integrated with our Shopify store and customer database, MVP features activated, and ready to generate value for our customers. AND we still have more awesome additional features left on the roadmap to activate to move this program beyond our initial expectations. Hands-down a MUST for your Shopify tool stack! Thank you team at Growave!! :)
PS: ¡Si tiene la traducción al Español!

Wain.cr
哥斯达黎加
2天 人在使用应用
Growave已回复 2024年7月23日

Dear Max and the team at Wain Vinoteca,
Thank you so much for the amazing 5-star review! 🌟

We're thrilled to hear that setting up your Rewards Program with Growave took just 2 days and exceeded your expectations. Our team is dedicated to ensuring seamless integration and delivering MVP features that add value for your customers.

We're excited to continue supporting you as you activate more features and take your program to the next level. Your satisfaction is our top priority, and we're always here to provide amazing support whenever you need it.

¡Gracias por tus amables palabras! If you need anything else, just let us know.

Vlad,
Customer support manager.

2024年6月7日

Growave has been very accommodating with request and agile communications. I was able to rely on them in updating and fixing issues that is impacting user experience. I am currently exploring more of what is has to offer.

Skinsation Cosmetics
澳大利亚
3个月 人在使用应用
Growave已回复 2024年6月9日

Hello, the team at Skinsation Cosmetics!

Thank you so much for taking the time to provide feedback!❣️
Our team is overjoyed to read your 5-star review.

Please let us know if you have any further questions, we would be happy to help! ⭐️

Anna,
Growave support team!

2024年9月6日

Really loving this app! Very helpful and knowledgeable

Wander + Lust Jewelry
美国
大约1个月 人在使用应用
Growave已回复 2024年9月7日

Hello Wander + Lust Jewelry team,

Thank you so much for taking the time to leave us a review!

Your feedback is incredibly important to us, and we're delighted to hear that our program is making a positive impact on your business. Ensuring your satisfaction is always our top priority, and knowing that we’ve contributed to your growth truly motivates us.

We deeply appreciate your continued support, and we’re excited to keep assisting you on your journey toward even greater success.

Kind regards,
Yzat
Growave Support Team

2024年5月16日

awesome online market always has the latest's products for the gaming world.

Xtreme Elite Gaming
美国
7个月 人在使用应用
Growave已回复 2024年5月20日

Hey, Xtreme Elite Gaming team,

Thank you for the awesome review of Growave! We're delighted to know that you appreciate our efforts in providing the latest products for the gaming community through our app. Your positive feedback is incredibly motivating for our team. Should you need any help or have any feedback for us, we're always here to assist through the app. Keep on gaming and have a great day! 🩷🌞

Begaiym, Client Care Specialist

2024年6月7日

The Growave team is truly exceptional and always available to provide support whenever we need help. Their commitment to assisting us is truly commendable.

Homekode
阿拉伯联合酋长国
8个月 人在使用应用
Growave已回复 2024年6月9日

Hello, Homekode team!

We highly appreciate your feedback, thank you for taking the time to share your insight!🤗
Our team is dedicated to providing excellent customer service, and we're delighted that we could assist you.

We will try our best to continue to provide you with excellent service!

Anna,
Growave Support team💙