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We were initially looking for a solution to help our customers share feedback and reviews with us quickly and easily. This app has over delivered expectations - doubling the amount of reviews in just a few days. Customer support from Kalys was top notch and he adjusted various aspects of the apps to match our theme. Superb product & great customer service, recommend to all!
Amazing App easy to configure and a 24/7 active support There is a person named Alex for support he helped me a lot. Thank you Alex
Heeey Azafran team,
Thank you so much for your positive review! 🤗
We're very happy to read such kind words.
Please remember that we always strive to provide you with the best service and help with all questions and requests! 🙌
We'll be sure to pass your feedback on to Alex. 😊
Wish your business prosperity! ✨
This app is a must-have. So many key features to help your store grow with new customers. On top of that, the customer support is great. They are always willing to help and fix any issue you have. Thank you!
Hi, Life's Good Da Brand team,
Thank you a lot for leaving us such a wonderful review! 😍
We are happy to know you enjoy your experience with Growave and are all here to provide excellent service!
And hearing that our app helps you to grow your business is the best reward for us.
Please do not hesitate to contact our team with any questions, we are 24/7 online for assistance 😊
Happy Growaving!💙
It's really easy to upload Reviews yourself & they show immediately on your site. Looking forward to trying the rest of their features soon!
We have been using this app for main store for quite some time! And when we open sub stores, this is the only Loyalty App that comes into our mind! We have used this app for 7 stores!
Outstanding customer service! I received excellent help followed by great advice and suggestions. They were able to integrate additional features throughout the process. A shout out to Anton for his amazing help! Thank you!
This app is awesome and the customer support has been unbelievable and always very fast. Thanks Kalys.
Customer Service is like no other. They really are very helpful and quick to respond. I couldn't get the app to integrate properly with my premium theme but Eldar was very helpful and got it done right away. Can't wait for my customers to begin using the features.
UPDATE: Customer support reached out to me and was very kind, prompt, and did everything to make it right. They noted that the prices I was seeing were due to a technical error which has since been fixed. I have had a great experience with customer service and am now using this app in my own shop. When viewing the app on Shopify, it shows a $9/month option; however, when you go to actually try the app its cheapest option is over $35/month. That is a huge discrepancy. Please update. Your options are not as advertised, which is disappointing.
Hi team at ElizabethJournals,
We really want to thank you for leaving your feedback!✨ We appreciate your time and for giving us the second chance. Our team works every day to meet our clients' expectations and the customers' feedback is always our number one target to grow and improve. ❤ We hope that our partnership will be fruitful, and our customer service and developer teams will be happy to help you anytime you need us! 😊
Have a wonderful weekend! 😍
UPDATE FOR BELOW PROBLEM: I am impressed of reaction after my 2 stars review by Growave team. They were so responsive and positive to overcome my problem. Well deserved 5 stars from me to Growave. Hope they can keep this reaction and approach to all customer requests not only for reviews. Thanks Growave. >>>>>> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>I wanted to use this app together with Appstle subscription because they look partner apps as seen in integration list.To be able to connect Appstle Subscription and Growave, I had needed to access to API of Growave. However, they ask for Enterprise plan fee which is 299$ to access API. It is unbelievable. Dear Growave, Please find a cheaper way for your customers to integrate with your partner apps. I am not eager for your API, I just need integration with your partner app. 299$ is not normal, is it ?
Hey team at Morokoli 🥰,
Many thanks for your kind cooperation. It is a great joy for the whole team that you are satisfied with our products and highly appreciated our customer service!
We send you warm wishes of joy and happiness in return ❤!
Thanks again and looking forward to fruitful cooperation!