리뷰 (165)

전체 평점
4.8
평점 수준당 개수
  • 평점의 93%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2021년 3월 4일

Mike and his team have been great to integrate all needed datas. It's been a little bit long and complicated for both of us. But finaly all has been managed very well, and this app is a pleasure to use.
Thanks again.

Petdesign.fr
프랑스
앱 사용 기간 9일
2019년 9월 22일에 편집됨

I just added this app to my store and haven't made any sales yet, but the customer support is next level! Mike is awesome—he gets back to you in minutes. I believe it's a relatively new Shopify App, however I expect to see many, many stores using it in the near future!

Magic Magnetz
미국
앱 사용 기간 8일
2019년 10월 28일

One of the best app for Affiliate system and their support is amazing, added features as we request without any extra charge and had a perfect experience with everything. Beautiful dashboard, easy system. 5/5.

PremiumCDKeys.com
캐나다
앱 사용 기간 7일
2021년 4월 7일

I had a few design changes that needed done and Simon helped out quick. I like the the app so far and how everything can be embedded into the website. This will be so much better than Refersion.

Mad Viking
미국
앱 사용 기간 7일
2020년 7월 6일에 편집됨

Thank you for making this wonderful app. I cant wait to see my network grow. Keep up the good work. KEEP UP THE GOOD WORK

SKYGEARMASKS
필리핀
앱 사용 기간 7일
2021년 6월 28일

We use Growth Hero to run our affiliate, referral, and brand ambassador programs. We really enjoy all of the features it provides and whenever there is a feature that we'd like to be added, the Growth Hero team documents it for us. We're hoping to see some of those wanted features on the platform in the near future! We're also very happy with the quick customer service whenever we have a question.

GenoPalate Inc
미국
앱 사용 기간 5개월
2022년 6월 28일

After extensive searching for an affiliate marketing program, I decided to go with Growth Hero. GH is very user friendly and they have very attentive customer service. They also have a Youtube channel with training videos that are very helpful. They are always sending emails with tips on set up and how to improve your partner programs. I am very happy with my experience so far! Shout out to Karolina for being so helpful!

Original Sherman Cookers
미국
앱 사용 기간 6일
답글 GrowthHero.io개 2022년 6월 28일

That's wonderful to hear! We're always happy to help :)

2020년 7월 12일

Amazing App. is there a way if I can pay affiliates only for the 1st order they referred. I mean repeat orders from their referrals need not be paid

Online Store of Sheelaa M Bajaj
인도
앱 사용 기간 5일
2019년 12월 10일

Very easy to install and great support by Mike. I am uninstalling for now, but will re-install next year when I'm ready to use it. Highly, highly recommended.

frisqie
미국
앱 사용 기간 5일
2021년 10월 18일에 편집됨

Be careful when installing this app; if you don't fully understand how to use it within the trial period of 14 days, they will not grant you an extension. Take note that this app is complex—it has a referral program with payouts, an MLM component, integrations, etc. After we installed Growth Hero, our marketing team had to set this aside with the intent of launching it after 3 months. Due to its complexity we needed time to figure out which of its features to prioritize and how to communicate these properly alongside other campaigns. We made the mistake of not uninstalling this before the trial period ended. We did not however use it nor benefit from it in any way during this time, and this could surely be validated by Growth Hero. In spite of this, Growth Hero chose not to honor our request for a charge reversal for an unused program. We find this upsetting because we've been using Shopify for 5 years and this is the first time we've encountered this level of customer service from one of Shopify's apps. If this is how this company's customer service level is even before we use the program, we will definitely not proceed with using Growth Hero. On a side note, it doesn't make business sense to choose to pocket our 3 months worth of subscription money versus retaining us as a regular customer if Growth Hero had better customer service. Update: Even if they CONFIRM that you WERE NOT ABLE TO use their program, they will insist on dangling policy. They will choose what's legal, not what is fair. Again, for your protection as a customer, do not install this app unless you know you can fully understand it within their 14 day trial period.

HairMNL
필리핀
앱 사용 기간 3개월
답글 GrowthHero.io개 2021년 9월 6일

Hi there, we're really sorry you've come away with a negative impression of GrowthHero; most of our customers rave about us! The 14 day trial is there to help you decide whether GrowthHero is right for you. One of our team had a 1-1 demo call to train you on all our features + we extended your 14 day free trial for another 14 days, as requested. As per your email, when you uninstalled and reinstalled the app to gain an additional 14 days Free Trial automatically, the account settings did not reset as they will just pick up where you left off before uninstalling. We want to make sure all our users remain happy, so we did offer you a 1 month refund + 20% discount, which you chose not to take up. We absolutely value all customer feedback though, so your suggestions will be reviewed for future product improvements. We wish you success with your future affiliate efforts!
Isabelle - Product Manager