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Even when I was using the free trial the support was incredible! These guys will do all the hard stuff for you at no additional charge! I needed help with the size and location of the wishlist feature on the product page and they reformatted it to my specifications. I've reached out many times and the response is almost instant and actually resolves my problem. Most recently, I needed help with a review slider (recommended in one of their emails, which are also very helpful), and they are currently formatting it to my specific preferences! HIGHLY recommend this app for it's user-friendliness, esthetic appeal and awesome functionality, and for AMAZING tech support. 10+ stars
Hi Kit Masx Team✨
We are thrilled to have you as part of the Growave family! Thank you for sharing your kind words with us. It means the world to us and to our ENTIRE team!🤗
Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a complete pleasure. We appreciate hearing about your experience and your thoughts about our app and our customer service😍
Take care! Your friends at Growave🌞
**Subbed at the $69.99 level ** The app itself is a great little system, very clean UI, easy to follow and manage. Works very well on my webstore, and my customers are thrilled I can finally offer a wishlist/loyalty points system. The review feature is definitely worth installing, picture reviews are fantastic, and with the reviews being motivated by loyalty point rewards, ive had 15 reviews in 24 hours versus 3 years of my store being very busy and only receiving 115 reviews. The loyalty rewards really do work, and i couldn't be happier. Now the customer service.... Is on another level. They have a built in messenger app right in the UI of the app, and are VERY responsive. I installed this app on Jan 1st, they integrated it on an international holiday.... They then helped me with about 10 special requests i submitted to change colours, icon placements, etc. All done and finalized in a single business day while maintaining great communication. You might be able to patch together a few other apps to do what this one does and maybe save yourself $5-10 a month, but the customer service here cannot be matched. Shopify veteran of 3 years and this is the first app thats blown me away with the excellence of the service. 10/10
You knocked us off our feet team at Steel Warrior Studios,😍
Please accept our deepest and sincerest gratitude for leaving a heartfelt review full of warmth, time, and appreciation.
We absolutely understand how special it can feel when your queries are fulfilled in a timely manner, and we are so delighted to hear that we were able to accomplish that for you. We are committed to providing you with excellent service to meet all your needs and expectations.
We shall note that our hearts just keep thanking you and thanking you for putting confidence in us! May you continue to trust and rely on our Company. We strongly believe that together we will reach great results. 🥰
At this time we wish you a Happy New Year. May this year bring success to your business and all the best to you!🌟
The best customer service that I have received from any Shopify App. A must have app for any Shopify store.
I started with this app a few months ago and did the minimum to get it working on my website and even just that left me flabbergasted with the number of store customer signups I started to get from Facebook, without me actually doing any active FB marketing... I am so impressed with it I am now working systematically to fully implement the growth plan on my site to really turbocharge my shop's development. Well done Growave on a great product and thanks for the superlative customer service and support provided on an ongoing basis. Can't recommend this app enough - every shopify store should have this app as the core of its marketing tools.
The app is super helpful. Its' wishlist and review functions help our company quite a lot. They offer great UIs and strong stability. Except for their provided functions, I have to shout out to their customer service and engineer teams. In my journey of cooperation with them, they helped us with tons of things at amazing speeds. They are one of the reasons why our company can grow so fast.
Hi, Taelor.Style Team🤗
We are incredibly grateful that you took the time out to leave us a 5-Star review. And on behalf of us all at Growave, I would like to thank you for sharing this great review about your store! We are thrilled that you enjoyed your experience with us✨
We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve and improve the app as well so it helps to grow your business as much as possible💙
We look forward to serving you for many years to come!
I love their friendly and helpful support team. I was having a problem with the Reward system, when I contacted them, they were on it immediately and helped me out. Would recommend this
Dear ND Nails Supply team,
Thank you so much for taking the time to share your kind words ✨.
At Growave, we appreciate your time and always strive to provide fast and efficient service.
We put the satisfaction of our customers a top priority, and we are glad you have noticed it.💖
Please don't hesitate to reach us anytime, we are always here to help you!🤩
Fantastic customer support!! The team is great and always willing to help. Very professional and always responsive to my emails.
So far the experience with Growave and the team has been really positive. They are super helpful and have made the setup easy as well as making small customisations. Looking forward to utilising more of the product on our site.
Greetings dear Ivadore Team,
It's a great pleasure to have a such lovely customer like you 🤗.
Thanks a lot for sharing heartwarming feedback and finding the time to spread your appreciation. We are grateful and lucky to have a customer like you. We put the satisfaction of our customers as a top priority, and we are glad you have noticed it. It makes our work more valuable.
Good luck to you and your business ✨. Happy Growaving!
SocialShopWave's suite of apps work great and their service of installing them to your theme for free makes it a completely hassle-free experience.
Their customer care went beyond expectations to assist me so the apps fit our requirements. Highly recommended, and will be a long-time customer.
PS: They are the only social login providers which let you use your own FB and G+ app
Growave is excellent and Customer Care from Tina is the best, very timely support for questions, the Reviews, Wish List and Rewards all work seamlessly - Tks Rich https://myspashop.com/
We would like to thank you for turning our day into the real feast team at My Spa Shop🥳🤩,
Your fantastic review made us feel so happy, motivated, special and delighted today. Please allow us to send you tons of gratifications.
Your feedback does miracles, it improves Growave and makes better than ever☀️.
Should you need any assistance, please do not hesitate to reach us.