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It's a great app and helps track FB stats but it's extremely complicated for someone who isn't tech savvy. Good thing their support team is great and will guide you through the process. If it wasn't for Mario, I don't think I would be able to get it done.
This app is a real game changer unbelievable what the guys did. Everyone who´d think of using the Google Tag Manager needs this App. Furthermore, the support is outstanding, by far the best support I´ve ever received from any Shopify App I use. Thanks for the efforts!
Wow! What an amazing review - thank you so much! Let us know if we can help with anything else - thank you again.
Sincerely,
Elevar Team
Very robust tracking solution! All the custom events and datalayer data needed for an ecoomerce can be found here! It's super duper convenient and scalable to track GA, Facebook, Google, Criteo, Emarsys and other marketing channels using Elevar solution. All you need is to write some scripts for some hack here and there to leverage on. Thanks to Brad, He has been a great help.
- Momo Althea
As an e-commerce brand, we are thrilled to write this review for Elevar's server side tracking service. Since we started using their service, we have seen a significant improvement in our Facebook marketing efforts, all thanks to the excellent guidance provided by Mario Mendoza and the entire Elevar team.
From day one, Mario has been an absolute superstar, guiding us through every step of the implementation and optimization process. His dedication, in-depth knowledge, and hands-on approach have been instrumental in the success of our server side tracking setup. Mario's consistent support has made a world of difference in our ability to navigate the complexities of the platform and achieve our desired outcomes.
Elevar's server side tracking service has not only improved the accuracy of our data tracking but has also enhanced our decision-making capabilities. We have seen a remarkable increase in our ROAS on Facebook, which has ultimately led to better campaign performance and increased revenue for our business.
His unparalleled guidance made the implementation and optimization process a breeze, resulting in a tremendous improvement in our Facebook marketing efforts.
Mario's in-depth knowledge and dedication have been vital to our success. His unwavering support turned a complex process into a seamless experience, ultimately leading to a significant increase in our ROAS on Facebook.
In conclusion, if you're considering server side tracking, choose Elevar and ask for Mario Mendoza. His expertise is invaluable, and the results are truly impressive.
Good app, tracks all my orders, had some probs in the beginning but they helped me out. A realy must have app
Still getting used to Elevar. BUT, Amanda from Customer Success was incredible. She was quick and responsive and even followed up when I dropped the ball during install. People like Amanda make for a great experience and speak to the reliability of the brand. Otherwise, I've heard great things about Elevar from other store owners. Would definitely reccomend.
Excellent product and first-rate technical support, especially from Mario. Highly recommended to anyone who needs to ensure their conversion and tracking is done right.
Great Extension, amazing support!
I use this extension for many of our Shopify and it works perfectly!
The only time I had a problem was during the rollout of a new feature; which was quickly sorted out in less than 1 hour writing the support team!
More companies should follow their example!
Brilliant App.
Having worked previously with GTM, it's been a rough ride implementing and configuring on websites, but with this plugin combined with the support provided by the Elevar team - This was a joy ride!
The extra data we now collect gives us a solid foundation for strategic planning going forward.
We have been cooperating with Elevar for two years and for a very long time it was a very good cooperation. Unfortunately, the last period of time was worse - the opinion has also been changed. However, I believe that this is a 5-star company and it deserves a good word. Thanks to Brad's help, most of the problems were solved. It's good to know that despite difficult situations, Elevar is a very good partner to work with. You can say that for good and for bad :)
Hi Tom - this is Brad, the Founder of Elevar. Thank you for taking the time to update your review from 5 star to 1 star and share your feedback on where we need to improve in the upgrade process when going from data layer tracking/GTM server-side to the Elevar Server-Side tracking.
After we've reviewed and discussed all concerns over the upgrade, the main tracking issue boiled down to the Product Name dimension in GA4. The product name is being translated (via another 3rd party app) on product views, but is not translated on add to cart (or purchase) events. As of now this is not something Elevar has a fix for. However when viewing reports in GA4, the product funnel data is accurate using the Product ID and GA4 contains 100% of conversions.
We also discussed concern over Google Ads tracking during the migration -- nothing was impacted here with Remarketing tags or Primary Conversion event since this was all still running via GTM Web container only.
I look forward to continuing to support you as a valued customer in the future.