Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for consolidating loyalty programs, wishlists, reviews, and referral programs into one platform, leading to increased revenue and customer engagement. The app's seamless integration with Shopify and its responsive customer support are highly valued. Some merchants have reported issues with the review migration service, but frequent updates show a commitment to improvement. The app is also praised for its affordability and value for money.

Edited November 2, 2020

The customer service is top-notch. I'm an idiot when it comes to integrations and apps. Alice, Tattu and the staff here are never too busy to answer my questions and share screenshots and how to's. The app has a lot of features I was going to get from separate apps so I was very happy to find Growave and with the customer service, this makes installing Growave the best decision I've made for my online shop. I can't say enough positive things about the service I've received. Well done!

MOO-YOUNG
United States
Over 1 year using the app
Growave replied November 3, 2020

Superior service for superior customers! 🤩 Dear MOO-YOUNG, we cannot thank you enough for such an incredible review!

Ah please, don’t shame yourself for not being a tech-savvy. It’s not hard to imagine how confusing it might get when it comes to integrations and new apps, even for some skilled/experienced users. But no worries, because Alice, Tattu and the entire Growave team are always there for you, ready to answer all your questions and walk you through every step.

You’re absolutely right, with Growave you get all apps in one admin panel, instead of getting separate apps and having to switch between different dashboards. It makes it much easier, right? 😊

For you to say: “this makes installing Growave the best decision I've made for my online shop” - just makes our day! Glad to hear that you are happy with your experience.

Thank you for choosing us! We promise, we won’t let you down. 💖

June 21, 2021

I couldn't ask for more. Top-notch customer service. Lightning fast and super supportive staff, especially Alex, who has accompanied me since the beginning of app installation to customization. He and his team have fulfilled many of my customization needs, was very prompt and quick to every request and solved all problems from the smallest to the most important. The app itself is a great all-in-one product. Super easy to install and use! We don't need to download tons of other apps (which hurts our page speed significantly) or subscribe to any other expensive separate services. We particularly love the Instagram Shoppable feature for its nice presentation and functionality, which we haven't been able to find elsewhere without having to pay hundreds of dollars for just about the same one.
Highly recommended !! For those small companies and startups out there who don't have the million-dollars budget yet very "picky" about both the quality and quantity of the services you'd receive, Growave is the answer for you.

Perlamuse
United States
Over 1 year using the app
Growave replied June 22, 2021

Heya awesome Perlamuse team 🙋‍♂️,

Such great words on us we hear from you, and the whole Growave team is super happy that we met your expectations and reached your satisfaction. We truly appreciate it, and this definitely boosts us to work even harder and make you more satisfied each time. Thanks for highlighting the affordable pricing and great functionality of Growave, we have been working really hard to reach such a level of service.

All of our programs are aimed to deliver fast and feature-rich options to contribute to your growth, and our developers optimize Growave each time to make it even faster and flexible on any shop, regardless of the traffic and data volume.

Additionally, it's our pleasure to serve you in a prompt and kind way, including Alex and other Support team members.

Thanks again, your words are priceless, and hope it will be helpful to other merchants as well 💖.

April 3, 2019

One of the best support teams I've come across so would give 5 stars just for that, nothing is ever too much. But the best thing is that this app beats pretty much every loyalty app hands down due to features but more importantly the technology.

As soon as you download another loyalty app from the store it will instantly kill your page loads speeds. THIS DOESN'T AFFECT STORE SPEEDS ONE BIT! Seriously impressive!

ASMRTISTRY.COM
China
Over 1 year using the app
February 9, 2017

Awesome. Quick service. Apps is very useful to my store and the support is very approachable. You guys are amazing. Thank you so much.

Efizzle
Canada
Over 1 year using the app
June 4, 2021

My team and I have started using the growave app to create a referral and rewards program for our customers. The review function provided by this app is also a very importance piece for us to have. Not only has the app been great, but the support team's help, speed of response, and consistency has been outstanding!

Finding Home Farms
United States
Over 1 year using the app
Growave replied June 8, 2021

Dear Finding Home Farms team 🌝,

Thank you for making our day great and giving us good vibes before the weekend. It is very motivating and warm words of yours, and we are super happy to know that they are addressed to us 🙋🏻‍♂️.

It is nice to see that you were so impressed by our Loyalty&Rewards and Reviews apps when we also have Wishlists, Instagram and Social Login features that play another important role in e-business. We are always happy to help you out with setting up our programs.

Cheers and have a good one ✨!

May 6, 2022

Excellent customer service! The app works beautifully and is a powerful tool to interact with customers and expose to potential customers the reviews from from your stores and products. We had a minor issue, which we communicated thru customer service and the follow up experience in solving it was superb! Today we feel much more confident with the app, knowing that there is an excellent team eager to help very effectively. Five star app and five star Customer Service and Tech Team. Thank you!!!

Zaaike
Dominican Republic
Over 1 year using the app
Growave replied May 10, 2022

Dear team at Zaaike ❤,

Thank you for sharing a review of your recent experience. Our team here at Growave is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you 🥰. Moreover, we are so pleased to hear you found the app to your liking.

Thank again for your kind words✨!

February 25, 2021

I just started using this app. I had great support from Growave Team. Thanks Tattu for your help and quick responses!

PAL and GAL
Australia
Over 1 year using the app
Growave replied February 26, 2021

Allow us to express our sincerest gratitude for leaving the magnificent review team at PAL and GAL 🙏🏻💞,

We are thrilled to have you as part of our big family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!🤗

April 20, 2021

Growave is a great all-in-one customer loyalty app. It's easy to use and the customer service is legit the best I've ever experienced! Tattu is exceptional in answering any questions I have and fixing any issues I come across. 10/10 recommend.

Wild Return Botanical Apothecary
United States
Over 1 year using the app
Growave replied April 21, 2021

Greeting of the day, Wild Return Botanical Apothecary team!🌿🌱🌿

Wow! We are so touched by your highest praise, thank you so much for finding the time and leaving us this wonderful review. You guys make us feel humbled and grateful for trusting us with your growth.

We will do everything to keep bringing you joy and helping you flourish!

Please stay spiritual goddesses you are.🌒 🌕 🌘

August 8, 2022

A very good and useful app, with simple but very efficient feature that help to get great results out of box. And their 24/7 support is just true and awesome, they answer you even after a year with them. Wish them to continue like this and to keep taking care of their customers in such good way.

KidiCrea
France
Over 1 year using the app
Growave replied August 10, 2022

Dear KidiCrea Team 😍,

We would like to thank you for your awesome feedback. 🤩

It is very nice to read and know that we are providing a qualified product and reliable support for our beloved merchants for reason! ✨

Looking forward to assisting you further!

April 8, 2020

Great app! Many functions and worth the price! The greatest thing is the support team is very helpful and always reply promptly! Keep up the good work!

Lensupermart
Malaysia
Over 1 year using the app