评论 (2,138)

整体评分
4.8
每个评分等级的数量
  • 95% 的评分是 5 星
  • 2% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 2% 的评分是 1 星
2024年6月7日

The Growave team is truly exceptional and always available to provide support whenever we need help. Their commitment to assisting us is truly commendable.

Homekode
阿拉伯联合酋长国
8个月 人在使用应用
Growave已回复 2024年6月9日

Hello, Homekode team!

We highly appreciate your feedback, thank you for taking the time to share your insight!🤗
Our team is dedicated to providing excellent customer service, and we're delighted that we could assist you.

We will try our best to continue to provide you with excellent service!

Anna,
Growave Support team💙

2024年7月11日

Esta aplicación es genial para fidelizar clientes y reforzar tu marca con reseñas de tus clientes.
El servicio técnico es de 10, muy rápidos y eficientes. En mi caso me atendió Janat y le estoy muy agradecida porque ha sido realmente amable y profesional.

Recomiendo ;)

Hello Australian
西班牙
大约2个月 人在使用应用
Growave已回复 2024年7月12日

Dear Hello Australian team,

Thank you so much for your kind words regarding our app and the support we provide!

We are thrilled that you like our app and the service we deliver. Your satisfaction is essential for us since our customer's joy is the most precious thing for which we have a reason to do the best we can. 💕

Your fantastic feedback has lifted our spirits even higher, we are always happy to assist and make your time with us the most enjoyable and efficient.

Your trust and delight mean the world to the Growave team, thank you a lot! 🤗

Warm regards,
Janat
Growave Support Team

2024年5月16日

I started using Shopify and Growave relatively recent but Growave team is always very helpful and supportive with our questions and request to there support, as well, their product seems getting better with time too. Thanks

ACTokyo
日本
3个月 人在使用应用
Growave已回复 2024年5月17日

Hi, ACTokyo team,

We really appreciate your kind words and five-star review! 🤩 It's great to know that our team has been able to assist you effectively and that you're seeing improvements in our product over time. We're committed to providing the best support and continually enhancing our services for customers like you.

Thank you for choosing Growave! 💙

Begaiym, Client Care Specialist

2024年5月16日

I was helped quickly. I received a quick response and settings were neatly adjusted and optimized. Very nice, thank you

Good Hair NL
荷兰
1年多 人在使用应用
Growave已回复 2024年5月20日

Hi Good Hair NL team,

We appreciate your awesome review! It's great to know that our team could help you promptly and adjust your settings perfectly. Your satisfaction is what we strive for. If you have any other needs or questions, feel free to contact us anytime. Thank you! 💝🥰

Begaiym, Client Care Specialist

2024年5月28日

So far absolutely amazing customer experience. In less than an hour they adjusted the code for my Rewards Program and now it looks fantastic on mobile.
Thank you.

Update...
Had to come back and say these guys are absolutely amazing, I had 3 support requests over 2 days prior to launching my store. They were patient, helpful and quick. Every time i contacted them, help was minutes away. If you are looking for a world class support team that got your back you when things don't go your way, this is the team you need.
Thank you again guy @Masha, @Vlad, @Beji and all the Dev team.

Inked Garment
澳大利亚
4天 人在使用应用
Growave已回复 2024年5月29日

Hey, Inked Garment team,

Wow, your review absolutely made our day! ✨ It’s fantastic to hear that your experience with us has been nothing short of amazing. Knowing that we could swiftly adjust the code for your Rewards Program and ensure it looks great on mobile in under an hour is incredibly rewarding for our team.

I’m especially glad to hear that @Masha, @Vlad, @Begi, and the rest of our dev team could be there for you when you needed us most. We understand how crucial those final days before launching your store can be, and it’s wonderful to know that our team’s patience, helpfulness, and quick responses made a positive impact on your experience.

Your trust and support mean the world to us. We’re committed to having your back every step of the way, and it’s feedback like yours that motivates us to keep doing our best. If you ever need anything else, please don’t hesitate to reach out. We’re here for you!

Thanks again for your kind words 💝

Begaiym, Client Care Specialist

2024年5月24日

This app works great and really gets consumers engaged with the brand. I highly recommend it.

Zorah biocosmétiques
加拿大
1年多 人在使用应用
Growave已回复 2024年5月26日

Hello, Zorah biocosmétiques team,

Thank you for your kind words and 5-star rating! 💛 We're delighted that you're enjoying the app and finding it useful. Your endorsement is incredibly encouraging for our team. Should you have any questions or require further assistance, we’re always here to help!

Begaiym, Client Care Specialist

2024年8月22日

Speedy and Helpful Customer Service!

CARBON COPY©
加拿大
大约6小时 人在使用应用
Growave已回复 2024年8月23日

Hi Team at CARBON COPY,

Thank you so much for your 5-star review! We're happy to hear that our customer service team was able to assist you quickly and efficiently. Your satisfaction is our top priority, and it's great to know we're hitting the mark. 💗

If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help!

Thanks again for choosing Growave.

Best regards,
Janat
Customer Support Manager

2024年3月6日

We had issue of integration with omnisend templates, We were really upset but thanks to Begaiym as her team gathered and took care of it, they created new templates, installed and set them up for us...Their CEO personally reached out and Begaiym was super helpful...Thank you everyone at growave.

A Bit Orange
美国
大约1年 人在使用应用
Growave已回复 2024年3月10日

Dear A Bit Orange team,

Thank you so much for your kind words! 🥰 I'm truly glad that our team and I could assist you with the integration issues you were facing with Omnisend templates. Ensuring our clients are satisfied and their needs are met is our top priority at Growave. It was a pleasure working with you personally, and I'm grateful for the opportunity to help. Your feedback means a lot to us, and we're here to support you every step of the way.

Thank you for choosing Growave! ✌️💙

Begaiym, Client Care Specialist

2024年4月17日

The support team is absolutely awesome and made changes that we needed extremely quickly! Thank you so much.

Windrunner Leather
立陶宛
2年多 人在使用应用
Growave已回复 2024年4月19日

Hello Team Windrunner Leather,

We want to extend our heartfelt gratitude for your kind words and the stellar 5-star rating! Hearing that you're enjoying the app and that our support has exceeded your expectations fills us with joy. Our team is committed to delivering top-tier service, and knowing that our efforts have made a positive impact is truly fulfilling. Your support means everything to us! 🥰

Should you have any further feedback or suggestions to share, please feel free to reach out to us.

Warm regards,
Begaiym, Reputation Manager

2024年3月22日

We use the app mainly for the loyalty feature and it's been working great! It has mostly all the basic and essential features a small brand like us will need. Moreover, the support from the team is impeccable - they are responsive and fast. Have been enjoying the app and will be exploring using more and new features the team has came up with!

FLO Aroma
新加坡
大约1年 人在使用应用
Growave已回复 2024年3月25日

Hey, FLO Aroma team,

Wow!😍 Thank you for your amazing review! It's fantastic to hear that our loyalty feature has been such a valuable asset for your brand. We strive to provide small businesses like yours with the essential tools they need to succeed, and we're thrilled that our app has met your expectations. Our dedicated support team is always here to assist you promptly, and we're delighted that you've had a positive experience with them.

Keep an eye out for new updates on the horizon – we're excited to continue innovating for you! 🤗🫶

Begaiym, Client Care Specialist