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I leave 5 stars only because there is an Elevar Lead Specialist called Mario. He is an amazing person and basically, he solved everything for you!!! Do not panic if you do not have any technicians. This guy can help you set up everything. I love what we have right now.Thank you Elevar, Thank you Mario!
Amazing App and more amazing customer service! this App resolve all remarketing tag problems within google ads and made my life so easier! any problem that I had brad - the founder replayed immediately with a solution! thank you so much, guys!
Edit: Support reached out to assist me with my issue, and the full version of the app is working well with server-side conversion API, attribution feed, real-time activity & channel accuracy. Very thankful for the assistance and communication with Brad.
Hi Lars -- thank you for the feedback.
You are correct that when your DNS is hosted by Shopify (vs GoDaddy, etc) that Shopify does not allow you to add A or AAAA records that Google Cloud requires when provisioning your own Google Tag Manager server container. Unfortunately we can't "fix" this within Shopify DNS.
Our Elevar Server (Fully Managed) solution is indeed the plan that supports all server-side destinations without the need to configure Google Cloud <> Shopify DNS.
I wish we could get around this issue to support your use case and trust that we work hard to find alternatives with low costs.
Here to help --
Brad
Before purchasing, I was a little sceptical about investing in the app because of the price but because I rotate through products frequently in my store and to easily access and edit Shopify's backend you need an enterprise subscription, I decided this would be a good long term investment and security against errors on my behalf if it worked properly.
After purchasing I ran into a problem where I installed the code incorrectly and therefore emailed Brad & Ann and they were very quick to get back to me. They sent me an article containing common solutions to my problem and after trying them, they didn't work. Brad then took the time and effort to request access to my store and actually went into my backend and fixed the problem himself.
The app imports everything you could possibly need to solve data layer, enhanced eccomerce, Facebook retargeting, and Google retargeting problems into your Google tag manager account and has custom firing optimization to ensure you are getting the most data out of your traffic.
I am thoroughly impressed with the app and even more so with the customer service. I highly recommend this app to anyone looking to stick with their Shopify store long term or anyone who is prone to making mistakes while coding on their backend. This app saved me countless hours of work. The time I saved was worth more than the $99 alone and because its a one time fee, the app will continue to provide value far into the future.
I would honestly give them a 10/5 if I could.
Thanks for all the help guys!
Kevin Faragher
https://ambitiousathleticgoods.com/
UPDATE : Their founder called Brad was very helpful and assisted me with fixing the duplicate tracking issue with my website without any cost at me. Thanks brad :)
Hello - this is Brad, founder of Elevar. I apologize for your experience so far with the app and will do my best to ensure we get things worked out for you! We strive to respond to all support questions within 24 hours but did not respond to yours until 30 hours after submitting.
I responded to your inquiry yesterday and helped troubleshoot your GTM account and found old AdWords tags from 1 year ago that were still firing on all pageviews.
I look forward to ensuring your AdWords remarketing tags are 100% accurate.
Thank you.
Brad
Dans la multitude d applications d utiles à moins utiles, il est difficile de s y retrouver. Cette application est obligatoire, car non seulement il vous fait gagner du temps et de l argent en marketing. Cette application a été conçu pour nous faciliter la vie et est terriblement efficace. Ce n est en aucun cas une des applications superflues qui foisonnent. Le gain en temps et en argent est réel. J ai trop perdu de temps et argents en applications inutiles car j étais peu ou mal renseigné
Great service - Elevar always makes sure that GTM (and any customizations) are implemented properly.
100% recommened. really helpful support. Mario help me setup from A to Z.
Will buy again on my 2nd and 3rd store.
Whoa! Thank you so much for the gracious review and your business, we appreciate it :) . Mario does rock!
SOOOO worth the cost and I feel safe having this app because of the blunder we somehow got into without it. Brad and Mario both stepped in to help and I am SO grateful. Also for reference, I am a google tag manager idiot but they fixed it and helped a lot. It's the ideal/best way to track so happy to have it and to stay with them. Thanks guys!
My advice - spend the money with Elevar and save a fortune on your ad spend. Simple. IMO this is the very best way to make sure the data you see on your FB and GA is accurate! Ok, so I installed it myself and yes, it took me a day or so of immersion in the world of tagging... to fully understand what was going on (but to be honest, if you're spending upwards of $4k/month on PPC ads you should be doing this anyway...even if you have an agency doing it for you) but Elevar’s guides are easy to follow and super detailed and I soon found myself knowing a whole lot more about how the whole tagging, tracking thing works - this is especially important with the ongoing privacy issues & cookies etc... And as for their customer support - it’s one of the best I’ve experienced in my nearly 10 years of doing ecommerce. Brad & Mario - thankyou!