評價 (2,136)

整體評分
4.8
各級評分數量
  • 95% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2021年4月2日

Really intuitive, with great customer service. Tina has been super fast to respond, really clear in her answers & very helpful. Only draw back is that 'Custom Actions' are only available in the Enterprise plan. I'm not on Shopify Plus, nor do I intend to be. Having no middle-ground service whereby I could get hold of Custom Actions is a little frustrating. Not really a complaint though - more of a small wish for when/if updates happen. The app is fantastic and I'd thoroughly recommend.

Fiole
英國
使用應用程式 11個月
Growave 已回覆 2021年4月6日

Good day team at Fiole🤩,

It is so amazing hearing from you. We are sending you our endless gratitude for sharing your thoughts. Your feedback is an important component of our growth. Thank you so much for showing us the point where we need to put our attention. We have taken your advice into consideration and would like to let you know that we always put our efforts to keep the functionalities up-to-date💫.

Special thanks for mentioning our service, our priority goal is to provide exceptional support to our beloved customers.

We strongly believe in fruitful cooperation for many years and from our side, we will do all possible and impossible 🌱🌸.

2021年4月8日

Great app. works perfect and support is extremely strong. highly recommended!. So grab it. Was the right choice for us.

Viweedy Canna Eso Store
瑞士
使用應用程式 11個月
Growave 已回覆 2021年4月9日

We are touched beyond words for this amazing and thoughtful review team at Viweedy Canna Eso Store. Thanks a lot for taking your time and sharing your thoughts. We appreciate it so much🙏🏻.

Be always sure to hit the Live Chat button on your admin panel or reach us at support@growave.io if you need any assistance. We will be happy to assist you❤️

2020年10月7日

The customer service is next level. I've recently installed this app and everyone I've engaged with has been so quick to act and just lovely. You've got an A+++ team there.

PrettyPicklesShop
澳洲
使用應用程式 11個月
Growave 已回覆 2020年10月13日

Hi PrettyPicklesShop, thank you so much for taking the time to give us a great rating! 😍

Your opinion is valued greatly and it really helps us maintain an excellent standard of service, knowing that our customers recognize our work. So, thank you too for your support! 😊

2020年3月2日

This is a must-have app for your store. The customer service is fast, responsive and very helpful, even helped with my custom requests; especially, Tattu. Definitely recommended.

Puzzlers
美國
使用應用程式 11個月
2022年3月4日

Alex, the Customer Support Manager provides the greatest customer support out there! Trust me !! He is very professional, helps you with anything and explains you everything very very detailed. My experience with the Growave team is just great!! I sincerely recommend them!

Uppercase.ro
羅馬尼亞
使用應用程式 11個月
Growave 已回覆 2022年3月9日

Dear Uppercase.ro team,

Thank you for the fantastic review 💜! We loved being of service to you and hope we can assist you again soon. You are rock 🤘.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our service. Every tool and feature was created with care about you and your customers.

We are very happy to have met your expectations 💜.

2019年10月1日

Amazing customer service! The reviews and wishlist app are awesome and add a level of professionalism to my website!

by [REESEDELUCA]
加拿大
使用應用程式 11個月
2021年7月5日

I installed the app since it claimed it would be able to handle not only my store's loyalty program but also Reviews, Wishlists and Instagram. Sure enough, the app is unified with all those aspects. There were some problems with getting it to function as I wanted and even how I wanted it to look in my store but their customer service is top notch. They went within my store's liquid files, the coding that the store runs on, and recoded it so that I could get the look I wanted when I was not able to figure out the coding myself. Wow. Was not expecting that. But it works and it looks great. Every little issue that has come up has been promptly dealt with. Perfect? No. But each time I notice something is off, they get right to fixing it and keep me informed as to the progress. Couldn't ask for more.

Myxzi
美國
使用應用程式 11個月
Growave 已回覆 2021年7月6日

Heya wonderful Myxzi team 💝,

Your words are so priceless and the whole Growave team is just on the ninth cloud from them🤩. How can we not strive to make everything perfect for you when you just being an amazing customer of ours? With your words, we clearly understand how happy we are to have you in our big Growave team 🤗.

Yes, as you have said there is always room to grow and we need to work on many things, but your feedback truly gave us motivation, and working on improving Growave became even more joyful than before. Our teams work hard to exceed your expectations and we are glad you were able to notice it and deliver it to all of the merchants.

We truly appreciate your review, and we will be definitely proud to make your growth better every time you reach out to us 🙌.

2018年9月17日

I was looking for all-in-one solution for my web store in respect of social proof, communication with customers and incentive tools... I spent long hours and days... And finally I came across this... First I thought all those reviews or most of them overrate this congregate of apps. But it looked so attractive... I spent some time discovering Knowledge Base and then decided to contact Customer Support. OMG! Those guys really responsive,helpful, patient and friendly. They installed everything for me and fulfilled all my requests! My rep's name is Azem. She is so responsible! She keeps every single word she says! Moreover she has a magic voice))) I was able to discuss all my requests over Skype so I saved my time on typing emails and avoided misunderstanding. I still have to learn how to use all those beauties but it's a matter of time. Five Stars! Keep Up, Guys!

MyFancyTown
加拿大
使用應用程式 11個月
2017年11月13日

Really good app, it works perfectly and has everything I need

Organicos Peruanos
秘魯
使用應用程式 11個月
2021年2月16日

This app is great. I do run into things every once in awhile where I need help and they are always quick to respond and help out which is huge in my books. Love it

Malie Organics
美國
使用應用程式 11個月
Growave 已回覆 2021年2月17日

Hello, team at Malie Organics,

Thank you for the wonderful review and for taking time to share your feedback with us. 😍

We always try our best to perform excellent customer support to our clients, and it’s so pleasing to know that our efforts and hard work resonated with you. ✨

Thank you for trusting us. ❤️