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Developer has not tested this App thoroughly, we have raised many bugs in app & then they resolved the same. Still we are finding issues in terms of sync of HSN & Tax Rate with Shopify to this App but this App is having limitation & due to which we again manually need to configure HSN & Tax Rate against each product as we have products with multiple tax rate but this increases our work! Support Team is responsive but lot of testing is not properly done.
Need lot of improvement in App as creating errors in Monthly GST Return Sales calculations. Other merchants may not be aware about this as reconciliation needs to be carried on to find this error!
Though we apologize that you have had a less-than-perfect experience with the app your review about the developer is blatantly false.
Our team went the extra mile to customize the app for your site, however, finding it incompatible with the settings configured for your store.
Our app has been completely vetted by Shopify and thousands of Shopify merchants are already using the app successfully without any issue.
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shopify hsn code not select automatically
This is a completely unfair review from the team at laboratorydeal.com.
We called them multiple times and also emailed them to explain how it works - but no response from them.
We have multiple options for setting HSN codes and hundreds of Shopify merchants are using the app without any issues.
We just wished that the team from laboratorydeal was a bit more understanding and not write this misguiding review.
Updates:
After 7 days, we still have not got any response even after trying to reach them multiple times.