The app was not working, my Google Ads campaigns (visitors, purchases, everything) crushed as long as the app was installed.
I asked for a refund since the app didn't work for me but absolutely no one answered.
What can I say more?
Hi Natalia, this is Brad, the founder of Elevar. I am very sorry to hear about your Google Ads Campaigns and your experience. 2 quick things -
1) I checked your support ticket and we replied with details on refund on August 3rd (less than 12 hours from submission). It went to firstname.lastname@example.org
2) I took a quick glance at your store and I can see our app is not installed anymore. However I see you have two AdWords conversion tags implemented on the theme that are firing on every page with $1 conversions. This would impact your campaigns quite a bit - https://share.getcloudapp.com/OAuqx6zx
We'd be happy to re-install GTM suite and remove these duplicate conversion tags for you. Just let me know. Thank you so much.
Had a few issues setting it up - mainly their snippets not working within my theme. However, their support (Mario) was really quick to jump on it and sort it out. Was very impressed by it. Anyone looking for a better way to manage GTM in Shopify should definitely take a look at Elevar.
Thank you so much for the kind review :). We're here to help whenever you need us!
The Candleberry® Candle Company
Nice app. Developers are very helpful and eager to get you going. For a fee they will set you up with all you need. We really needed that because we don't know much about installing, using or executing tag management. We hope this app will help us to understand some things as we learn how to use tags.
Thank you so much for the kind review! Tag management is an ever-changing skill, too. If you need anything please don't hesitate to reach out! Thank you so much again for your business.
UnEarthed® Luxury Candles, by Candleberry
Great company and very nice app. We don't know much about Google Tags or how to use them and although we are doing our best to learn, while we do that, the developers are installing the app appropriately, for us. Hope we know how to use it some day.
Great app for setting up Google Tag Manager on your Shopify Store. Would recommend, incredible support as well. Thank you for the help earlier Mario! (Y)
This "app" is perfect if you want to start using Google Tag Manager. Every tag you need to start are included in this. Customer Support is top grade and super efficient. Worth every penny.
If like us you are considering the best way to integrate GTM into your Shopify website, look no further. Mario and his team are professional, knowledgeable and provide some of the best customer service I have yet to encounter (on Shopify or elsewhere)! The installation was performed quickly and comprehensively - despite being capable to install and configure GTM myself the cost-benefit on this service makes it an EASY choice and allowed me to focus on more important site-launch tasks.
At all steps of the process there was communication, explanation and questions as to our preferences for install. If something was beyond the scope of the original project, this was clearly communicated and Elevar provide one-off and subscription support options which is very handy.
Overall I cannot recommend them enough - professional, personable and the integration simply works without issue! Excellent work and thank you to the Elevar team!
Endurance Products Company
This app saved me at least 20 hours. If you consider your time worth more than $10/hour, then this is a no-brainer.
I ran into some issues (user error, not the app) and their support team was fantastic. Everything was solved within 24 hours.
Now that I discovered Elevar, I will never, ever, ever do this manually again.
i used this App to tag my website tagged and tracked using Tag manager,
it works perfectly and the Support team are the Best.
thank you guys for the great support, and thank you for the assistant you are providing.
100% recommened. really helpful support. Mario help me setup from A to Z.
Will buy again on my 2nd and 3rd store.
Whoa! Thank you so much for the gracious review and your business, we appreciate it :) . Mario does rock!