整体评分
4.8
每个评分等级的数量
  • 95% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 1% 的评分是 2 星
  • 2% 的评分是 1 星
2023年7月6日

Prompt and excellent customer service, would recommend the product and company for all your growth needs.

Bahati Collective
美国
1年多 人在使用应用
Growave已回复 2023年7月6日

Hi team of Bahati Collective,

We highly appreciate your recommendation 🥰! Our big team works hard every day to provide 5-star service and we're support delighted to hear that we were able to do it 🤩✨.

The customer support team sends you best wishes 🙌🏻!

Aidana,
Growave Support team.

2023年6月10日

Integrating this app into my store was a breeze. The app seamlessly integrates with my website and other marketing tools, ensuring a smooth and cohesive experience. I didn't need any technical expertise to set it up, and the support team was always available to assist whenever I had a question.

Zephyrux
约旦
大约1个月 人在使用应用
Growave已回复 2023年6月10日

Dear team at Zephyrux,

​Thank you so much for taking the time to leave us a 5-star review❤️.
We're glad that customers like you are having a great experience using Growave. We’re here for you anytime✨.

Aidana,
Growave Support Team!

2023年7月25日

Absolutely horrible experience for my customers and myself ever since installing this app. Be prepared for a LOOOOOOOOOTTTTTTTTTTT of wasted time trying to get customer support to actually help you get anything done when there's an issue- they just want to blame it on Shopify when it's really all on their end

Nightmare Before Stitches
美国
大约1年 人在使用应用
Growave已回复 2023年7月26日

Dear Jetana and Nightmare Before Stitches team,

Thank you for taking the time to share your feedback about our app. We value all input from our users, and we're sorry to hear that you had a less-than-satisfactory experience.

We understand your frustration and want to assure you that our team is actively working on addressing the issues you've mentioned. Our goal is to continuously improve and enhance our app to meet the needs and expectations of our users.

We were trying to contact you, but could not get any answer, thus it would be awesome if you could give us more information or get in touch with our support staff so that we can better understand the precise issues you ran into. We would appreciate the chance to address any issues you may have and provide you with immediate assistance. We are available for you 24/7.

Your feedback is invaluable in helping us identify areas for improvement, and we take your comments seriously. We'll use this as a learning experience to make our app even better.

Thank you again for your honest feedback. We hope you'll consider giving our app another try, and we look forward to providing you with a more positive experience in the future.

Aziz,
Growave Support team.

2023年12月20日

Me sirvió

StrettoXpress
墨西哥
4个月 人在使用应用
Growave已回复 2023年12月21日

¡Hola, StrettoXpress team!

Thank you for taking the time to leave a 5-star review - it means a lot to us! We're glad to hear that our service served you well. If there's anything else we can do for you or if you have additional feedback, feel free to drop us a message. 🤗

¡Hasta pronto! 🌟
Begaiym, Reputation Manager

2023年5月31日

Amazingly made. Very creative and very intuitive to use. Not to mention how clever the whole idea about this is. Well done for the app! :)

ROYALTY FASHION
德国
4个月 人在使用应用
Growave已回复 2023年5月31日

Dear, team at ROYALTY FASHION!

Thank you for your honest review of our app and for 5 stars.😍
We really appreciate you taking the time to share your rating with us and very delighted to hear such kind words from you. 🙌

Kindly feel free to reach us, we'd love to help you. 🤗

Nurila,
Growave Support team.

2023年6月30日

So far we have not used the app too much but we want to mention that the customer support we have received on our Onboarding, especially from Anna, has been very helpful, prompt responses and solutions to all our questions, keep it up!

SIEMSISU
美国
30天 人在使用应用
Growave已回复 2023年6月30日

Dear team at SIEMSISU,

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!🥰

We do our best to make the experience with Growave easy, and our customer support and developers teams are always ready to support you with any requests that might arise. We hope for a long and productive collaboration. 😇

You're amazing either way! ⭐
In the meantime, please don't hesitate to reach out to me with any questions you might have!

Anna,
Growave Support team.💙

2023年6月12日

Great support, useful features. Reviews and wishlist work great, loyalty I'm not using at the moment. There were some minor style changes I wanted changed, and support fixed them all promptly.

Dakiheaven.eu
荷兰
大约1个月 人在使用应用
Growave已回复 2023年6月12日

Hey team at Dakiheaven.eu,

Thank you so much for your kind words! 🥰

We’ve been working hard on improving the user experience of the app, and we hope this has been reflected in your experience.
Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you! 😍

Whenever you need our assistance, please do not hesitate to contact us! It's a pleasure for us to serve you! 🌞

Anna,
Growave Support team 💙

2023年7月26日

Superb apps! Compliance with Online Store 2.0

Great customer service and support team to help us integrate and customize with our new theme.

MPHOnline.com
马来西亚
4个月 人在使用应用
Growave已回复 2023年7月28日

Hi, Eric and MPHOnline team,

Thank you so much for your kind words 🤗! We're thrilled to hear that you're enjoying our app.
Our team is dedicated to providing excellent customer service, and we're delighted that we could assist you in integrating and customizing the apps with your new theme.

If you ever have any more questions or need further support, please don't hesitate to reach out. We're here to help and ensure you have a seamless experience with our product 😊.

Thanks again for your feedback and for being a valued customer! We look forward to continuing to serve you.

Best regards,
Masha
Growave Support team.

2023年10月6日

What a great app! Works well, and the support from Anna and Ayana is awesome.

Candlelore
加拿大
6个月 人在使用应用
Growave已回复 2023年10月8日

Hey, team at Candlelore!

Thank you for your fantastic feedback! We're thrilled to hear that you find our app great and working well for you. We're equally pleased that you've had an awesome experience with our support team members, Anna and Ayana.😍

Your satisfaction is our top priority, and your kind words motivate us to continue providing excellent service and support.
If you have any questions or need further assistance, please feel free to reach out. We're here to help! 💓🙏

Begaiym, Reputation Manager!

2023年7月27日

Great app for loyalty programs and wishlist creation! Very intuitive, easy to use on both ends! Growave team is also extremely helpful in solving all sorts of issues - smooth communication, timely responses and fast problem solving. Highly recommend it! I've tried a couple of similar apps and so far Growave is the best, definitely worth it.

Preloved Branded
香港特别行政区
大约1个月 人在使用应用
Growave已回复 2023年7月29日

Dear team at Preloved Branded,

Thank you so much for your kind words! We are thrilled that you enjoyed our app and had such a great experience with our support team🥰.

We’ve passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. Thank you for sharing your experience and for choosing Growave🙌🏻!

Janat,
Growave Support team.