整體評分
4.8
各級評分數量
  • 95% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2023年4月29日

Assistenza veloce ed efficente. Ayana mi ha aiutato nel settare l'app e per ogni mia richiesta è sempre presente

Preziosi Curiosi
義大利
使用應用程式 10天
Growave 已回覆 2023年5月1日

Dear team at Preziosi Curiosi,

Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated, Silvio. You made our day!

Please feel free to contact me with any questions or inquiries, we're always happy to assist 💖.

2022年12月3日

I used this app for a year, it is a good app but they have many issues and their mobile API integration is horrible and they always update their API without inform us! In addition we could not update our customers points in bulk and has to do that manually! Lastly, last week I created a boost points campaign for Black Friday to multiple points 20X but after the campaign has finished i found out the no one of customers has got 20X! and that make me do that manually for more than 1000 customers!!!

متجر باندا
沙烏地阿拉伯
使用應用程式 10個月
Growave 已回覆 2022年12月20日

Hi, متجر باندا,

We sincerely apologize for the experience with our app that didn't meet the level of service we strive for. We never meant to cause you any of the inconveniences you had while using our app 😔.

Regarding your concern, we totally understand that. I would like to kindly let you know after deeply investigating your case our developers found out that the "Boost campaign" feature was enabled two times from the period of Nov 23 to Nov 30th and from Nov 30 to Dec 2. Please be informed that these two boost campaigns don't affect each other. Due to the app logic, the multiplier of the Boost campaign multiplies the points on the day of issuance, not the day the customer places the order. However, our development team created a task to implement the logic of multiplying points on the day of checkout. We always strive to listen and take into account all of the customer's feedback✨!

Once again, we are very sorry that your time with us was not as joyful as you expected. We value every merchant and it's important to us that all of our beloved customers are happy with our app 🙏🏻.

2021年10月2日

im sure happy to add this app to my store - the customer engagement is better and the team is super..
I would like to a few more features to be added to the other plans instead of enterprise so we have can better rewards systems..I would like to see customer being able to use the rewards as a cash back and Redeem points per order..
Rest super happy with the app..keep up the amazing work

The Decor Circle
印度
使用應用程式 10天
Growave 已回覆 2021年10月4日

Hello, dear The Decor Circle team 👋!

We are so happy to hear such wonderful words from you. It has been a pleasure taking care of your site. We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve 🤍.

Whole Growave works on providing you with the best available features for a successful e-commerce business and thanks for doing our app better. We take into account our dear merchants' ideas. I've gone ahead and passed it along to our Product team letting them know that this is something you would like to see. We will do our best to implement this in future updates of our platform 🤗.

Thanks for sharing your review with us and the community 💖!

2022年2月11日

The ease of use and powerful functions crush any other service I have tried.... and there were a lot. The customer support is hands down the best I have ever received from any Shopify application. They were always responsive and extremely happy to help. Most of the time you install an app and it is never quite like you wanted it to be installed. I reached out and within hours every single aspect of the Growave app was fully implemented EXACTLY how I wanted it in my store. I seriously can't explain how impressed I am by both the functionality and team behind this app. 110% recommend!

Mala of Merit
美國
使用應用程式 10天
Growave 已回覆 2022年2月11日

Greetings of the day team at The Mala of Merit 😊,

Allow us to express our immense gratitude to you for leaving so an insightful review. We are over the moon knowing that here at Growave we have met your expectations and provided an excellent customer experience.

Once again thank you so much for being with us. If you need any assistance we are always here to help❤️.

2023年3月17日

So far, so good!
They are attentive and dedicated and get the job done efficiently.
You'll immediately see how great they are because we're all merchants.

1Muscle.com
美國
使用應用程式 9天
Growave 已回覆 2023年3月20日

Dear 1Muscle.com,

Thank you so much for your amazing 5-star Review. 🤩

We are so happy to know you enjoy your experience with Growave and Support Team. And hearing your positive feedback is the best reward for us. 🤗

Please do not hesitate to contact our team with any questions, we are 24/7 online for assistance. 😊

Happy Growaving! 💛

2019年9月11日

We just installed this app, the customer service spent a few days working with us to get everything small little things working to details for our store. We were very pleased. Although there is a time zone difference but they are very responsive and willing to have conference on the phone to solve problems together.

This app also offered a lot of features that help drive customers back to our store as well, these features are so good both us and our customers love it. I'm very thankful for this.

BoardGameBliss Inc.
加拿大
使用應用程式 9天
2023年2月28日

I have been recently setting up a store with quite some specific aesthetic requirements which I could not edit myself within this app. The support team at Growave have been exceptional and have gone over and above to ensure that the plug ins and widgets not only function, but seamlessly fit in with my site design and look and feel. Can Highly recommend!

Tails and Treats
澳洲
使用應用程式 9天
Growave 已回覆 2023年3月1日

Hi, Tails and Treats team!

Thank you for your amazing review 🤩.

We do our best in order to make our customer's businesses grow and prosper. It's such a wonderful feeling to know that we could assist you the way you wanted.

Please, feel free to reach us anytime. We are always here for you ✨.

2018年9月10日

Five application in one app it's sound great, but the most excellent feature is their customer support. I very like their support, they have a quick response with a friendly attitude. I am using many apps but never found a service like this in others apps.

Softlens Queen
印尼
使用應用程式 9天
2019年5月21日

Definitely I recommend this app. Why?
1. This app provide so many function.
2. This app support them give good service and fast.

Every month 50$ this is value price. i am willing to pay this amount.
first intall this app, then you can make decide.

O-LENS INDIA
印度
使用應用程式 9天
2016年9月23日

What can I say! Kalys & Elder are just fantastic. They always go out of their way to help us with requests. The customer support goes above and beyond!
With regards the app, it is a must have in our opinion, we have it on 2 sites and will be putting it on our 3rd soon.
The app increases conversion rates greatly and encourages customers to interact with your site and social media.

If you're serious about Ecommerce and looking to be successful, then you NEED this app.

The Vapour Ecig Store
美國
使用應用程式 9天