Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for consolidating loyalty programs, wishlists, reviews, and referral programs into one platform, leading to increased revenue and customer engagement. The app's seamless integration with Shopify and its responsive customer support are highly valued. Some merchants have reported issues with the review migration service, but frequent updates show a commitment to improvement. The app is also praised for its affordability and value for money.

June 2, 2023

Professional Groware, great support team. I met a problem and quickly answered and dealt with it for me. This makes it easier for me to use the Groware. I will continue to use it and try the advanced subscription. Looking forward to the performance behind.

SECCHIC
Canada
29 days using the app
Growave replied June 2, 2023

Dear SECCHIC team 🤩

Thank you so much for taking the time to leave us a 5-star review! We greatly appreciate your kind words and support.

Your satisfaction is truly rewarding for our team, and it motivates us to continue delivering exceptional service.

If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We're here to help and always ready to go the extra mile for you.

Meerim,
Growave Support Team.

August 15, 2023

The customer service is really nice, and they helped me quickly with the style changes I wanted. The app setup is also pretty straightforward. Overall, it's really good and I would definitely recommend it.

YOUNGER
Taiwan
5 days using the app
Growave replied August 16, 2023

Hi, the team at Younger,

We're thrilled to hear about your positive experience with our customer service and app setup! It's fantastic to know that our team was able to assist you promptly and efficiently with the style changes you had in mind. We've put a lot of effort into making our app setup user-friendly and straightforward, so we're delighted that it met your expectations.

Thank you so much for taking the time to share your feedback. We greatly appreciate your recommendation and are here to support you whenever you need assistance.

Your satisfaction is our priority, and we look forward to continuing to serve you with excellence.

Stay productive with us,
Ayana from the Growave Support team.

May 19, 2023

The functionality of the app is great, and the customer support is top-notch! They are always quick to respond and help with issues. From an aesthetic standpoint, there are some things I would improve, but you really can't beat Growave when it comes to the value you get for the features.

The Broken Token
United States
28 days using the app
Growave replied May 19, 2023

Dear The Broken Token team,

Thank you so much, what a wonderful review!

Your kind words about our app and customer service are highly appreciated!
We are always happy to serve you!🥰

Please kindly be informed that we work hard every day to make our app better for you.
Your satisfaction is our main priority 🤗!

​If there's anything else we can do to help, just let us know.
Happy Growaving!💙

Edited July 4, 2023

I had some serious issues with this app but the staff helped me patiently to get all set up and running. I am looking forward to seeing how this evolves, it's already very good. I recommend this app - absolutely!

Isotmatot.fi
Finland
12 days using the app
Growave replied June 28, 2023

Hi Team at Isotmatot.fi,

We are delighted to see your 5-star review and your amazing feedback. 🤩

Thank you for trusting our app. We will keep providing the best service for all our valuable merchants. Our Team is looking forward to the future and our beautiful collaboration!
Once again, thank you for your kind words and for choosing us.💙

Adil-Ai,
Growave Support team. ❤️

August 2, 2023

App completo! Deveria ter começado a usar antes! Muito facil de usar, muito intuitivo. Espero que me ajude a aumentar minhas vendas.

Denovo Shoes
Brazil
About 2 years using the app
Growave replied August 3, 2023

Hey Denovo Shoes team,

We highly appreciate your feedback, thank you for taking the time to share your insight!🤗

We're thrilled to hear you enjoyed our app, and it's great pleasure for us to know that you find our app and team deserve your 5-star review!
Furthermore, we will continue to provide you with the best tools for increasing sales and effective customer support!⭐

Happy Growaving!💙

Anna,
Growave Support Team.

September 14, 2023

The app works amazing, it's easy to set-up, very customizable and the support team helped me further customize all the elements not reachable through the setting
I have nothing but kind words for you guys! :)

Nerd Castle
Romania
1 day using the app
Growave replied September 17, 2023

Dear Nerd Castle team,

Thank you so much for your wonderful feedback! 💖 We're thrilled to hear that you're enjoying our app and that it met your customization needs. Our support team is always here to assist you in getting the most out of our product.

Your kind words mean a lot to us, and we truly appreciate your support. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! 🤗

Begaiym,
Reputation Manager!

June 13, 2023

Good price to quality ratio! .Easy to set up app. Superior , responsive customer service. Thanks a lot Meerim :-)

Magenta Shop Hungary
Hungary
About 2 months using the app
Growave replied June 13, 2023

Dear team at Magenta Shop Hungary,

Thank you for taking the time to leave a 5-star review!
You really made our day!🤗

We are glad to see that our app and customer service met your expectations.
A special thanks for mentioning the service, we will be sure to pass on your words to Meerim.⭐

The team is always happy to assist you, so please reach out at any time you need our help!💖

Anna,
Growave Support team.

May 12, 2023

Growave is an exceptional app that efficiently fulfills its purpose, eliminating the need for three separate apps. The support team is notably proficient, with Aidana standing out due to her swift responses, clarity, and precision.

Prime HODL
United Arab Emirates
9 months using the app
Growave replied May 12, 2023

Dear team of Prime HODL,

We’re so grateful that you took the time to share your feedback with us 🥰. It’s our pleasure to serve customers like you ✨. You motivate us to be better!

Please let us know whenever you need our help 🙌🏻!

June 28, 2023

I'm pleased with Growave.
I was quite confused at first on how to change the widget position, but Ayana from customer support help me a lot by moving the widget to a better location, and looks much nicer now.

praijing
United States
6 days using the app
Growave replied June 28, 2023

Hi Team,

Thank you so much for your valuable time and for sharing your feedback. We're delighted to hear that our app is serving you well and that our support team has been helpful in addressing your queries and ensuring the smooth functioning of the app. 🤗

Please do not hesitate to reach out for any further assistance or if you have any questions. We are here to help you. 🙌🏻

Ayana,
Growave Support team.

June 30, 2023

Super friendly support and very helpfull! It looksgreat and very easy for customers to use. Love it!! I will absolutley recomend it.

Susanna Falken Jewellery
Sweden
2 months using the app
Growave replied June 30, 2023

Dear team at Susanna Falken Jewellery🌺,

Your kind words about our app and support team are really appreciated💕. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us🙏🏻!

Begi,
Growave Support team.