GrowthHero Affiliate Marketing , 164 avis
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The app has great functionality. Customer service is always quick to resolve any questions we have.
App was broken upon my download and took nearly a week to be fixed. Customer service was not as friendly as expected during the process.
Hi there, we're sorry you've come away with a negative impression of GrowthHero.
Our support team was notified about the issue with the installation process only a week after the app was installed in your store, and our developers team released a fix within less than 48 hours of the issue being reported. We were not aware of the issue before it was reported to us.
We understand that not being able to use the app for several days might have been frustrating, and we want to make sure all our users remain happy, so we offered you a trial reset, which you chose not to take up.
We absolutely value all customer feedback though, so your suggestions will be reviewed for future product improvements. We wish you success with your future affiliate efforts!
Karolina - Customer Happiness Specialist
Hands down the best investment for any new ecommerce store looking to start an affiliate program. Easy to integrate into Shopify. Easilly setup a new affiliate or refer a friend program in minutes. For those time when you're feeling like a newbie the amazing support team are always there to lend a helping hand.
We're so glad to hear that! We're always happy to help with your program :)
very good app and great support that helps quickly :) a lot of our customers are signing up already for the referral program
Thats great!
Great app, helps us a lot in everyday life with the processing and organization of affiliate campaigns. The support is superfast and helps with all problems.
Thank you so much! It's wonderful to hear you're enjoying our app :)
Super easy to set up! And the support is incredible and really focussed on getting you up and running quickly! I am excited to see where this program goes for us!
Thank you! It's wonderful to hear you're enjoying our app. We're always happy to help with your program setup :)
I used to use UpPromote & found out they were scamming me! So far my experience with GrowthHero has been excellent! I love how their program is set up. Any questions I had were answered within one day.
Thank you so much! We're pleased to hear you're enjoying our app :)
A great app, I've used it with great success over the years. Nothing but good things to say about the affiliate marketing app, would recommend.
Awesome! Thank you :)
I love this app and the customer support is truly amazing. They are responsive and thorough in communication.
We really appriciate that, thank you :)
It always does a great job with every launch that I do of keeping everything organized. Whenever I have questions about a feature Karolina is always returning my emails with helpful advice.