리뷰 (158)

전체 평점
4.6
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  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
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2024년 1월 11일

Customer service was prompt in responding, but the set up, difficulty, lack of assistance, unappealing dashboard and somewhat misleading app sales page makes this all a waste of time. Might want to bring the technical side of it down a notch and actually offer something above and beyond what is free with GA4. Not worth it.

Claribelskincare.com
미국
앱 사용 기간 2일
2024년 6월 28일

Amazing support and incredible improvement in our ad and email performance!

United RV Parts
미국
앱 사용 기간 3개월
2025년 1월 19일

Great app for tracking and great team behind it too, thanks guys

London Nootropics
영국
앱 사용 기간 2개월
2025년 8월 1일

Trashiest dirtiest uninstall ever. I don't understand how Shopify tolerates this. Elevar seeps in every corners of code it is a nightmare to clean up.

Premiere Peau
프랑스
앱 사용 기간 대략 3시간
2025년 10월 25일

Paul provided excellent support! The Elevar team has been incredibly helpful throughout the entire process. Their expertise and dedication to customer success really stand out. Highly recommend this app for anyone looking to improve their conversion tracking!

Gear Shop
캐나다
앱 사용 기간 5분
2025년 2월 18일

Die App ist NICHT kostenlos!!!

Pocketbuxx
독일
앱 사용 기간 2분
답글 Elevar, LLC개 2025년 2월 20일

Hello, this is Brad, the Founder. The app is indeed free for up to 100 orders per month. After this then it becomes a paid app. Please feel free to contact me with any questions -- brad@getelevar.com

2026년 3월 27일

Q30
미국
앱 사용 기간 2년 초과
2024년 2월 29일

AeroPress
미국
앱 사용 기간 24일
2026년 4월 24일

Ongoing support has been great!

Factor Form
미국
앱 사용 기간 5개월
2026년 4월 6일

Toujours positif

Hougbeme Elias
코트디부아르
앱 사용 기간 13분
2026년 1월 27일

CPFI Store – Commerce en ligne
세네갈
앱 사용 기간 10일
2025년 7월 18일

Amazing support. Most accurate tracking ever. Really powerful. Recommending Elevar to everyone

Claro BNL
네덜란드
앱 사용 기간 8개월
2025년 7월 11일

Customer support literally inexistant.

Sage & Bloom
미국
앱 사용 기간 대략 19시간
2024년 10월 3일에 편집됨

Updated**

I had issues at the start due to my old tracking, however Paul from Elevar helped me out resolve our issues.

Minimify
오스트레일리아
앱 사용 기간 10일
2024년 7월 4일

It dont sent the checkout.liquid data layer thats the only reason that I tried it

Aussie Bay
오스트레일리아
앱 사용 기간 대략 1시간
답글 Elevar, LLC개 2024년 7월 6일

This is Brad, the Founder. Shopify deprecated this feature and checkout.liquid will no longer work starting August 13th, 2024. You can see the announcement here -- https://changelog.shopify.com/posts/the-checkout-liquid-theme-file-is-being-deprecated

However we do support checkout tracking using a combination of Custom Events, Web Pixel API, and server-side events. Let me know if you'd like our help getting this set up for you -- brad@getelevar.com or help@getelevar.com. Thank you for giving us a try!

2023년 12월 20일

Elevar support has gone above and beyond for us time and again!

Nano Hearing Aids
미국
앱 사용 기간 5개월
2023년 12월 13일

Schade, sobald ich den kostenlosen Plan abonnieren möchte, taucht nur eine Fehlermeldung auf. Ich komme also nicht weiter und muss es leider deinstallieren.

The V
스위스
앱 사용 기간 16분
2023년 12월 5일

I've had a fantastic experience with Elevar's Server Side tracking. The support team, especially Mario and Robin, have been outstanding. They've not only provided exceptional assistance with my site's tracking and script loading but have also gone above and beyond in their service. Their approach is not just to solve problems, but also to educate, empowering me to make my own adjustments if necessary. I'm thoroughly impressed and satisfied with the level of service and support they've offered and would definitely recommend to anyone looking to upgrade their tracking to best in class.

Empire Skate AU
오스트레일리아
앱 사용 기간 대략 2년
2023년 10월 28일

NOIR ET BLANC
모로코
앱 사용 기간 3분
2023년 10월 18일

Couldn't agree more with the great reviews. Seamless experience, from the installation service to using the platform. We're now confident that we pass clean data to our channels. Thanks!

