Reviews (2,135)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

December 21, 2020

I added this app to my shopify site to develop a rewards program for my customers. The wishlist has been an awesome addition as well. The number of reviews I get from purchases has increased substantially! The Growave team has been easy to work with and has accommodated just about every change or request I have had. I wish I would have found this sooner!!

AlanaKay Art
United States
Almost 2 years using the app
Growave replied December 22, 2020

Dear AlanKaya Art team,

Thank you so much for giving us an opportunity to express our gratitude once again publicly. Thank you a lot for sharing your feedback. We value your input and desire to let us know the details about your experience with us. 🙌🏻

Our customers' fulfillment is our ultimate priority. Our whole team tries hard every single day to realize it. We truly hope to see more glorious years ahead of us.✨

Do not hesitate to contact us in case you need any assistance

January 7, 2017

Before socialshopwave, I was trying to install YOTPO but the installation did not go through. I contacted their support team and they did not respond for one week. So, I threw them out, started looking for a good review app and came across socialshopwave. Social shopwave has fantastic features. Besides reviews, I have been wanting to use Instagram galleries which they have. I am intrigued by their community feed. It provides proof that visitors are purchasing. Then today itself, a visitor emailed me asking me to notify him when one of our products becomes available. That is exactly what their wishlist and automated email feature can do. It is super to have all the features in one place.

Last but not the least, when I was checking out their website, I started talking to Kalys from customer support. He answered all my questions and took lot of time to satisfy me. After my disastrous experience with YOTPO, I loved talking to Kalys. Eldar and team also were very quick on integration. Social shop wave's customer support is top notch.

Mish Mitakin
United States
Almost 2 years using the app
September 12, 2020

Brilliant app gets the job done and the customer service cannot be faulted. They go above and beyond to help their customers

rainbowtyger
United Kingdom
Almost 2 years using the app
Growave replied September 14, 2020

Thank you for a lovely review, Rainbowtyger !💕
So glad you found Growave useful, we strive to actually bring value and enhance shopping experience for customers.
Our Support team carefully analyzes each shop and finds the best solution for store design. Support team will be delighted to see your praise.

May 23, 2023

Growave is awesome, our video game shop was missing out having a Loyalty program and Growave filled the void.

Retro Gaming of Denver
United States
Almost 2 years using the app
Growave replied May 23, 2023

Hey, Retro Gaming of Denver team,

Thank you so much for taking the time to leave us a 5-star review!⭐

It means a lot to us that you took the time to leave a review!😍
We work every day trying to meet our customers' wishes, and when we see that they are pleased with our app, we are more than happy.

Wishing you a good week ahead and happy Growaving!💙

June 16, 2021

The customer service is exceptional. I can't thank them enough for kindness and efficiency every time i needed their help.

E-Shop - By Mudstories.fr
France
Over 1 year using the app
Growave replied June 17, 2021

Heya E-Shop - By Mudstories.fr 🙋‍♂️,

Thank you for the wonderful feedback and for taking the time to share your review with us 🤩.

We always try our best to perform excellent customer support to our clients, and it’s so pleasing to know that our efforts and hard work resonated with you ✨.

Thanks a lot for choosing us.

Edited April 22, 2020

I had an issue the the team was quick enough to resolve it. Really appreciate it. Hope they continue their good customer support.

The Veshti Company
India
Over 1 year using the app
March 16, 2021

A lovely team that are always willing to help. Very efficient when it comes to solving any issues or concerns you may have. Highly recommend

Bespoke Skin Technology
Australia
Over 1 year using the app
Growave replied March 17, 2021

Hi team at Bespoke Skin Technology, thank you so much for this lovely 5-star review.

We are thrilled that customers like you are having a great experience at Growave. ✨ It was a pleasure for us to work with your team and we are happy that we managed to assist you with your matters.

Thank you, once again, for your kind words and recommendation. 💖

May 21, 2021

Having moved to shopify plus - we needed a review and Wishlist app that could work across multiple stores for our Jewellery brand. Tattu has been very helpful, making the set up and syncing of reviews easy. I have also requested an add on - for their app, which they are considering (a dedicated back in stock email app - to compliment their wishlist functionality)
We have used Growave for a few years on other shopify stores - and we are delighted with their service, response times and general all round greatness!

USA Scream Pretty
United States
Over 1 year using the app
Growave replied May 26, 2021

Heyyy amazing USA Scream Pretty team!!!

We are so happy that you shared your thoughts on our app 🥰. Your words mean a lot not only to Tattu, but to all of the members of the Growave family 👏🏻.

You are the reason why we are still delivering high-quality service throughout the years, and this has already become an enjoyable routine that we love doing each day 😇.

February 23, 2023

I have been using Growave for several months and have loved it. My customers love the option to earn points and I love the confidence buyers get from having reviews on products. I recently changed my shop theme and found it necessary to reach out to the developer team for assistance. They were very quick and professional and had my issue fixed quickly. I would highly recommend this app.

Hen House Bath Co.
United States
Over 1 year using the app
Growave replied February 23, 2023

Dear Hen House Bath Co.,

Thank you so much for your awesome 5-star review!🤩

Meeting our customers' expectations is our main goal! You may always reach out with your questions or queries, and be sure, we'll do our best to assist you!

We wish your business growth and prosperity! 💖

March 11, 2021

Super fast customer service, professional and friendly people :) We are still very happy with the app.

Villafolie
Netherlands
Over 1 year using the app
Growave replied March 11, 2021

Thank you so much for your super awesome review team at Villafolie❤️,

Your kind words are a powerful engine that moves us forward with leaps and bounds.

We are always ready to go the extra mile to provide you with fast and quality service, and the fact that you have highlighted it means the world to us😇!