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Before socialshopwave, I was trying to install YOTPO but the installation did not go through. I contacted their support team and they did not respond for one week. So, I threw them out, started looking for a good review app and came across socialshopwave. Social shopwave has fantastic features. Besides reviews, I have been wanting to use Instagram galleries which they have. I am intrigued by their community feed. It provides proof that visitors are purchasing. Then today itself, a visitor emailed me asking me to notify him when one of our products becomes available. That is exactly what their wishlist and automated email feature can do. It is super to have all the features in one place.
Last but not the least, when I was checking out their website, I started talking to Kalys from customer support. He answered all my questions and took lot of time to satisfy me. After my disastrous experience with YOTPO, I loved talking to Kalys. Eldar and team also were very quick on integration. Social shop wave's customer support is top notch.
It's a great combination of features and price. Plus the support is solid.
I've been with growave for a couple of years. But I'm not satisfied with the progress this app has (not) made in visual design. Nothing has changed.
The overall visual design of the app is mediocre at best which doesn't help convert visitors very well. It feels very early 2000s.
Growave needs to focus on design. We need more modern looking widgets and alternatives to the slider design for reviews. Why does it have to look so bad? Please look at Loox or other competitors which have card based design and grids.
NOTE: I'm NOT talking about the Admin area. I'm talking about how the app looks on websites. Particularly the reviews.
Hi, the team at Coveralls,
Thank you so much for your valuable feedback. Our team always ensures that you like our platform and that all your queries and requests get fulfilled quickly! 💖
We are always ready to go the extra mile to provide our friends with the highest quality care, and the fact that you have highlighted this means a world to us!😇
Thank you for making our day brighter! 💖
And thank you for pointing out the design of the features in the stores. There is always room for improvements and we working on it to make customers' experience great! ⭐️
Happy Growaving! ❤️
Brilliant app gets the job done and the customer service cannot be faulted. They go above and beyond to help their customers
Thank you for a lovely review, Rainbowtyger !💕
So glad you found Growave useful, we strive to actually bring value and enhance shopping experience for customers.
Our Support team carefully analyzes each shop and finds the best solution for store design. Support team will be delighted to see your praise.
Growave is awesome, our video game shop was missing out having a Loyalty program and Growave filled the void.
Hey, Retro Gaming of Denver team,
Thank you so much for taking the time to leave us a 5-star review!⭐
It means a lot to us that you took the time to leave a review!😍
We work every day trying to meet our customers' wishes, and when we see that they are pleased with our app, we are more than happy.
Wishing you a good week ahead and happy Growaving!💙
The customer service is exceptional. I can't thank them enough for kindness and efficiency every time i needed their help.
Heya E-Shop - By Mudstories.fr 🙋♂️,
Thank you for the wonderful feedback and for taking the time to share your review with us 🤩.
We always try our best to perform excellent customer support to our clients, and it’s so pleasing to know that our efforts and hard work resonated with you ✨.
Thanks a lot for choosing us.
I had an issue the the team was quick enough to resolve it. Really appreciate it. Hope they continue their good customer support.
A lovely team that are always willing to help. Very efficient when it comes to solving any issues or concerns you may have. Highly recommend
Hi team at Bespoke Skin Technology, thank you so much for this lovely 5-star review.
We are thrilled that customers like you are having a great experience at Growave. ✨ It was a pleasure for us to work with your team and we are happy that we managed to assist you with your matters.
Thank you, once again, for your kind words and recommendation. 💖
Having moved to shopify plus - we needed a review and Wishlist app that could work across multiple stores for our Jewellery brand. Tattu has been very helpful, making the set up and syncing of reviews easy. I have also requested an add on - for their app, which they are considering (a dedicated back in stock email app - to compliment their wishlist functionality)
We have used Growave for a few years on other shopify stores - and we are delighted with their service, response times and general all round greatness!
Heyyy amazing USA Scream Pretty team!!!
We are so happy that you shared your thoughts on our app 🥰. Your words mean a lot not only to Tattu, but to all of the members of the Growave family 👏🏻.
You are the reason why we are still delivering high-quality service throughout the years, and this has already become an enjoyable routine that we love doing each day 😇.
I have been using Growave for several months and have loved it. My customers love the option to earn points and I love the confidence buyers get from having reviews on products. I recently changed my shop theme and found it necessary to reach out to the developer team for assistance. They were very quick and professional and had my issue fixed quickly. I would highly recommend this app.
Dear Hen House Bath Co.,
Thank you so much for your awesome 5-star review!🤩
Meeting our customers' expectations is our main goal! You may always reach out with your questions or queries, and be sure, we'll do our best to assist you!
We wish your business growth and prosperity! 💖
Super fast customer service, professional and friendly people :) We are still very happy with the app.
Thank you so much for your super awesome review team at Villafolie❤️,
Your kind words are a powerful engine that moves us forward with leaps and bounds.
We are always ready to go the extra mile to provide you with fast and quality service, and the fact that you have highlighted it means the world to us😇!