評價 (2,135)

整體評分
4.8
各級評分數量
  • 95% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
編輯時間:2022年1月19日

Great customer service, really helpful and patient! I'm looking forward to start using it in our web

La Fresca Cosmetica
西班牙
使用應用程式 9天
Growave 已回覆 2022年1月19日

Dear team atLa Fresca Cosmetica 🥰,

It’s great to hear that you had a positive experience with Growave. Our team will be happy to hear that their hard work has paid off 🥰!

We sincerely thank you for taking the time to share your thoughts with us 🙏.

2024年2月23日

ソーシャルログイン機能がなくなった

デジタルサイネージ 専門社 TVSIGN.JP
日本
使用應用程式 8天
Growave 已回覆 2024年2月26日

こんにちは、デジタルサイネージ 専門社 TVSIGN.JP,

Thank you for reaching out to us. We sincerely apologize for any inconvenience or dissatisfaction caused by the removal of the Social login feature. It truly saddens us to hear that our platform hasn't met your expectations.

After careful consideration, we have decided to remove the Social login feature in future updates. We understand that this change may not align with your preferences, and for that, we sincerely apologize. However, we believe that by focusing on other features such as Rewards, Wishlists, Reviews, and Instagram UGC, we can provide a more enriching experience for our community as a whole.

Once again, we apologize for any inconvenience this may cause. Your feedback is highly valuable to us as we strive to improve our platform.

We attempted to contact you multiple times in an effort to resolve this issue, but unfortunately, we did not receive a response from you. We would appreciate the opportunity to discuss further if you are available.

Thank you for your understanding.

Begaiym, Client Care Specialist

2021年6月4日

The support I got is really great. The app itself works also smoothly, and I like all the pages for my website that are pre-populated and ready-to-go. I ran into some problems though with orders that had to come from different older systems. So, I had to import them first and after that, I could Reward Points for my pass clients as well. Especially Tina and Alex helped me out with this. Appreciated! 5 stars ⭐⭐⭐⭐⭐ Olaf IMPERIO Cosmetics

IMPERIO Cosmetics
荷蘭
使用應用程式 9天
Growave 已回覆 2021年6月8日

Heya gorgeous Olaf IMPERIO Cosmetics team 🤩

We are so glad and happy for your valuable feedback, it just melts our hearts in Growave. We work hard on making our app great every day and this has been our reward - to have customers like you 🤍

Thanks one more time from the whole Growave team!

2020年6月26日

Best customer service!! Easy to work with and they are more than happy to install and make custom adjustments for you. Love that way it looks on our site.

Sattva Vida
美國
使用應用程式 9天
2014年8月5日

By far one of the best Social apps on the Shopify app store.

1) Easy integration with fabulous support when you get stuck.
2) Super simple dashboard once setup.
3) Loads of free Add-ons out-of-the-box.
4) Did I rave about their great support already?

Try it, the best part is its all free!

Thanks guys!

Under Chef
美國
使用應用程式 9天
2021年10月28日

Great app, and what's even better is the kind of support they are providing for their customers! Never had such a great experience with a team ready to jump in and help you with your project. Recommend them 100% if you need referral system and much more.

Daily Elements
美國
使用應用程式 9天
Growave 已回覆 2021年11月11日

Hi, the amazing team at Daily Elements,

Let us express our gratitude for finding a time and leaving such a heart-melting review for us. It means a lot, truly! 💕

We're always up to fruitful cooperation and it's important for us to make everything possible and help our clients turn their shops into 💥 , and working with a client like you is our pleasure!

So thank you again,
and have a wonderful time ahead!

編輯時間:2022年8月10日

I appreciate the Growave team's response as we have worked through problems to reach solutions and get everything operating as we need. When everything is in proper working order, it does exactly what we need for our complex system. I am grateful to the Growave team for being available and helpful, and for bringing so many features that my customers and I use constantly. We will continue to utilize this service as the backbone of our business.

Harbor and Sprout
美國
使用應用程式 8個月
Growave 已回覆 2022年2月18日

Hi, the amazing team at Harbor and Sprout!

Please let us express our gratitude for your wonderful review! It's our pleasure to assist a thoughtful client like you, and the fact that you appreciate our support means the world to us, truly! From our side, we will try our best to keep contributing to your business's growth 🥰

Have the best weekend!

2022年8月11日

Incredible app with awsome support, they are always available, fast and professional. So far the best I've dealt with.

Voemièn
義大利
使用應用程式 9天
Growave 已回覆 2022年8月22日

Hi team at Voemièn😊,

Thank you very much for this great feedback! We are glad to see that our app and customer service met your expectations. We will be happy to cooperate with you and be able to help you with growing your business. ✨

Have a great day! 🙌

2021年6月10日

We previously used a different rewards provider and felt it was lacking, in almost all categories. The pricing structure was brutal, the limitations were overbearing, and the customer service was non-existent. We finally decided to migrate over and chose Growave; what a difference. The import process of all previous rewards members, points accumulated, etc. was almost effortless. The options for pricing structure allows us to offering some really awesome services our competitors don't (wishlist, rewards points tiers, customizations, etc.) for a really reasonable price. We also worked directly with Alex to integrate color palettes, custom placement of our "wishlist" button, and some other tidbits and it was... all free. The chat feature is functional and efficient. They follow up via email. Night and day difference and worth every penny. We have immediate usage of new features we launched and customers are really pleased. Thank you to the whole team behind Growave for providing such an excellent service. Thank you Alex, for making our on-boarding and customizations so seamless.

Bubble Wrapp Toys
美國
使用應用程式 9天
Growave 已回覆 2021年6月11日

Hello, amazing Bubble Wrapp Toys team 🔫🧸,

We are so glad to see you in our big and wonderful Growave family 🥳. Thank you very much for your gorgeous review, it is the real source of kindness and inspiration for our team. We are always happy to know that you are satisfied with our services, moreover, we love to always aim at exceeding your expectations with us.

It is very important for us to make you feel comfortable with the onboarding and integration process. We do understand how crucial may be even the smallest details like color palettes, and for this reason, our team works hard on making the app available and flexible to everyone. Behind Alex, there is a whole team of Growave, who does care about you as a customer and part of a team, and it is just unbelievably awesome to see how our efforts are paying off in a way of your emotions. It is priceless - to have a family like this ❤️.

Cheers, and let's have fun 😁.

2023年8月24日

It was hard to find an app that had reviews and rewards until I discovered Growave. The customer support has been flawless and helped me through the process of stamped migration.

I truly recommend to all of you to give it a try.

Querido Universo
墨西哥
使用應用程式 9天
Growave 已回覆 2023年8月27日

Dear team at Querido Universo,

We highly appreciate your recommendation! 🤩
Thank you so much for taking the time to leave us a 5-star review!

That is exactly what we’ve always strived for: to provide an all-in-one platform that will allow our customers to easily manage several apps from one dashboard.
A special thanks for mentioning the service. Our team works very hard to perform outstanding service and support for our beloved customers.💖

Happy Growaving!⭐

Anna,
Growave Support team.