WebPlanex: GST Invoice India

Webplanex was easy to install and super fast to download gst invoices. I was using another GST app that took forever to download invoices at the end of the month. Jyoti from webplanex replies almost immediately and is always available to help with queries. They also helped me sync old orders. Highly recommend their services.

We have been using GST Webplanex for more than a year. App works fine and meets our requirements of GST invoicing. There is an option to issue manual GST invoice for B2B transactions where customers share their GST number for input credit. I wish same can also be incorporated automatically soon in the app. Overall a decent app! Thanks to their excellent customer service and very short response time! Recommend!

Switching to Webplanex was like upgrading from a bicycle to a rocket ship for my GST invoicing! Gone are the days of waiting ages for downloads at the end of the month. Now, invoices zip into my hands faster than you can say "GST!" Plus, Jyoti from Webplanex is practically a superhero—always quick to respond and ready to save the day with any query, even helping me bring old orders into the fold. If you’re tired of slow apps, Webplanex is your ticket to the fast lane! Highly recommended.

We had a terrible experience recently with the app after using them for more than a year. They have held us ransom to upgrading our plan to access previous month data which we have already paid for. It was excruciating and we had to eventually do as they said as the data required was time sensitive. Their support team blames it on company policies - but what sort of company policy takes away your data which you have already paid for and are still paying them for their current month plan as well?

This is extremely unjust, unfair and would cross a line of cheating and holding us ransom. I'm disgusted by their unfair practices and am going to look at actively finding a new application for this.

The application is fine, but I repeatedly kept getting messages on my PERSONAL WhatsApp number saying that the plan is close to being over or other issues. If I am not mistaken, initially it was free for 100 orders a month, then they changed it to USD 5 for the first 100 orders also. Ultimately I don't really care what they do with their own pricing as long as they don't message me outside of Shopify channels. They can set their limits, not allow me to download invoices, whatever, but sending me WhatApp messages outside Shopify is unacceptable and seems blatant misuse of personal information shared.