整體評分
4.8
各級評分數量
  • 95% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2023年7月13日

Great customer support! Reacted to an individual request and their developer team made individual cusomizations for me. fantastic!

MISM
德國
使用應用程式 5個月
Growave 已回覆 2023年7月17日

Hi team of MISM,

Thank you so much for rating us with 5 stars 🤩! Your satisfaction is our priority and we'll do our best to deserve it ✨!

Please let us know if you need assistance! Our team is always ready to help you 🥰!

Aidana,
Growave Support team 🙌🏻!

2023年5月27日

It is a great app and the chat assist is fast too. The only thing I would add into the app is an auto discount for my customers when they purchase based on their tier. It is more rewarding and it's easier to retain them. Unless it is already in the app which i don't know how to set it

Fravi Sdn Bhd (Bebehaus) 562119-D
馬來西亞
使用應用程式 9天
Growave 已回覆 2023年5月27日

​Dear team at Fravi Sdn Bhd (Bebehaus) 562119-D🤗,

Thank you for your positive review of our app! We're thrilled to hear that you find it great and appreciate your kind words about our customer support managers💗.

We appreciate your suggestion about adding an auto discount feature for purchases based on customer tiers. While this feature is not currently available in the app, we'll definitely take your feedback into consideration for future updates. Moreover, we have several workaround rules that give out discounts to customers as a reward for their purchases. If you have any more suggestions or questions, please feel free to reach out. We're here to help🙌🏻!

2023年8月18日

it's a very useful app with great features, and the support team is very responsive.

TALISHKO
英國
使用應用程式 大約1個月
Growave 已回覆 2023年8月20日

Dear team at Talishko,

Your words have truly made our day! Thank you for taking a moment to brighten ours with your positive feedback about our app. It's music to our ears that you're finding it not just useful, but also enjoying the fantastic features it offers. It's also wonderful to hear that our support team has been there for you when you needed them. Your kind words fuel our commitment to providing nothing less than stellar experiences.

Thank you once again for choosing our app and for being a part of our journey. Your support means the world to us.

Warmest regards,
Saule from the Growave support team ❤.

2023年7月17日

The app integrates very well and easy into my existing shop. The support is really helpful and fast. I had a question and needed support with the integration of product reviews on my page. The request was fulfilled within 1 hour by a developer. Really great product and serivce!

Nomadik
瑞士
使用應用程式 大約6小時
Growave 已回覆 2023年7月19日

Dear Nomadik,

We are very grateful for the feedback you left. Therefore, we try to do our best every day! 😊🙏

I am very happy that we were able to help you quickly and promptly. Our service is constantly improving and we hope to continue to leave you satisfied. It is our main priority. 💜

We are always here to assist you in any situation wherever you are in the world. ✨

Saule,
Growave Support team.

2023年8月20日

Beaucoup de choses disponibles dans cet application. Comme le programme de points et récompenses pour les clients, des emails automatisés, un compte et une liste de souhait pour les clients. Je suis satisfaite du résultat. Merci.

Easy lifestyle
加拿大
使用應用程式 3個月
Growave 已回覆 2023年8月21日

Hey Easy lifestyle team,

Thank you for taking the time to share your experience with other customers.
So happy to know that you are enjoying Growave! 😍

We'll do our best to continue to provide you with the highest level of service and product!
Thank you for choosing Growave!💙

Please do not hesitate to contact our team with any questions, we are 24/7 online for assistance.

By the way, we sent an email to you, could you please check your inbox? We will look forward to hearing from you soon. 🤗

Anna,
Growave Support team.

2023年12月3日

5 estrelas

plazaclub
葡萄牙
使用應用程式 3天
Growave 已回覆 2023年12月4日

Dear plazaclub team,

Thank you for your valuable review! We truly appreciate the time you took to share your feedback. Your satisfaction is our priority, and we're here to assist with any questions or requests you may have. Feel free to reach out anytime – we're here for you! 🥰

Begaiym, Reputation Manager

編輯時間:2024年2月22日

Edit: 9 years on and we're still happy with the constant development and excellent customer service.

It's been such a pleasure integrating SSW in our new website. There are so many great features here that we'd have to use four or five other apps to get the same results. And there's a few features that you can't even find in other apps at all. SSW is such an amazing social toybox, that we will be rolling out the features gradually and build a marketing campaign around them! SSW will be the first app I install on all future websites.

I've had to get in touch and ask for support from many app developers over the last two months and no one was nearly as responsive and supportive as Eldar and his team! And our SSW account is still on trial and haven't paid them a single penny yet. Incredibly caring and attentive customer care and tech support. I don't even think I ever got a negative response on any of my crazy requests - the closest Eldar came to "no, sorry" was "no, sorry... not right now but we're working on this feature and we'll be launching it very soon". And he has kept his word, with new features launching while we are still setting up.

Social Shop Wave has a great ecosystem of useful apps bundled in one and some of the best customer care I have encountered. Keep up the good work guys, you're onto something special.

The Rogue And The Wolf
英國
使用應用程式 8年多
2016年2月8日

A really good app - looks good and works like a charm :). The same applies to support - Eldar has been really helpful and fast to answer.
Highly recommended!

Miapupe
愛沙尼亞
使用應用程式 接近8年
2016年7月7日

Love all the features! Make my site much more fun !! Customer Service is OUTSTANDING!!

Essential Oil Style
美國
使用應用程式 7年多
2016年12月26日

Before installing this app, I had to use many apps for some features like wishlists, reviews and social login. But SocialShopWave has all the features I need for my website. And this team is always trying to add new features and new updates.I recommend the app. Especially I highly recommend the app, if you need all the features.

Kollectionk
南韓
使用應用程式 7年多