North Carry
독일
앱 사용 기간 18일
2023년 10월 17일

We recently started using Elevar's datalayer tracking on our store & immediately saw the results & impact of having cleaner data. The app's interface is intuitive and user-friendly; the onboarding process was clear & comprehensive — huge shoutout to AJ, Dorian, & Doris who truly gave a world-class experience as we got setup.

MìLà
미국
앱 사용 기간 27일
2023년 8월 6일

Elevar is a game-changer for D2C brands on Shopify. As an e-commerce owner, accurate conversion tracking is paramount, and Elevar consistently delivers with an impressive 99% accuracy. The platform's seamless integration with major marketing channels ensures every conversion is tracked and attributed correctly. Their server-side tracking feature, which guarantees near-perfect data accuracy, is a testament to their commitment to excellence in today's digital landscape. I'd like to extend a special thanks to Vishal, the Head of Implementation & Services, for his outstanding support and expertise throughout our journey with Elevar. His dedication and professionalism have been instrumental in optimizing our tracking setup.

Prime HODL
미국
앱 사용 기간 6개월
2023년 8월 4일

This is a pretty good app and I am trying this with Triple whale as well and very happy with how it's performing for my ads attribution.

Unlocked Studio
인도
앱 사용 기간 2일
2023년 5월 25일

Elevar is better than it's ever been. We've used them since 2020, and they are constantly getting better. The data layer they work with provides the best data that you get out of your store.

Best Bottom Diapers
미국
앱 사용 기간 9일
2023년 2월 24일

It's a great app and helps track FB stats but it's extremely complicated for someone who isn't tech savvy. Good thing their support team is great and will guide you through the process. If it wasn't for Mario, I don't think I would be able to get it done.

Fran Denim
미국
앱 사용 기간 대략 2년
2022년 9월 7일

Good app, very helpful for Facebook Ad Tracking, and they have a great support team. Mario is excellent.

Achievement Journals
캐나다
앱 사용 기간 5개월
2022년 7월 18일에 편집됨

Edit: Support reached out to assist me with my issue, and the full version of the app is working well with server-side conversion API, attribution feed, real-time activity & channel accuracy. Very thankful for the assistance and communication with Brad.

FavourDecor
노르웨이
앱 사용 기간 10일
답글 Elevar, LLC개 2022년 7월 13일

Hi Lars -- thank you for the feedback.

You are correct that when your DNS is hosted by Shopify (vs GoDaddy, etc) that Shopify does not allow you to add A or AAAA records that Google Cloud requires when provisioning your own Google Tag Manager server container. Unfortunately we can't "fix" this within Shopify DNS.

Our Elevar Server (Fully Managed) solution is indeed the plan that supports all server-side destinations without the need to configure Google Cloud <> Shopify DNS.

I wish we could get around this issue to support your use case and trust that we work hard to find alternatives with low costs.

Here to help --

Brad

2022년 6월 9일

I downloaded the App 2 years ago and recently got into understanding GTM, GA4, and other tracking tools. They have been great in helping me review the setup and showing me some tricks. Special thanks to ​Mario Mendoza from the support team.

Odun Arts
멕시코
앱 사용 기간 거의 3년
2021년 11월 22일에 편집됨

SOOOO worth the cost and I feel safe having this app because of the blunder we somehow got into without it. Brad and Mario both stepped in to help and I am SO grateful. Also for reference, I am a google tag manager idiot but they fixed it and helped a lot. It's the ideal/best way to track so happy to have it and to stay with them. Thanks guys!

It's Juliet
미국
앱 사용 기간 1일
2021년 3월 4일

My advice - spend the money with Elevar and save a fortune on your ad spend. Simple. IMO this is the very best way to make sure the data you see on your FB and GA is accurate! Ok, so I installed it myself and yes, it took me a day or so of immersion in the world of tagging... to fully understand what was going on (but to be honest, if you're spending upwards of $4k/month on PPC ads you should be doing this anyway...even if you have an agency doing it for you) but Elevar’s guides are easy to follow and super detailed and I soon found myself knowing a whole lot more about how the whole tagging, tracking thing works - this is especially important with the ongoing privacy issues & cookies etc... And as for their customer support - it’s one of the best I’ve experienced in my nearly 10 years of doing ecommerce. Brad & Mario - thankyou!

Peachymama
오스트레일리아
앱 사용 기간 3개월
2021년 2월 2일

The dashboard is user friendly & extensive. Theiream did a phenomenal job implementing the software.

Clad & Cloth
미국
앱 사용 기간 대략 2개월
2021년 1월 6일

I had a few hiccups with the setup, but the Elevar support team was just magnificent!... Specially Mario Mendoza. This is a great and stable app with a great team behind it. Highly recommend.

