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Superb. I've worked with Elevar a couple of times now and it's become my first port of call for linking up Shopify with GA, FB Pixel, Hotjar etc via GTM. The platform is easy to use with an excellent knowledge base to back you up, and in situations where you need them, the support is top-quality. If you're a total novice, I recommend getting on a plan with more support and the 'done for you' service - you'll save yourself lots of pain and worry.
Really good app but you need maybe expert to install it. First it doesnt work well on our end. We used Hyros in the past.
Now after installation from the Expert Team it works better then Hyros for Ecommerce. Totally recommended.
Hyros to expensiv. Elevar Cheaper and really good.
Special Thanks also to Sourabh Sharma!
Amazing support. Most accurate tracking ever. Really powerful. Recommending Elevar to everyone
Updated**
I had issues at the start due to my old tracking, however Paul from Elevar helped me out resolve our issues.
Installed the App two days ago. Important to me was that some elements of the installation are checked by the Elevar team. They reacted fast (within hours) and checked the setup.
Thank you so much for your review - very much appreciated :)! Let us know if we can help with anything else.
Sincerely,
Elevar Team
Edit: temp 3 stars as we try to work out the issue with the Elevar team. Will update on a resolution. It's been a painful process thus far, but I appreciate that the folks from Elevar are working to make it right.
Hi Chris - I sincerely apologize for the issue you are experiencing - I understand how frustrating inaccurate data tracking can be. I took a look at your support ticket and noticed that we responded in ~ 8 hours to your initial questions regarding product ID mismatch which you mentioned was resolved. Then yesterday you noted that the dataLayer was empty and the code was uninstalling itself every 15 minutes - lets try to fix this! Typically the only way this is going to happen is if there is an automated deployment in place that is overwriting our dataLayer snippets. The way our app works on install is creating 3 snippets and then calling those in your theme.liquid and checkout.liquid { include elevar-head }. From there everything is self-hosted in your theme and our app does not do anything else.
I'm happy to assist in looking at this issue further with you to ensure your remarketing data is being sent to AdWords properly.
I responded to your ticket last night but feel free to email me directly at brad@getelevar.com as well.
Thank you and again I apologize for the issue you are experiencing.
Brad
It's a great app and helps track FB stats but it's extremely complicated for someone who isn't tech savvy. Good thing their support team is great and will guide you through the process. If it wasn't for Mario, I don't think I would be able to get it done.
My advice - spend the money with Elevar and save a fortune on your ad spend. Simple. IMO this is the very best way to make sure the data you see on your FB and GA is accurate! Ok, so I installed it myself and yes, it took me a day or so of immersion in the world of tagging... to fully understand what was going on (but to be honest, if you're spending upwards of $4k/month on PPC ads you should be doing this anyway...even if you have an agency doing it for you) but Elevar’s guides are easy to follow and super detailed and I soon found myself knowing a whole lot more about how the whole tagging, tracking thing works - this is especially important with the ongoing privacy issues & cookies etc... And as for their customer support - it’s one of the best I’ve experienced in my nearly 10 years of doing ecommerce. Brad & Mario - thankyou!
