WebPlanex: GST Invoice India

Extremely helpful customer support . The app is very useful for Indian GST filing and reporting. Easy to configure and use. They also have online assistance which is really quick.

I have had a wonderful experience with using the WebPlanex: GST Invoice India app for my shopify website. Their support team goes in sync with their technical team as both bring out customized solutions for your store. In my case, I was facing difficulty as I had to attach a unique barcode for shipping with every shipment. I was thinking of purchasing additional equipment to implement this change but Jyoti from support team came forward and took the ownership of talking to the tech team and then get this change implemented just for me on my store. Now, I just attach the tracking id in my order status and the barcode is generated and gets pasted to the shipping label automatically after refreshing the corresponding order status. This is saving a lot of time for me and its looking so authentic on the shipping labels. Thank you for coming forward and implementing a change for just one customer. I am looking forward to get sms feature within this app so that order confirmation or update sms can also be triggered from this app itself.
Your team is doing a wonderful job in delighting customers.

Webplanex was easy to install and super fast to download gst invoices. I was using another GST app that took forever to download invoices at the end of the month. Jyoti from webplanex replies almost immediately and is always available to help with queries. They also helped me sync old orders. Highly recommend their services.

The application is fine, but I repeatedly kept getting messages on my PERSONAL WhatsApp number saying that the plan is close to being over or other issues. If I am not mistaken, initially it was free for 100 orders a month, then they changed it to USD 5 for the first 100 orders also. Ultimately I don't really care what they do with their own pricing as long as they don't message me outside of Shopify channels. They can set their limits, not allow me to download invoices, whatever, but sending me WhatApp messages outside Shopify is unacceptable and seems blatant misuse of personal information shared.

We have been using the GST Invoice app, and we can't say enough about the incredible support they've provided. Whenever we faced issues, the team resolved them promptly and efficiently, no matter how complex. They even went above and beyond to create a customized invoice template that perfectly fits our needs.

Special shoutout to Jyoti from Customer Support, who truly exemplifies exceptional service. She is always available, incredibly responsive, and remarkably patient in understanding and addressing our concerns.

This app can be very helpful for all Indian businesses. It's user-friendly, comprehensive, and backed by top-notch customer support. Highly recommend!