Cap Shield
캐나다
앱 사용 기간 28일
2020년 12월 9일에 편집됨

This is an updated review. I had some trouble setting up this app and was really frustrated with all the errors received on my Google Ads account. Have been going back and forth with email support and then finally Brad came to the rescue, fixed all the issues, and answered all my questions. Now I am glad that I installed this app. Brad and Mario were very professional in dealing with my queries. Thank You Elevar!

Daiz
오스트레일리아
앱 사용 기간 6일
답글 Elevar, LLC개 2020년 12월 9일

Hi Ishan,

Brad here. Thank you for the feedback and I'm sorry it's taken a bit of back and forth to get you squared away with Google Ads!

I hope we were able to address the main pain points you were having:

1) product ID mismatch (which we found due to lower/upper case difference with merchant center)

2) Comparing conversion value/attribution models between Google Ads and other platforms (like GA)

3) Why we don't set product price as the conversion value for add to carts by default

If there's anything else we can help with please let us know. Thanks for allowing us to get you on track with Google Ads!

2020년 12월 3일

Great Extension, amazing support!
I use this extension for many of our Shopify and it works perfectly!
The only time I had a problem was during the rollout of a new feature; which was quickly sorted out in less than 1 hour writing the support team!
More companies should follow their example!

Dr. August Wolff Partner-Shop für Apotheken
독일
앱 사용 기간 대략 20시간
2020년 12월 1일

So far the app is working perfectly. I´ve worked with them before and I´m really happy with how it works and particularly with the customer service.
They reply very quickly and provide always a solution.
100% recommended

Tufrutofresco
스페인
앱 사용 기간 4개월
2020년 8월 22일

If you're not an expert in Google Tag Manager/Google Ads installation, do not install this app yourself. Ask the people from Elevar to help you / assist you - they will do it without charging you and they will do a much better job than you.
At least this happened in my situation - needed for a Romanian store, with local language and currency. Tried to install it by myself - total disaster. Even asked for a refund and left a bad review - yeah, I know, life sucks sometimes but people from Elevar, especially Mario (thanks a lot!) helped me and after I granted them access to my Google Ads and Tag Manager (and the shop as well) they did it in no time and it seems they did a good job.

Previously, my GTM was firing for purchase around 1k - 10k/day (there's no way I had so many orders daily - I mean, I wish but that's never going to happen in my industry) and now the GTM and Google Ads especially, are showing a correct number for dozens of orders daily. It will take a couple of days for Google to learn (again) the campaign settings and to adapt as needed but at least I know everything it's in place.

So, tl;dr - if you're not an expert, don't try it yourself, buy it and ask nicely the people from Elevar to help you. And let me assure you, they will do it. And they will do it much better than you, they will ask for permission for everything and they deserve 5 stars.

Thanks again and sincerely greetings from Romania guys!
Natalia

Nati Shop
루마니아
앱 사용 기간 5일
2020년 8월 21일에 편집됨

Hey, sometimes it just feels magic. I decided to go for the Google Tag Manager Suit and I have limited skills about the installation. Mario and his team walked by my side the whole way to publish. When you are a bit of a newbie in something it feels really great and safe to have this amazing support. No question is too stupid! Thanks for the amazing support and a great app.

Vincent Moretti
미국
앱 사용 기간 4일
2020년 8월 6일

Had a few issues setting it up - mainly their snippets not working within my theme. However, their support (Mario) was really quick to jump on it and sort it out. Was very impressed by it. Anyone looking for a better way to manage GTM in Shopify should definitely take a look at Elevar.

Aurora
미국
앱 사용 기간 3개월
답글 Elevar, LLC개 2020년 8월 7일

Thank you so much for the kind review :). We're here to help whenever you need us!

2020년 6월 27일

Great company and very nice app. We don't know much about Google Tags or how to use them and although we are doing our best to learn, while we do that, the developers are installing the app appropriately, for us. Hope we know how to use it some day.

UnEarthed® Luxury Candles, by Candleberry
미국
앱 사용 기간 대략 1년
2020년 5월 27일

100% recommened. really helpful support. Mario help me setup from A to Z.
Will buy again on my 2nd and 3rd store.

TrendyGears
베트남
앱 사용 기간 5개월
답글 Elevar, LLC개 2020년 5월 28일

Whoa! Thank you so much for the gracious review and your business, we appreciate it :) . Mario does rock!

2020년 5월 27일

It's definitely a must have. You can't run a business with a poor data quality this app allow you build stong hypothesis based on verified data.

