評價 (2,135)

整體評分
4.8
各級評分數量
  • 95% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2021年3月23日

Despite the timezone difference, Tattu was always there to answer to my questions and satisfy my requests. Probably the best customer service ever. Concerning the app itself, it does its job perfectly and it's customizable, that's a plus. Just reach out the Growave team and they'll do their best to make you happy. Highly recommended!

Biondo Gioielli
義大利
使用應用程式 9天
Growave 已回覆 2021年3月24日

Greetings of the day Biondo Gioielli😍,

We are touched beyond words by your generous gesture. Thank you so much for leaving such a marvelous review. Please know that every word left here mean the world to us.
You took the common courtesy to an uncommon level. We’re so grateful for your appreciation 🙏🏻.

We are here to provide excellent service to our dearest merchants and we go the extra mile to meet the expectations. Because you are the reason for all our efforts.

On behalf of all team, we express our gratitude to you for choosing us. You rock⭐.

2018年11月2日

I used this app to add the social logins and wishlist. After tweaking the settings myself and having a play around with featues, I was unhappy with my layout. I emailed support and Nurila was very helpful in pushing out the specific changes I had asked for. I'm so happy with the way my site looks now.

vectorbomb
英國
使用應用程式 8天
2015年10月13日

Excellent customer service!
Multiple social functions at an affordable price! Do try out the free trial to feel it out yourself!

Eve Not
新加坡
使用應用程式 8天
2018年9月20日

Been using for around 2 weeks now and it’s rapidly increased the engagement between my site and the shoppers through reviews and comments. I also now have around 20% logins/signup rate which is a massive increase. It’s fairly expensive but you get a lot for your money and since I’m a start up it’s half price.

Sewing Gem
澳洲
使用應用程式 8天
編輯時間:2021年12月29日

An all in one app for reviews, Q&A, loyalty and more. Very powerful and the team is very responsive. I should say their services have improved even over the past few months.There is definitely room to improve the QA process. I also wish we could integrate with Klaviyo with other plans and not just the highest plan.

Devoteewear
加拿大
使用應用程式 8個月
Growave 已回覆 2021年12月8日

Hi there team at Devoteewear,

Thank you a million for sharing your feedback on using our app, it means a lot to us! 🌞
Not only it boosts our motivation to know that our beloved clients are happy with our support, but also you help us grow and improve our platform. And for that, we are sincerely grateful!

As for the integration with Klaviyo, we listened to our customers and made everything possible to make it available on lower plans! With the release of our new pricing this year, you can use it starting from the new "Growth" plan now, so feel free to check it out! 😉

Have a great time ahead!

2016年12月12日

The apps look great on my website and customer service is excellent. They're there to help if you have any problem...let bring more customer as I'm happy to pay for service

Miki Miki
英國
使用應用程式 8天
2022年5月11日

A very decent app and Alex from customer service is super responsive to follow up with my technical queries. Thumbs up!

Annie's Pantry
新加坡
使用應用程式 8天
Growave 已回覆 2022年5月11日

Hi Annie's Pantry team,

Thank you for your review, we’re so glad to hear that you enjoy our app and found it helpful and having use of it. It’s always great when we can help our customers get the most of our features. And we are happy to know that you are satisfied🥰

編輯時間:2022年9月27日

Update 28-09-2022: The "Inclusive tag" functionality within the Rewards program setting "ways to spend" does not work. When a user attempts to save tags "inclusive tags" in a custom discount option, the user receives a "Something with wrong" error message - and the settings do not save. This means you cannot separate ways to redeem rewards between program tiers like GOLD | SILVER | BRONZE - all customers will see all ways to redeem options regardless of their tier. This is a persistent bug that has been ongoing for over 3+ months now and is still unresolved. Whilst support is very accommodating and fast to respond to requests for updates on this bug it does not remove the fact that the bug is critical to the core functionality required to administer rewards tiers "ways to spend". I'm hoping for an expedited solution to this issue or else we will have to move to another platform because Growave does not work the way it is supposed to regarding the Rewards program functionality. I'm not sure how other merchants are not having issues with this bug. I'd love to know a workaround if one exists. Initial review 23-05-2022: Growave is a great solution to consolidate multiple apps into one cost basis. We have migrated from for other solutions into Growave which saves us operational time and reduces our costs. We have had a few minor support requests to help get us up and running and the Support team has been great - thank you Alex and Tina. We recommend to you Growave for your reviews, rewards and wishlist functions for your Shopify store.

Ellus & Krue
澳洲
使用應用程式 8個月
Growave 已回覆 2022年5月23日

Hi Ellus & Krue team,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your review means a lot to us. Thank you for choosing Growave. We’re here for you anytime 🤗.

Happy Growaving 💙

2020年11月20日

I've only had this app about a week, but the support team has been SO helpful with any questions I had along the way getting it all set up. Super easy to use too! Love that it's an all-inclusive type app so I'm not having to manage several apps. I recently had an issue with my cart icon not displaying and they literally had in fixed for me within an hour! So grateful!

designtwentyfive
美國
使用應用程式 8天
Growave 已回覆 2020年11月21日

We are incredibly grateful for the wonderful review that you wrote, designtwentyfive. ❤️ Thank you so much for taking the time to share your positive feedback.

Growave is an all-in-one platform that includes multiple apps in one dashboard. It allows our customers to not having to switch dashboards to manage several apps, and we are so happy to see how you are enjoying it and already taking the most out of each of our apps! ✨
Please, don’t forget to also tag your products on gallery photos, to make them shoppable. 😍

We always try to make our customers' experience with our app as smooth as possible, that’s why our support and development teams are always there to answer all your questions and to fix faced issues in a timely manner. Your gratitude for our service just lets us know that we are doing our job right.

Thank you for trusting us. 😊

2020年6月19日

They customised the app for me as if i was a paying customer. The app now fits into my colour scheme. Very impressed!

Asrìq
澳洲
使用應用程式 8天