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Very sleek-looking compared to other review and wishlist apps. Great customer support even while on basic. Thanks to Tina and Alex for the quick revert with requests to modify theme! They even reached out first when they noticed I changed theme, and needed help with re-integration.
Most Up to Date Review: after expressing my frustration to their customer service team about their latest update, they took my comments seriously and worked over a few days to make the necessary changes to return functionalities to the way they were before. I am very pleased so far with things right now and glad that they were willing to fix things and make it right. I am back to loving the app and I give my congratulations to their support and technical team. -----------------------------------------------------------------------------------------------
Updated Review: they decided to make changes to their functionality without asking anyone making their rewards program useless. Now, if you want to exclude a few people, as little as one person, from their reward program, you have to hide the rewards tab from ALL of your customers and they will only see it if they are loged in. Which makes NO SENSE since how else will they find out about the rewards program if they are new to your store? This was never like that before, they changed this because a few people complained, and instead of finding a good solution they found a terrible one, they warned no-one about the change and created confusion for thousands of customers. I lost sales due to this, and I am now being forced to give rewards to previously excluded categories just so that my rewards tab can be visible without having to log in. I gave them more than enough time to solve this and the only solution they suggested was completely not user friendly, impractical and not worth keeping the app. BE AWARE, this app is no longer the great app it used to be. I sure hope eventually they realize the huge mistake they made and change it... but it might be too late by then.
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PREVIOUS REVIEW: By far this is the app I have received the best support with so far. They have answer to my every question fast, and have made changes to the app to fit my needs. Honestly great support team and amazing app!
Dear team at Jest Paint Store,
Thank you for your review, we’re so glad to hear that we were able to help you😊.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, this review made our day💖!
Amazing customer service - they are always so helpful with any questions I have! Great, easy to use rewards system too! Highly recommend!
Thank you for a lovely review,Tessellate.Co✨
We are so happy you liked the Loyalty and Rewards program. Our main goal is to help merchants to engage with visitors and turn them into loyal customers.
We believe in building straightforward and effective platform and it's such a pleasure it reflected on you😊
Great App & Great Customer Service!
Dear team at Boutique 24,
Thank you so much for your wonderful 5-star review! We're thrilled to hear that you're enjoying our app and that you've had a positive experience with our customer service team. 💕
Your feedback is greatly appreciated, and it motivates us to continue providing excellent service and improving our app to meet your needs. If you ever have any more questions or suggestions, please don't hesitate to reach out. 🤗
Begaiym,
Reputation Manager
The service is outstanding!! Very quick and responsive. I needed a minor customization and they did it in a matter of minutes after my request. Attentive, responsive, and accurate! 5 stars + 2 thumbs up!!!
Had a very great experience with Aidana, she helped to solve a customer's request very quick! Overall the app has many features and has been working very smoothly.
Hi team of Yeppo & Soonsoo!
Thank you for the great review 🥰! We’re glad that we were able to help you. You’ve made our day even better by sharing your experience ❤️!
Please reach out at any time when you need our team's support. We are always here to help you!
Growave has been very helpful to our business, combining multiple features into 1 central location. They're always improving, and their support is outstanding. I changed store themes earlier this year, and just updated to the new Dawn (2.0) theme. Both times they integrated their app into my theme in less than 24 hours (with no advance notice to them), free of charge. Alex and the rest of the team are amazing.
Dear MorselMunk Team! 🥰
Happy Friday to you 💙
Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority and it's nothing but a pleasure to assist a client like you and provide you with the best service.
From all of us at Growave family, we look forward to assisting you again soon! 😊
Wishing you an amazing weekend and crazy adventures 😜🥂
Growave is a game-changer for my Shopify store! A1 support, lightning-fast fixes! Color issue resolved in a flash!
Dear team at Sunshine Royalty Boutique,
We really appreciate you taking the time to leave us a review! Your review is a great way to let us know we’re on track for making our customers smile!
It makes our day hearing about how much our customers love Growave and the great service they’ve received from our team. 💗
Let us know if we can do anything else for you. ✨
Janat,
Growave Support Team.
We love this app and see positive results from using it. We use the reviews, wishlist and rewards programs
Hi, Dear Team at CLM Home✨
Thank you for your review, we’re so glad to hear that you enjoy our app and found it helpful and having use of it. It’s always great when we can help our customers get the most of our features. And we are happy to know that you are satisfied🥰
We appreciate your business and look forward to continuing our service to you in the coming year. May your Christmas be blessed🎄🎇🤞
From all of us at Growave💖
Growave is AMAZING. I was using YOTPO, but I really wanted social login, and loyalty programs, and a wishlist, and community...some of which YOTPO offers but for a steeper price. And I was using Omnisend for my abandoned cart sequence, but once I started getting into the other emails and realized Omnisend couldn't replace Shopify's automated order confirmations, I started looking elsewhere and found Growave. Growave has it all and their graphic designer did our emails and they are BEAUTIFUL AND ON BRAND. And amazing customer service too!