整體評分
4.8
各級評分數量
  • 95% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2022年11月17日

high efficient work! great customer service, solved our problem in time. works on all theme. left me no worry

picnniq
台灣
使用應用程式 8個月
Growave 已回覆 2022年11月17日

Hi Picnniq team,

Thank you so much, what a wonderful review! It's a real pleasure to our ears that you are happy with our app and customer support!

This made our day, and we are so grateful for merchants like you! We are always here and happy to help in any way we can 💕.

Happy Growaving 🙌!

編輯時間:2019年8月7日

It's really easy to upload Reviews yourself & they show immediately on your site. Looking forward to trying the rest of their features soon!

Hello Baba
澳洲
使用應用程式 8個月
2020年4月8日

We have been using this app for main store for quite some time! And when we open sub stores, this is the only Loyalty App that comes into our mind! We have used this app for 7 stores!

UNIQSO CA
馬來西亞
使用應用程式 8個月
2014年11月10日

Outstanding customer service! I received excellent help followed by great advice and suggestions. They were able to integrate additional features throughout the process. A shout out to Anton for his amazing help! Thank you!

StableMess
美國
使用應用程式 8個月
2018年11月26日

This app is awesome and the customer support has been unbelievable and always very fast. Thanks Kalys.

Pop Noggins
澳洲
使用應用程式 8個月
2016年3月28日

Customer Service is like no other. They really are very helpful and quick to respond. I couldn't get the app to integrate properly with my premium theme but Eldar was very helpful and got it done right away. Can't wait for my customers to begin using the features.

Aberrant Sole
美國
使用應用程式 8個月
編輯時間:2022年6月23日

UPDATE: Customer support reached out to me and was very kind, prompt, and did everything to make it right. They noted that the prices I was seeing were due to a technical error which has since been fixed. I have had a great experience with customer service and am now using this app in my own shop. When viewing the app on Shopify, it shows a $9/month option; however, when you go to actually try the app its cheapest option is over $35/month. That is a huge discrepancy. Please update. Your options are not as advertised, which is disappointing.

Shop ElizabethJournals
美國
使用應用程式 8個月
Growave 已回覆 2022年6月24日

Hi team at ElizabethJournals,

We really want to thank you for leaving your feedback!✨ We appreciate your time and for giving us the second chance. Our team works every day to meet our clients' expectations and the customers' feedback is always our number one target to grow and improve. ❤ We hope that our partnership will be fruitful, and our customer service and developer teams will be happy to help you anytime you need us! 😊

Have a wonderful weekend! 😍

編輯時間:2022年5月13日

UPDATE FOR BELOW PROBLEM: I am impressed of reaction after my 2 stars review by Growave team. They were so responsive and positive to overcome my problem. Well deserved 5 stars from me to Growave. Hope they can keep this reaction and approach to all customer requests not only for reviews. Thanks Growave. >>>>>> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>I wanted to use this app together with Appstle subscription because they look partner apps as seen in integration list.To be able to connect Appstle Subscription and Growave, I had needed to access to API of Growave. However, they ask for Enterprise plan fee which is 299$ to access API. It is unbelievable. Dear Growave, Please find a cheaper way for your customers to integrate with your partner apps. I am not eager for your API, I just need integration with your partner app. 299$ is not normal, is it ?

morokoli_official
日本
使用應用程式 8個月
Growave 已回覆 2022年5月16日

Hey team at Morokoli 🥰,

Many thanks for your kind cooperation. It is a great joy for the whole team that you are satisfied with our products and highly appreciated our customer service!
We send you warm wishes of joy and happiness in return ❤!

Thanks again and looking forward to fruitful cooperation!

2023年4月19日

Over the past 3 weeks, my team has been actively involved in the launch of a loyalty program.

Thanks to the Growave team for always responding quickly and trying to help with any task that came up along the way.

Thank you

Anywell
英國
使用應用程式 8個月
Growave 已回覆 2023年4月19日

Dear Anywell team,

Thank you for taking the time to share your positive experience with the Growave app 🥰. We are thrilled to hear that our team was able to provide you with the support and assistance you needed throughout the process.

At Growave, we pride ourselves on our commitment to customer satisfaction, and we are delighted to have met your expectations 🤗.

編輯時間:2020年2月26日

This App is amazing. It does sooo many things and really helped my website gained user reviews, feedback and made it look way more professional and savy. In addition the customer service and staff are exceptional. They are friendly, extremely prompt and very quick to action. I can truly recommend this app as the people behind seem very dedicated and passionate about it and are a pleasure to work with,

Soul Sparks
南非
使用應用程式 8個月