GrowthHero Affiliate Marketing , 164 avis
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The app has great functionality. Customer service is always quick to resolve any questions we have.
App was broken upon my download and took nearly a week to be fixed. Customer service was not as friendly as expected during the process.
Hi there, we're sorry you've come away with a negative impression of GrowthHero.
Our support team was notified about the issue with the installation process only a week after the app was installed in your store, and our developers team released a fix within less than 48 hours of the issue being reported. We were not aware of the issue before it was reported to us.
We understand that not being able to use the app for several days might have been frustrating, and we want to make sure all our users remain happy, so we offered you a trial reset, which you chose not to take up.
We absolutely value all customer feedback though, so your suggestions will be reviewed for future product improvements. We wish you success with your future affiliate efforts!
Karolina - Customer Happiness Specialist
It always does a great job with every launch that I do of keeping everything organized. Whenever I have questions about a feature Karolina is always returning my emails with helpful advice.
I installed the app and then I didn't use it, I forgot to remove the app from the store until I got charged. I have contacted to ask for a refund of that amount, but was not approved so I am not really satisfied even though the app works quite well.
Very nice Affiliate-programm tool!
Very easy to use, nice customer support --> Thanks to Simon!
I can really recommend this app!
perfect affiliate app - reasonably priced and fantastic live chat support, very helpful and simple to use. I would recommend!
Great app. Amazing customer service. Easy to use and they've add a lot of customizability recently.
Easy setup with powerful functionality and options. I've tried so many other affiliate program apps, and this is by far the most solid. Great app!
This app is affordable and has good functionality. Also, the support is very responsive and helpful. I hope they continue to improve features, but I am happy right now.
Ive used many affiliate apps and this one is super good. Very easy interface and easy to set up. Support is quick to set up and get started. The information is clear