Elevar Conversion Tracking , 124 reviews

Great team of professionals for one of the most necessary apps we use. It is very powerful and in certain aspects surpasses our knowledge. Elevar has a team of first-class support professionals. Always willing to help. My sincere thanks to Jonah for his work on our account.

Excellent customer support. I had some issues initially with the setup and Mario on support was super helpful, clearly knew the technical details of the product and was able to investigate my issues and solve them quickly and smoothly. The server-side events and ability to add Klaviyo events that Klaviyo itself misses is a great plus.

Be aware the app requires technical knowledge of Google Tag Manager, so don't expect to just be ticking a box to turn on tracking. If you are technically minded and want that balance of powerful control without having to spend all the time writing your own bespoke solution, this is for you!

This is a great app and the service is top notch. I worked with Vishal on our expert implementation and he went above and beyond to make sure all of our platforms were connected properly and the tracking was accurate. He also helped with the Events Builder which is another great function of the app. Well worth it to get your tags set up in GTM and server-side.

Outstanding customer service, thank you Elevar for your assistance

Adding Elevar has made our data easier to understand.

I've had a fantastic experience with Elevar's Server Side tracking. The support team, especially Mario and Robin, have been outstanding. They've not only provided exceptional assistance with my site's tracking and script loading but have also gone above and beyond in their service. Their approach is not just to solve problems, but also to educate, empowering me to make my own adjustments if necessary. I'm thoroughly impressed and satisfied with the level of service and support they've offered and would definitely recommend to anyone looking to upgrade their tracking to best in class.

Must have für einen erfolgreichen Store!

To be fair, I am not a developer, nor an engineer. The reviews of the app are good, and the need for good tracking is real.

So far I am only trying to perform the set-up of the app, and it is complex and time-consuming. I fear that the probability of breaking the current tracking is higher (e.g. it is recommended to remove current tracking code to avoid double tracking), than implementing the app adequately without the need to pay the 1000$ implementation fee.
The app provides tutorial videos, which help but are not sufficient.

Elevar is a wonderful partner to have; they truly do everything they can to support their clients and stay on top of/ahead of all the tracking changes in the industry, especially as it relates to Shopify. Their app is just as amazing - it aims to make tracking as easy as possible, allows us to customize our setup, and preview our events in real-time. This app has been a game changer when it comes to improving our tracking!

Customer service was prompt in responding, but the set up, difficulty, lack of assistance, unappealing dashboard and somewhat misleading app sales page makes this all a waste of time. Might want to bring the technical side of it down a notch and actually offer something above and beyond what is free with GA4. Not worth it.