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Great team of professionals for one of the most necessary apps we use. It is very powerful and in certain aspects surpasses our knowledge. Elevar has a team of first-class support professionals. Always willing to help. My sincere thanks to Jonah for his work on our account.
You rarely encounter a company that helps before going in to commercial details. Brad and his people have a company that does! I had a huge problem for over a year getting my conversions to show in UA as session data got lost between Facebook browser and a psp opening a banking app on mobile devices where Shopify and my PSP could NOT help me. Brad fixed it for us!! Before even asking me if I wanted to be a paying customer. The result: I have send him an e-mail if I could please become one of his customers! I want these guy's on my side to further scale my business!
It's definitely a must have. You can't run a business with a poor data quality this app allow you build stong hypothesis based on verified data.
Mention AAA for Mario : great support ! I really appreciated.
Thank you so much for the review - we 100% agree on data quality :). Thanks again and let us know if we can help in any other way.
Installed the App two days ago. Important to me was that some elements of the installation are checked by the Elevar team. They reacted fast (within hours) and checked the setup.
Thank you so much for your review - very much appreciated :)! Let us know if we can help with anything else.
Sincerely,
Elevar Team
Elevar was one of the first apps that we installed when we migrated to Shopify Plus over three years ago. Their server-side tracking setup has significantly improved the performance of our digital ads. They provide great support and are constantly introducing new features and help you keep up with the changing digital landscape.
Nice app. Developers are very helpful and eager to get you going. For a fee they will set you up with all you need. We really needed that because we don't know much about installing, using or executing tag management. We hope this app will help us to understand some things as we learn how to use tags.
Thank you so much for the kind review! Tag management is an ever-changing skill, too. If you need anything please don't hesitate to reach out! Thank you so much again for your business.
I've had a fantastic experience with Elevar's Server Side tracking. The support team, especially Mario and Robin, have been outstanding. They've not only provided exceptional assistance with my site's tracking and script loading but have also gone above and beyond in their service. Their approach is not just to solve problems, but also to educate, empowering me to make my own adjustments if necessary. I'm thoroughly impressed and satisfied with the level of service and support they've offered and would definitely recommend to anyone looking to upgrade their tracking to best in class.
Adding Elevar has made our data easier to understand.
Mario just did an amazing work helping us, and the Elevar team and app is a super valuable asset. They are on your side to make sure everything is tracked properly, and the price is more than fair. Thanks Mario & Elevar team!
Brad is the ultimate in customer support. I had some issues with my Adwords and Analytics accounts that I needed to clarify, and he QA'd everything I needed help with. I often work on ads and related issues in the evenings, and Brad would respond to questions immediately at all hours of the night (not something I ever expect from a company). Incredible service. The one time fee is the icing on the cake. My only initial hesitation with purchasing was that a one time fee often means no support (what's in it for them?). Not this time. And most importantly of all: my remarketing campaigns are actually working.