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Their team is very helpful and kindness, I met some problems when I installed and used this App, they helped me right away and I think this app will help me in the furture.
I highly recommend this app. It as so many features that can help shop owners boost marketing and sales. And it is user-friendly. For any problems, you can just write to the support team. All my questions are solved and replied timely. I really appreciate it. Thank you Tattu.
Growave has been a great partner for us. Our Success Manager Adeim (Adi) was available for technical support & advice night and day. She followed up on all the customizations we requested as well. We are extremely grateful for her support & kindness. Aizat, who helped us with the intro could not have been more helpful as well. Thank you.
Hi Koihappiness Team,
We are thrilled to have you as a customer and your positive review has brought us so much happiness! 🥰 We hope to continue our partnership for a long time and bring you even more happiness along the way. 🙏🏻⭐
With love,
Growave team!
We absolutely love this app and our customer's do too. So many cool features in one place! We rolled out all 5 apps (Wishlists, Rewards, Referral Scheme, Shop Instagram Feed and Social Log in) in less than 7 days, including all the planning. This wouldn't have been possible without Growaves outstanding customer support. Big shout out to Tattu, who has dealt with my many questions and tweaks with aplomb. I was never waiting more than 48 hours for a reply, which is brilliant. I can't wait to see how this app develops. If you want to up your customer engagement and reap the rewards of it, this is the app for you.
Look who it is, the one and only Wildcraft Bakery team! ⭐ ✨
Your sweet review made our day. 😍 🥰 Thank you from the bottom of our hearts for expressing the appreciation of our features and we couldn't be happier to see how you find our collaboration so fruitful.
Let us mention that it is nothing but a pleasure to support an incredible client like you (Tattu sends her love!).
Please keep bringing joy to all the sweet tooths of the world! 🍪 🍩
So far this app has been great, just on the free plan for now and using it so customers can write reviews on my product pages and website. There are tons of ways to utilize this platform, take some time to go through it all and absolutely reach out to their help desk if you need it. They were efficient, smart, kind, and helpful!
terrible customer service and technical support. Cannot resolve a so-called easy problem after a few weeks. time wasting!
Hello, dear 幸福站 team!
Thank you for taking the time to leave us a review, your feedback is very appreciated!
Please accept my apologies for the inconvenience and for making you wait for a long. This is not the kind of experience we would want our customers to have and we'll surely take this on priority. Our big team works every day to improve our service and we are very sad for not meeting your expectations and not being helpful on time. Here at Growave we live by our customers’ successes and failures and want all of our friends to have only the best experiences.
Regarding the issue with our Login app, I'd like to let know that your problem was unique and we sincerely tried to solve it together with our senior developers. I have already connected our development team to your case but since you deleted our app we cannot continue to work on the solution.
We would love to make things right and fix any issues caused by Growave. And we would not forgive ourselves for letting you go with a bad impression of our app. If you would like to respond to our last support reply I would be more than happy to get this up and running for you right away. Also happy to jump on a quick screen share or video call to help you get set up also.
We are here to help, and we believe we can resolve all the issues with your cooperation 🤞!
Thanks again, and wishing you all the best 💖.
Two things:
1. I am simply amazed by the genius of this app. The feedback and wishlist features are integrated so smoothly that it's not intrusive yet highly visible. The social login feature, the rewarding system for various things simple yet very effective. I don't know all the features yet but I can already see there are quite a few more to use although I am already fully happy with the ones I have set up. So yes as I said, genius.
2. Customer support deserves another set of five stars. Its chat service is prompt and the representative I had (Alice) was very sweet and very helpful. She helped me twice in the same day and sorted my query quickly.
In overall, I believe if you get but a single app for your store, you should install this one.
Cheers and best wishes in your business!
DONATO GOODS™
Awesome services! Great support team! fast response & very helpful!
I used this app to set up wish list and reviews. The customer service alone is reason enough to keep the app even on a free trial basis. These features enhanced my site and I would definately reccomend!
Very happy with this application, it's just what I was looking for. In addition the contact and help is excellent.
Thank you very much for the effort.