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Great app, excellent customer service ! Brad is very helpful, always giving great explanations and solutions ! You won't regret !
Awesome!! Have been struggling for years bring together all of our tracking separately in Google Analytics, GTM, Google Ads (Search/Shopping/Display), Facebook, Pinterest etc and have finally found an App that makes it all work. In 10 years of ecommerce haven't experienced this level of quality support. Thanks team.
I used Elevar for a while now, it's super easy to use and very helpful. The support is super fast to reply and always happy to help.
We've been using Elevar for close to 12 months now, and I couldn't be happier with the product. As a customer with VERY limited technical expertise, it's reassuring to know that the Elevar team have our back. I never have to worry about our GTM account, an iOS update, or the move to GA4, as they handle all of it for us.
A special shout out to their support team who are simply AMAZING! Nothing is ever a problem and they always go above and beyond. They were super patient and supportive the entire way through onboarding and that level of service hasn't dropped one bit.
Great app that provides a custom solution for your tag/tracking needs. Really responsive and efficient support provided from the Elevar team as well. Thanks so much for your help!
Thank you so much for your review - very much appreciated :)! Let us know if we can help with anything else.
Sincerely,
Elevar Team
Dana at Elevar is an absolute superstar. Always happy to go above and beyond. I can't recommend Dana and Elevar highly enough!
THIS IS AN UPDATED REVIEW. We have to admit that in the beginning, we struggled a bit with the app. However, the support that we got with the app from the team is phenomenal! Within an hour we got a video call with the team and they took all the time to explain everything to us and run us through the different options and how to make the best of it. To be honest they actually went out of their way to help us and get us up and running in the best possible way. It is service like this that makes Shopify a fantastic platform with true eCommerce professionals! Thanks, Brad for all your patience and support. We truly appreciate it.
Hi Michael - Brad from Elevar here. I am very sorry for the frustrating onboarding experience you had in getting setup. Here is how I want to make it right:
1) I've already personally responded to your ticket with a Vidyard video walk-through and have offered a 1:1 screenshare to get things sorted today
2) I've offered a full refund - no questions asked
3) If you are still interested in Elevar for sitewide tag management then we'll review your GTM account setup at no charge to ensure your foundation is set up accurately
Thx again for giving Elevar a try and I look forward to making things right.
Couldn't agree more with the great reviews. Seamless experience, from the installation service to using the platform. We're now confident that we pass clean data to our channels. Thanks!
Setting up Elevar has been a great experience thanks to Mario's excellent help. Our analytics data had a few holes and Mario helped us implement Elevar's server-side tracking and set up GA4 too. Cheers!
I leave 5 stars only because there is an Elevar Lead Specialist called Mario. He is an amazing person and basically, he solved everything for you!!! Do not panic if you do not have any technicians. This guy can help you set up everything. I love what we have right now.Thank you Elevar, Thank you Mario!