Guide Shipping Protection

Guide Shipping Protection

Anmeldelser (101)

Samlet bedømmelse
4,6
Antal pr. bedømmelsesniveau
  • 85 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 9 % af bedømmelserne er på 1 stjerner
9. juni 2021

This app hasn’t given me any problems . It is nice to just have that extra protection even for the customers.

SimplyCo. LLC
USA
3 måneder bruger appen
17. december 2021

I love how easy this app is for the customer to use, and the number of headaches that are avoided by their automated service and support.

Fuller-RainBow
Canada
3 måneder bruger appen
Redigeret 12. juli 2021

I use this app to help protect my business and I love it!!!!!!!! 10/10 Recommend. Super helpful to not have to worry about replacing shipments ect!

Shop KCustoms
USA
3 måneder bruger appen
19. april 2022

This app ease of mind for our customers and helps us pass on some additional cost. Very straight forward and fairly easy to setup. They have made some updates recently that have made it easier during workflow.

HDM (bigdogpartskingpin.com)
USA
3 måneder bruger appen
11. oktober 2021

I recently needed to utilize GUIDE after having it enabled since I opened my website. I am quite impressed with the service. I was hesitant it was too good to be true. Not only did they get back to my customer within 48 hours, the reimbursement was issue immediately. The representative was also pleasant. Overall, I'm happy to offer it. My customers utilize it almost every order.

The Wild Flower
USA
3 måneder bruger appen
Redigeret 17. februar 2021

02/17/2021 Update: They got back to me and answered my questions. App in great and I appreciate getting back to me. They said they were slammed with the Holidays/COVID and they didn’t have a big team. I understand but would say they should work on that a little. But overall The app is good, very easy and user friendly. 01/03/2021 Okay app, Great potential. Horrible customer service. Emailed them once they got back to me, Awesome! Emailed them back the same day (in less than a hour) to ask a couple more questions... nothing. Emailed them again the next day to see if they received my message... Nothing.. So I gave it almost 3 weeks to try one more time... Nothing. This app has potential but I still have questions and I feel bad to leave a bad review but I would like to continue using this app.

Honey Beauty
USA
2 måneder bruger appen
12. juli 2021

I recently installed this app & thus far, I have no complaints. It is easy to use, it was an easy install & it offers me the satisfaction to effectively operate my business with one less thing to worry about on behalf of packages. It also gives customers the satisfaction that their packages are being handled with care.

Sátin Marché
USA
2 måneder bruger appen
13. oktober 2021

Great product. Allows us to save revenue and saves of time rather than having to file a claim with carriers.

Fashion Fabrics LLC
USA
Cirka 2 måneder bruger appen
3. oktober 2023

Guide is a fabulous app. I've installed it on any store that I've launched, and just installed it on my newest store! Guide has a fabulous interface and is soooo simple to use compared to filing claims with USPS. This allows us to offer our customers a higher level of service and control over how much they want to protect their packages. Any time i've needed help with setup/general support, they have been so quick to help. I recommend them 100 times over!

My Store
USA
Cirka 2 måneder bruger appen
4. august 2023

I recommend this app because it with any issues that may arise when you are shipping products. I recommend it for all businesses.

Octavia Essynce Creations
USA
Cirka 2 måneder bruger appen