Mention AAA for Mario : great support ! I really appreciated.

fyneproject
프랑스
앱 사용 기간 13일
답글 Elevar, LLC개 2020년 5월 28일

Thank you so much for the review - we 100% agree on data quality :). Thanks again and let us know if we can help in any other way.

2020년 4월 23일

Dans la multitude d applications d utiles à moins utiles, il est difficile de s y retrouver. Cette application est obligatoire, car non seulement il vous fait gagner du temps et de l argent en marketing. Cette application a été conçu pour nous faciliter la vie et est terriblement efficace. Ce n est en aucun cas une des applications superflues qui foisonnent. Le gain en temps et en argent est réel. J ai trop perdu de temps et argents en applications inutiles car j étais peu ou mal renseigné

Boodiscount
프랑스
앱 사용 기간 대략 18시간
2020년 3월 20일

Installed the App two days ago. Important to me was that some elements of the installation are checked by the Elevar team. They reacted fast (within hours) and checked the setup.

The Official Jowissa Watch Shop
스위스
앱 사용 기간 1일
답글 Elevar, LLC개 2020년 4월 19일

Thank you so much for your review - very much appreciated :)! Let us know if we can help with anything else.

Sincerely,

Elevar Team

2020년 3월 5일

This app is a real game changer unbelievable what the guys did. Everyone who´d think of using the Google Tag Manager needs this App. Furthermore, the support is outstanding, by far the best support I´ve ever received from any Shopify App I use. Thanks for the efforts!

heikii®
독일
앱 사용 기간 9개월
답글 Elevar, LLC개 2020년 4월 19일

Wow! What an amazing review - thank you so much! Let us know if we can help with anything else - thank you again.

Sincerely,

Elevar Team

2019년 10월 9일

Very robust tracking solution! All the custom events and datalayer data needed for an ecoomerce can be found here! It's super duper convenient and scalable to track GA, Facebook, Google, Criteo, Emarsys and other marketing channels using Elevar solution. All you need is to write some scripts for some hack here and there to leverage on. Thanks to Brad, He has been a great help.
- Momo Althea

Althea Indonesia
말레이시아
앱 사용 기간 거의 2년
2019년 10월 4일에 편집됨

Edit: temp 3 stars as we try to work out the issue with the Elevar team. Will update on a resolution. It's been a painful process thus far, but I appreciate that the folks from Elevar are working to make it right.

Aria Lattner
미국
앱 사용 기간 8일
답글 Elevar, LLC개 2019년 10월 1일

Hi Chris - I sincerely apologize for the issue you are experiencing - I understand how frustrating inaccurate data tracking can be. I took a look at your support ticket and noticed that we responded in ~ 8 hours to your initial questions regarding product ID mismatch which you mentioned was resolved. Then yesterday you noted that the dataLayer was empty and the code was uninstalling itself every 15 minutes - lets try to fix this! Typically the only way this is going to happen is if there is an automated deployment in place that is overwriting our dataLayer snippets. The way our app works on install is creating 3 snippets and then calling those in your theme.liquid and checkout.liquid { include elevar-head }. From there everything is self-hosted in your theme and our app does not do anything else.

I'm happy to assist in looking at this issue further with you to ensure your remarketing data is being sent to AdWords properly.

I responded to your ticket last night but feel free to email me directly at brad@getelevar.com as well.

Thank you and again I apologize for the issue you are experiencing.

Brad

2019년 9월 25일

Elevar allowed us to dial in our GA and GTM (Google Tag Manager) in with laser precision. Shopify/ReCharge relationship has presented a lot of challenges for us in data and conversion attribution, and after months of struggling with it, we finally found success with Elevar. Would give it 10 stars if I could.

SmoothieBox
미국
앱 사용 기간 대략 1개월
2019년 8월 8일

Amazing App and more amazing customer service! this App resolve all remarketing tag problems within google ads and made my life so easier! any problem that I had brad - the founder replayed immediately with a solution! thank you so much, guys!

SkullArmy
이스라엘
앱 사용 기간 2개월
2019년 7월 30일

Great app, excellent customer service ! Brad is very helpful, always giving great explanations and solutions ! You won't regret !

Lozeau
캐나다
앱 사용 기간 대략 1개월
2019년 7월 29일에 편집됨

UPDATE : Their founder called Brad was very helpful and assisted me with fixing the duplicate tracking issue with my website without any cost at me. Thanks brad :)

Softlens Queen
인도네시아
앱 사용 기간 3일
답글 Elevar, LLC개 2019년 7월 28일

Hello - this is Brad, founder of Elevar. I apologize for your experience so far with the app and will do my best to ensure we get things worked out for you! We strive to respond to all support questions within 24 hours but did not respond to yours until 30 hours after submitting.

