評價 (2,135)

整體評分
4.8
各級評分數量
  • 95% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2022年3月29日

I was looking for a rewards app and a review app. I downloaded a few and played around with them but none were providing what I wanted. Then I came across Growave. Both in one and the added bonus of the wishlist. I'm still getting to grips with it all and looking at what I can implement to drive sales, loyalty and connection with our audience. So far though I have to say I am mightily impressed and customers in general seem to be engaging and signing up.

Barefoot Junkie
英國
使用應用程式 22天
Growave 已回覆 2022年3月30日

Wooow, thank you so much for your wonderful review team of Barefoot Junkie🥰

It`s such a pleasure to know your 5-star review, your kind, and amazing words are making our day so thank you for sharing your experience with us. The whole team at Growave will be over the moon knowing that we have achieved our goal - satisfied and happy customers are the main priorities for us.🌞🙌

Thank you and take care,
Growave Team🤞

2020年6月2日

Super good app! Got all I wanted and even more. Customer support works super fast! They installed everything for me and put it suitable to the design of my webpage. Thank you , guys!

thePaifer
賽普勒斯
使用應用程式 22天
2016年5月3日

The app works very well and outstanding service!
The support team answers in a very short time and it is always available to help out make better use of the app. Haven't seen that with most apps.

The app its self works very well. Well done boys!

Casetimes
西班牙
使用應用程式 22天
2022年10月31日

By far the best customer loyalty app. The customer support is 10/10 and super helpful. I am glad that I switched to this app. Keep going!

Seifenfeestore
德國
使用應用程式 21天
Growave 已回覆 2022年10月31日

Hi, Marion and Seifenfeestore team,

Thank you for your awesome feedback! You made our day ✨!
Our team always tries to perform excellent Customer service, and this is the main reason that we have such incredible customers, like you 🎇!

2022年8月5日

Master of none, unfortunately. Also steps on other review apps if you're not using their review functionality - continually hides your review page!

Peter Cox Photography
愛爾蘭
使用應用程式 接近2年
Growave 已回覆 2022年8月23日

Dear team of Peter Cox Photography,

Please accept sincere apologies from me and the whole team! We didn't mean to disappoint you and never meant to cause you any of the inconveniences you had while using our app. 😪

We truly want to be helpful and please be sure that from our end, we do our best to maintain smooth work and meet your expectations! 🙏 Unfortunately, since you deleted the app, we lost all access and didn't have a chance to investigate this case.

Please give us a chance to prove that Growave is an effective and reliable app for your business.
We realize we still have room to grow and feedback from our favorite customers helps us a lot.

We will be happy to see you back with us if you ever decide to install our app and help you out with your requests and smooth integration. 🤗

2020年1月6日

Good app, does what is says, like the free version. Good app, does what is says, like the free version.

Pure Skin Essentials
白俄羅斯
使用應用程式 21天
2023年1月23日

I used this app for over a year and it was a big mistake for our store. I would say that in the last year or so I received only a couple of reviews and I couldn't understand why. I changed from this provider to another and started getting reviews immediately. The cost of using this program is immeasurable to us.

Playroom Avenue
美國
使用應用程式 1年多
Growave 已回覆 2023年2月9日

Hi team at Playroom Avenue, 😇

Thank you for taking the time to share your experience with us. We're sorry to hear that you were disappointed with our product. Our goal is to provide our customers with the best possible experience, and we regret that we fell short in your case. 🙏🏻

We take all feedback seriously and we would like to use this opportunity to make things right.

We have made multiple attempts to contact you via Skype and email, but unfortunately, we have been unsuccessful in reaching you. Our aim was to ensure a clear and accurate understanding of the situation with the Reviews feature as this information could assist us in comprehending the circumstances better and making the necessary improvements.

We would greatly appreciate it if you could reach out to us at your earliest convenience so we can discuss a resolution that will work for you. ⭐️

2023年2月24日

Customer service speed and friendliness is absolutely spot on. Just a wonderful experience and there are so many great things to do with this app. I am excited to where it will take us :)

Sagittamed
德國
使用應用程式 21天
Growave 已回覆 2023年2月24日

Hi Sabine and team at Sagittamed🙌

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We count ourselves lucky for customers like you. 🤗
Always ready to assist you and make your experience brilliant with our app.

Happy Growaving. ✨

編輯時間:2023年5月7日

英語ができない日本人ですが問題なく使えます

管理画面のUIもシンプルで言語も日本語が選択できるので、基本的な設定はスムーズにできました。ヘルプページも機能ごとによくまとまっているので参考になります。
とは言え、ところどころ設定でつまづいた部分やストアの表示についてカスタマイズ要望があったので、メールでサポートに問い合わせました。サポートは日本語対応していませんが、翻訳ツールを使って快適にコミュニケーションが取れます(私は英語は全く使えません)。返信も半日以内で来ますし権限を付与して直接ストアのコード編集までしてくれます。
良心的な価格でここまで親切にサポートしてくれることにとても驚いてます。

ストアをオープンしたばかりなので現在はお気に入り機能とレビュー機能のみの利用ですが、ストアの成長に合わせて他の機能もぜひ活用したいです。

noblechairs日本公式オンラインストア
日本
使用應用程式 21天
Growave 已回覆 2023年5月9日

Dear Noblechairs Team,

Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with our company and that we were able to meet your expectations 🤩.

Your feedback is greatly appreciated, and we are proud to have been able to provide you with the excellent service and support that you deserve. It is our goal to ensure that every customer feels valued and satisfied with their experience, and we are glad to have accomplished this with you.

If you have any further questions or concerns, please do not hesitate to contact us. We are always here to assist you and provide you with the support you need 😊.

2020年2月12日

I love this App. And the customer service (Tattu Kachieva) I received has been out standing. It was installed quickly and looks great on my site.

Baby Bump to Munchkins Clothing
美國
使用應用程式 21天