1) Support team is prompt 2) The app solves the indian gst invoice issues.
3) The only issues about the software are a) the software is a bit slow b) if the products are above 300 in an category , you will need their help to update taxes and tax codes . If the above 2 problems are resolved , the software would be perfect.
The app is very simple & a great app to have.
But My suggestion is to have bulk export & import option to update GST & HSN., Coz some stores will have more number of sku's & it becomes difficult to update HSN & GST manually all the time.