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Sourabh is patient and amazing. We transferred our store to hydrogen and lost some of our tracking data. He totally fixed this problem and even made the tracking better than it was.
Really good app but you need maybe expert to install it. First it doesnt work well on our end. We used Hyros in the past.
Now after installation from the Expert Team it works better then Hyros for Ecommerce. Totally recommended.
Hyros to expensiv. Elevar Cheaper and really good.
Special Thanks also to Sourabh Sharma!
Support is non existent. I asked same question 3 times, and got emails with articles not answering my question but rather suggesting I pay them $1000 for integration, seams like a crazy amount to invest in an app right off the bet, when you are not sure if you are going to continue to use it or not!! Should've not bother downloading it at all after the sales person didn't reply to 5 emails.
Elevar has really changed the data/tracking game for us. I would highly recommend you pay for the white glove service, especially if you have a large tech stack/aren't very technical. The service we receive, especially from Sourabh Sharma is spectacular. Elevar is absolutely necessary for the future of ecommerce and I would 100% recommend their services to everyone.
I've had a fantastic experience with Elevar's Server Side tracking. The support team, especially Mario and Robin, have been outstanding. They've not only provided exceptional assistance with my site's tracking and script loading but have also gone above and beyond in their service. Their approach is not just to solve problems, but also to educate, empowering me to make my own adjustments if necessary. I'm thoroughly impressed and satisfied with the level of service and support they've offered and would definitely recommend to anyone looking to upgrade their tracking to best in class.
Great team of professionals for one of the most necessary apps we use. It is very powerful and in certain aspects surpasses our knowledge. Elevar has a team of first-class support professionals. Always willing to help. My sincere thanks to Jonah for his work on our account.
Elevar is amazing -- it completely fixed our attribution issues and we're now operating with 100% accuracy in our GA4. Katie was a huge, huge help in getting us set up and she went out of her way to fine-tune our event tracking to ensure that we were exactly where we needed to be.
Can't recommend this app enough - it's really rare to have both an effective software AND an incredible, responsive technical team for support questions. Truly a first-class experience for our company.
Adding Elevar has made our data easier to understand.
We are using Elevar 1 month now and see 100% accuracy in our data to GA4 and META. And the support we needed was quick and very helpfull.
This is a great app and the service is top notch. I worked with Vishal on our expert implementation and he went above and beyond to make sure all of our platforms were connected properly and the tracking was accurate. He also helped with the Events Builder which is another great function of the app. Well worth it to get your tags set up in GTM and server-side.