Growave: Loyalty & Wishlist + , 2,064 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for consolidating loyalty programs, wishlists, reviews, and referral programs into one platform, leading to increased revenue and customer engagement. The app's seamless integration with Shopify and its responsive customer support are highly valued. Some merchants have reported issues with the review migration service, but frequent updates show a commitment to improvement. The app is also praised for its affordability and value for money.
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Their team is very helpful and kindness, I met some problems when I installed and used this App, they helped me right away and I think this app will help me in the furture.
I highly recommend this app. It as so many features that can help shop owners boost marketing and sales. And it is user-friendly. For any problems, you can just write to the support team. All my questions are solved and replied timely. I really appreciate it. Thank you Tattu.
We absolutely love this app and our customer's do too. So many cool features in one place! We rolled out all 5 apps (Wishlists, Rewards, Referral Scheme, Shop Instagram Feed and Social Log in) in less than 7 days, including all the planning. This wouldn't have been possible without Growaves outstanding customer support. Big shout out to Tattu, who has dealt with my many questions and tweaks with aplomb. I was never waiting more than 48 hours for a reply, which is brilliant. I can't wait to see how this app develops. If you want to up your customer engagement and reap the rewards of it, this is the app for you.
Look who it is, the one and only Wildcraft Bakery team! ⭐ ✨
Your sweet review made our day. 😍 🥰 Thank you from the bottom of our hearts for expressing the appreciation of our features and we couldn't be happier to see how you find our collaboration so fruitful.
Let us mention that it is nothing but a pleasure to support an incredible client like you (Tattu sends her love!).
Please keep bringing joy to all the sweet tooths of the world! 🍪 🍩
Must have All in one APP - Wishlist, Reviews, Rewards, Social Login and much more. Additional Review after few days: 1 - Bug fix resolution time is very high (More than a week)
2 - Vert poor performance of reviews widget. Reviews take more than 6 seconds to load.
Good morning, the team at ElephantPlate!
Let us express our gratitude for your kind words. 💙
We are so happy for the opportunity to work with a client like you. We try to treat every Growave feature with love and thoughtfulness and thank you so much for appreciating it.
We also appreciate how you take care of our health and make our food experience so flavorful and creative. 🥗 🥙
Cheers to you and enjoy your weekend!
Bcp de fonctionnalités, nous ne les utilisons pas tous. Le gros + : le SAV est très réactif et très arrangeant, ils nous ont bcp aider pour le set up et les correctifs de bugs. merci !
Dear team at Patricia Blanchet😊,
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone. Thank you❤️!
Moreover, I will gladly forward your email to my colleagues from the Success team and they can reach out to you and share some tips to use all of the features of the app and benefit from them✨.
Happy Growaving 💙!
So far this app has been great, just on the free plan for now and using it so customers can write reviews on my product pages and website. There are tons of ways to utilize this platform, take some time to go through it all and absolutely reach out to their help desk if you need it. They were efficient, smart, kind, and helpful!
Have ran into issues with Growave time and time again over the last 2 odd years of using the app, and their live chat team seem to never be able to give me clear cut answers. The same one liner is always used , "let me forward this to our developers and get back to you when we receive a reply." They've recently updated the app and are now sending "system notification" standardised emails to your customers BUT you are unable to access these emails to customise them to suit your brand. The reason given was "if we change these templates for you, we will have to change it for everyone else". So in essence, you are unable to see what they send to your customers which makes no sense. There are a number of other issues with this app that I won't go into detail here, but overall I would not recommend this app for its lack of customer service and lack of customisable functionalities.
Dear team at AJ Craft Supplies,
I deeply regret the challenges you've faced while using our app. Your feedback is incredibly valuable, and I sincerely apologize for the inconvenience you experienced, particularly with our live chat responses and system notifications. 😌🙏
Taking into account your concerns, I'm pleased to inform you that we've now introduced features that allow users to easily customize emails, ensuring they align seamlessly with the branding and style of your online store. It's essential for us that our clients have full visibility and control over their communication with their customers.
Our support team is continuously learning and evolving. We've invested in their training to ensure that they provide clear, concise, and immediate solutions to any arising issues. We're making every effort daily to ensure that our app offers a seamless and efficient experience for all users.
Thank you for choosing us, and I genuinely hope that our recent improvements align more closely with your expectations. 💞
Warm regards,
Begaiym, Reputation Manager!
Two things:
1. I am simply amazed by the genius of this app. The feedback and wishlist features are integrated so smoothly that it's not intrusive yet highly visible. The social login feature, the rewarding system for various things simple yet very effective. I don't know all the features yet but I can already see there are quite a few more to use although I am already fully happy with the ones I have set up. So yes as I said, genius.
2. Customer support deserves another set of five stars. Its chat service is prompt and the representative I had (Alice) was very sweet and very helpful. She helped me twice in the same day and sorted my query quickly.
In overall, I believe if you get but a single app for your store, you should install this one.
Cheers and best wishes in your business!
DONATO GOODS™
Awesome services! Great support team! fast response & very helpful!
I used this app to set up wish list and reviews. The customer service alone is reason enough to keep the app even on a free trial basis. These features enhanced my site and I would definately reccomend!