Guide Shipping Protection
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Poor customer service. Constantly charging my customers double or triple. Cannot get the refunds. DO NOT RECOMMEND.
Hi Beautifully Unique Leggings,
Thank you for your feedback. We are sorry to hear that you're having this issue. If the cart total is over $100 USD the rate of insurance does increase but should only be added one time to their cart. We have sent over an email to get more information from you about what is happening. We look forward to hearing from you and resolving any issues you may be experiencing.
Thanks,
Guide Support
This is a great way to make sure customers packages are protected.
Great app! It makes my customer's shopping experience a lot smoother. Customers use this option and I have no issue with charge backs or refunds. Thank you!
I absolutely love this app because my customers trust me more because I am offering them away to protect their orders in case something happens that’s not their fault. The fees are also relatively cheap and it also helps the customer to feel more comfortable when adding the service to the order I absolutely love this app
Very easy to install! I love having this option, it protects me and the customer. This is great especially for the holidays. if anything gets lost, I know my customers have the option of having their items replaced at no extra cost on both ends.
Guide Shipping Insurance has been a game-changer for my business. It's not just about avoiding package headaches; it's about revenue protection. With one simple click at checkout, my customers can safeguard their purchases. If anything goes wrong—loss, damage, or theft—Guide has it covered, ensuring a smooth repurchase process directly from my site. 5 stars!
From the demo down to set up. Everything went smooth. Our customers are all glad for the swift response whenever they have to file a claim. Thank you so much Guide Team! Highly recommended!
I got this app to help protect my shop from shipping issues and I have been very pleased with it! I highly recommend this app to help secure your store from list mail, stolen mail, and mail fraud.
We have been using Guide Shipping protection since more then a year and outstanding result we have got so far. Outstanding support and quick resolution. We are working stress free by using this app. Highly recommended.
This app has truly transformed the way we handle shipping and customer satisfaction. The seamless integration into our Shopify store was impressive, and the user-friendly interface made it incredibly easy to set up and customize the shipping protection options.
What we love most is how Guide Shipping Protection has significantly minimized customer concerns about lost or damaged shipments. The added layer of security and peace of mind for my shoppers is priceless