Reviews (2,136)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.
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Great app and even better customer service! This was exactly what I was looking for. Thanks for the help.
I have been very happy with the ease of use for my customers, and the way the reviews show up on my store. I am extemely pleased with the customer service - they are always responsive to my questions, very helpful and very nice.
Good day team at Cowhugger, 🤗
We are sending you a token of love and warm gratitude for your time and for sharing your precious thoughts. We are pleased for preferring us and your faith in us. Our main mission is devoted assistance with respect and fulfillment.
If there is anything more for which you may require our help, don’t hesitate to contact us.🙏🏻
Using this opportunity we are wishing you all a happy and successful New Year!🎊
Fantastic app, provides so many features so you don't have to have 5 different apps running. Great, speedy customer service as well!
Thank you very much for sharing your feedback! Our team is happy to know that you found Growave useful. ✨
Words of appreciation like these boost our team’s confidence and we'll work even harder to make our platform better and better.
And we totally share your opinion that Growave can replace at least 5 different apps, however, the price is the same as if you only pay for one of them. 😊
Happy Growaving!~
Nice app to work on loyalty and social integration ! Also had a great support from Alex on all my requests ! Appreciate it
Heeey OPPO Store France!
Thanks a lot for praising our work!!! You're the reason we wake up with smiles every morning. Being able to assist you in your business is the highest prize for us. ❤️
And one more big thanks from Alex :)
We were using another App that cost the same price as Growave, but only provided Reviews functionality. With Growave, we've already imported the reviews from the other app and received superb help through chat to modify settings, etc. We plan to get the Wishlist and Loyalty functionality set up next. I am really impressed by the Support that Growave provides - I received quick, helpful responses to my questions to get us up and running promptly!
Dear team at Profile Wine Group 🤗,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review!
Thank you for choosing Growave.❤️ Seeing that you had a 5-Star experience is the best thing we could hope for! ✨
I am so happy i chose this app for my website! Everything looks amazing and guys are 24/7 there to help. They've done everything i asked and beyond. I already can see the results and difference this app brings to my online store. Really recommend this app and you definitely wouldn't regret it and guys always there to help and have your back any time. Thank you Kalys again for taking care of my website.
A mysterious "glitch" for 5 weeks have left me unable to use this software and all I continually get is: "We will reach out to you shortly for a resolution." Asked for a refund over SEVEN TIMES now and have never been given a straight answer. Absolutely ridiculous! Reporting to Shopify to get my refund.
Dear Shea Shea Bakery team,
On behalf of Growave team, we would like to apologize for your negative experience with us 😥.
Please let us inform you that we do value every merchant and it's important to us that all of our beloved customers are happy with our application.
We went ahead and conducted a thorough investigation of all your queries, and we noticed that our support manager missed your refund query as it was among your other requests.
Please accept our sincere thousand apologies for that. We do understand that it's a glaring mistake, unfortunately, this happens when contact is not face-to-face 😔.
Additionally, we hasten to inform you that first of all we have already made you a refund for the requested period.
If there is anything we can do to get you to give us another chance or make things right, please feel free to message us directly support@growave.io or via Live chat.
By the way, we contacted you via chat and Skype and unfortunately were not able to receive an answer 😔.
We don’t know if we can wish that we can see you again in our ranks in the future, Shea Shea Bakery team. We wish you only the best and hope that you will be able to regain your trust in us someday.
Great tool. Just implemented it. Needed help from SocialShopWave but they responded and helped very quickly.
We needed a wishlist app, they provided an entire module to pander our customers, customized emails, social login, they made it possible in a seamless fashion, and their work always assure a high degree of certainty to our Marketing, our Technology and our Web Development departments.
Dear Canvas Lab team! 💕
Thank you so much for the detailed reviews about your experience with our Growave app! We’re grateful to have you as our client. We put in the work to keep you and all of our clients happy. 🤗
We strive to provide superior client service. 🙏
Love this app. It is so easy to use and the support is fast to help. I really like that one app has reviews, wishlist, and shoppable Instagram
Dear team at Select Trends Boutique🤗
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us!🤩 It`s always a pleasure to hear such feedback and warm words, it shows that our hard work is being paid off. Thank you once again🌞
Much appreciated and take care,
Growave Team🤞