評價 (2,135)

整體評分
4.8
各級評分數量
  • 95% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2022年4月18日

Had one of the worst experiences with this app. Couldn't even begin to describe the months of back and forth while we helped them solved coding issue, fix crucial bugs and glitches. There is WAY too many codes that Growave implements on your site, 30+. This causes website to be slow and the user experience to be horrible. We upgraded our theme and deleted all the Growave codes because we were going to delete the App. Somehow we noticed that there was Growave code in the new theme! How it got there is highly suspicious. We deleted that App immediately after that. Over all this app is very novice in terms of functionality.

East Meets West USA
美國
使用應用程式 大約1年
Growave 已回覆 2022年8月23日

Dear team at East Meets West USA,

I’m sorry to hear about your experience with our app didn’t meet the level of service we strive for. We value every merchant and it's important to us that all of our beloved customers are happy with our app 🙏🥺. 

Regarding your feedback, I would like to kindly let you know that our app affects the speed of the website loading but not significantly since all the scripts in it are minimized as much as possible and the files are loaded asynchronously. We always try to improve our app and speed is one of our top priorities today.

As for the files, I'd like to kindly let you know that we only add the codes that help our features to work and function correctly on your website. Moreover, we only add them to the theme requested by the customers since we don't want to cause any errors and inconvenience from our end. 

Thank you again for taking the time to give us this feedback, I hope there’s another chance where you can try Growave again🙌🏻!

2020年11月20日

The absolute best customer service I have ever experienced. Very fast, respectful, helpful with responses and problem solving. Very fast turnaround times with help requests!

Global Markt
瑞士
使用應用程式 14天
Growave 已回覆 2020年11月21日

Hi, Global Markt! Thanks a lot for your lovely review. 😇

We always do our best to perform the best service for our beloved customers and we are so happy that you enjoyed your experience with us.

Thank you for choosing Growave. We promise to continue working hard to keep the bar high! 👍

2023年5月17日

It can be challenging to locate a product that not only provides an array of features but also maintains a high-quality, efficient and friendly technical support team. That said, I am delighted to report that this app surpasses expectations in both categories.

ohmyblonde
西班牙
使用應用程式 14天
Growave 已回覆 2023年5月17日

Dear ohmyblonde Team,

Thank you for taking the time to leave us a 5-star review! 🤩

Our team is glad to hear that you had a positive experience with us and that we were able to meet your expectations. Your kind words inspire us to provide excellent service.

Please always feel free to contact us with any questions you might have. We'll be happy to assist you anytime!

Happy Growaving!💙

2020年3月12日

So far so good and the customer service fast and reliable. I have to give it a five stars overral. ✔

SIMPLEMENTE SOY
英國
使用應用程式 13天
Growave 已回覆 2020年3月13日

Thank you very much for your wonderful review! :)
You have just made our day better!

2023年2月6日

We only just started using it but so far it's been a very good experience. The setup was incredibly easy and intuitive, and where we needed some support on styling the widget, Binazir in the support team has been an absolute super start.

We're looking forward to see it being used by our customer and what difference it'll make to our sales.

Magicglow
英國
使用應用程式 13天
Growave 已回覆 2023年2月6日

Hey, the team at Magicglow!

Thank you so much for such an amazing review 😍.
We are always happy to support you and glad to see you with Growave. Our big team works hard every day and we appreciate you have noticed it.
Looking forward to a great collaboration.

​Happy Growaving! ❤️

2020年1月17日

Very good App and good Service. Tattu is the best, she always helps me fast and she knows very much about this.

getyourwishes
德國
使用應用程式 13天
2022年8月8日

Very helpful team and super excellent customer service. thank you Growave. Appreciate your help to clear my questions.

iElder.Asia
馬來西亞
使用應用程式 13天
Growave 已回覆 2022年8月9日

Hi team at iElder.Asia,

Thank you for the great review and positive evaluation of our work. ✨
We are very pleased that we have such sympathetic and grateful customers as you. We will certainly pass on your kind words to the support team. 🥰

The team is always happy to assist you, so please reach out at any time you need our help! 🙌

2020年3月16日

I just started my 30 days trial. As I am looking for an app that have product review, Instagram and royalty program, I of course have to give Growave a try. So far I have slowly been trying out the different functions and Azem and her team have been absolutely amazing to help me with each single details and problems I have meet! As I want to keep my website as user-friendly as possible, Azem have helped me customised so it fits my ideas which is exactly what good service is about. My webshop is www.darkswan.dk if you want to see some of the results.

Dark Swan of Denmark
丹麥
使用應用程式 13天
編輯時間:2022年8月1日

Are these a bunch of fake reviews or has something really changed with Growave that has caused it to be broken? We've tried installing growave for our site DeliciousDoor, and have had a series of 20+ emails with their support team because there have been at least 10 MAJOR bugs in their tool that prevent refer-a-friend from working, coupons not being created correctly, Q&A not working correctly. I'm shocked that there are so many positive reviews on here! Super frustrating at this point as we've had bug requests in for ~2 weeks that are still open. Do yourself a favor and find an alternate app that works!

DeliciousDoor
美國
使用應用程式 大約1年
2016年5月13日

The best app on Shopify to socialise an e-commerce store. The perfect app for creating viral engagement, collect leads and drive social sales. Shoppers love to play with the live feed and with their social profiles! SocialShopWave support is always ready to help for integrations and tweaks you may need and they answer even during the weekends. Waiting for more cool stuff from SocialShopWave team! thanks guys! Clothing Eye team!

Clothing Eye
美國
使用應用程式 13天