Elevar Conversion Tracking , 124 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective server-side and data layer tracking, which provides accurate data for better business decisions. Its user-friendly interface and customization options are also appreciated. The app integrates well with major marketing channels for precise conversion tracking. The support team is praised for their exceptional service and responsiveness, often going above and beyond to assist merchants. It's considered a game-changer for D2C brands, simplifying data understanding and enhancing digital ad performance.
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Elevar is a powerful app, but it seems too complicated for most non-tech users. Fortunately, their customer service is amazing, dedicated, and helpful!
Highly recommend it for every online business! Special thanks to Mario who helped me a lot when I got trouble with the app and things related
Hey, sometimes it just feels magic. I decided to go for the Google Tag Manager Suit and I have limited skills about the installation. Mario and his team walked by my side the whole way to publish. When you are a bit of a newbie in something it feels really great and safe to have this amazing support. No question is too stupid! Thanks for the amazing support and a great app.
Edit:
Brad was very helpful and assisted me with fixing one issue with my website. He made the necessary changes and explained me all of them in details. The time will tell if everything is ok, but if not, at least I know that behind this app there is a great support ready to help.
Hi - this is Brad (founder) from Elevar and I am sorry. My response to your questions/issues was unsatisfactory which I will make right so we get to the bottom of your issue/questions.
Regarding response time - your last email into our support was during the time period where our service system - Hubspot - had a major system outage which caused days worth of delays in our tickets and updates - https://blog.hubspot.com/customers/a-note-on-the-march-28-outage
While I don't like making public excuses - this is why we did not respond in typical fashion within 24 hours. I honestly did not see it.
The product ID undefined question is one that varies store to store (and many times is a false positive reporting in AdWords) but will happily assist on a screenshare to troubleshoot. My direct email is brad@getelevar.com.
Thanks and I hope you give us a chance to make this right.
Elevar is great and fairly easy to use. Support agents are great and detailed, as well! Elevar offers many pre-made tags and templates for the ease of use.
Helpful support, replies fast to all questions. Used the app to set up Google analytics and facebook server-side integration.
If you're not an expert in Google Tag Manager/Google Ads installation, do not install this app yourself. Ask the people from Elevar to help you / assist you - they will do it without charging you and they will do a much better job than you.
At least this happened in my situation - needed for a Romanian store, with local language and currency. Tried to install it by myself - total disaster. Even asked for a refund and left a bad review - yeah, I know, life sucks sometimes but people from Elevar, especially Mario (thanks a lot!) helped me and after I granted them access to my Google Ads and Tag Manager (and the shop as well) they did it in no time and it seems they did a good job.
Previously, my GTM was firing for purchase around 1k - 10k/day (there's no way I had so many orders daily - I mean, I wish but that's never going to happen in my industry) and now the GTM and Google Ads especially, are showing a correct number for dozens of orders daily. It will take a couple of days for Google to learn (again) the campaign settings and to adapt as needed but at least I know everything it's in place.
So, tl;dr - if you're not an expert, don't try it yourself, buy it and ask nicely the people from Elevar to help you. And let me assure you, they will do it. And they will do it much better than you, they will ask for permission for everything and they deserve 5 stars.
Thanks again and sincerely greetings from Romania guys!
Natalia
So far the app is working perfectly. I´ve worked with them before and I´m really happy with how it works and particularly with the customer service.
They reply very quickly and provide always a solution.
100% recommended
Can't speak too highly about the customer service from Brad who has been incredibly helpful sorting our Google Analytics and getting us started with tagging
Good app, very helpful for Facebook Ad Tracking, and they have a great support team. Mario is excellent.
Very good app, very good customer support, i love it. Thank You for your help.
www.gabonijewelers.com