I responded to your inquiry yesterday and helped troubleshoot your GTM account and found old AdWords tags from 1 year ago that were still firing on all pageviews.

I look forward to ensuring your AdWords remarketing tags are 100% accurate.

Thank you.

Brad

2019년 7월 3일

Excellent app. Easy to use. You need to have a little technical know how, but the Elevar Team is ready to assist where they can to make it easy. My GTM Data Layer is working and I'm happy. Google Retargeting Here we come. Danielle

The Cape Grocer
미국
앱 사용 기간 14일
2019년 4월 17일

Brilliant App.
Having worked previously with GTM, it's been a rough ride implementing and configuring on websites, but with this plugin combined with the support provided by the Elevar team - This was a joy ride!
The extra data we now collect gives us a solid foundation for strategic planning going forward.

Ishka
오스트레일리아
앱 사용 기간 7개월
2019년 4월 8일에 편집됨

Edit:
Brad was very helpful and assisted me with fixing one issue with my website. He made the necessary changes and explained me all of them in details. The time will tell if everything is ok, but if not, at least I know that behind this app there is a great support ready to help.

InnovatoDesign
콜롬비아
앱 사용 기간 18일
답글 Elevar, LLC개 2019년 4월 5일

Hi - this is Brad (founder) from Elevar and I am sorry. My response to your questions/issues was unsatisfactory which I will make right so we get to the bottom of your issue/questions.

Regarding response time - your last email into our support was during the time period where our service system - Hubspot - had a major system outage which caused days worth of delays in our tickets and updates - https://blog.hubspot.com/customers/a-note-on-the-march-28-outage

While I don't like making public excuses - this is why we did not respond in typical fashion within 24 hours. I honestly did not see it.

The product ID undefined question is one that varies store to store (and many times is a false positive reporting in AdWords) but will happily assist on a screenshare to troubleshoot. My direct email is brad@getelevar.com.

Thanks and I hope you give us a chance to make this right.

2019년 4월 5일

Before purchasing, I was a little sceptical about investing in the app because of the price but because I rotate through products frequently in my store and to easily access and edit Shopify's backend you need an enterprise subscription, I decided this would be a good long term investment and security against errors on my behalf if it worked properly.

After purchasing I ran into a problem where I installed the code incorrectly and therefore emailed Brad & Ann and they were very quick to get back to me. They sent me an article containing common solutions to my problem and after trying them, they didn't work. Brad then took the time and effort to request access to my store and actually went into my backend and fixed the problem himself.

The app imports everything you could possibly need to solve data layer, enhanced eccomerce, Facebook retargeting, and Google retargeting problems into your Google tag manager account and has custom firing optimization to ensure you are getting the most data out of your traffic.

I am thoroughly impressed with the app and even more so with the customer service. I highly recommend this app to anyone looking to stick with their Shopify store long term or anyone who is prone to making mistakes while coding on their backend. This app saved me countless hours of work. The time I saved was worth more than the $99 alone and because its a one time fee, the app will continue to provide value far into the future.

I would honestly give them a 10/5 if I could.

Thanks for all the help guys!

Kevin Faragher
https://ambitiousathleticgoods.com/

Ambitious Athletic Goods
미국
앱 사용 기간 19일
2019년 3월 26일에 편집됨

You rarely encounter a company that helps before going in to commercial details. Brad and his people have a company that does! I had a huge problem for over a year getting my conversions to show in UA as session data got lost between Facebook browser and a psp opening a banking app on mobile devices where Shopify and my PSP could NOT help me. Brad fixed it for us!! Before even asking me if I wanted to be a paying customer. The result: I have send him an e-mail if I could please become one of his customers! I want these guy's on my side to further scale my business!

Ylonn.nl
네덜란드
앱 사용 기간 14일
2018년 11월 30일에 편집됨

This App saved me a lot of work and time. It would take me much longer to implement everything by myself. Brad is super responsive and helped me to setup and test everything properly. I highly recommend this App.

Michael Angels
오스트리아
앱 사용 기간 2일
2018년 10월 12일

Not only does this app work great, but Brad went above and beyond to assist me with getting set up properly. He even asssited with making sure all my tracking was set up properly thru adwords, analytics, and our merchant account. Best service ever for an app.

Highly recommend this one.

American Made Supply Co
미국
앱 사용 기간 대략 1시간
2018년 10월 9일

It is the best, powerful GTM app for Shopify
Support staff has expertise in troubleshooting
MUST-HAVE APP

TopWear
중국
앱 사용 기간 2일