評論 (44)

整體評分
4.7
各級評分數量
  • 82% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 9% 的評分為 1 顆星
2024年7月10日

unfortunately we were really disappointed with the set up process and lack of support. We were unable to add the widget to our cart, despite following all instructions. when we reached out for support we didn't get a reply.

Knitwit The Label
澳洲
使用應用程式 27天
編輯時間:2022年10月2日

Poor customer service. Constantly charging my customers double or triple. Cannot get the refunds. DO NOT RECOMMEND.

Beautifully Unique Leggings
美國
使用應用程式 1年多
Guide Inc 已回覆 2021年6月11日

Hi Beautifully Unique Leggings,

Thank you for your feedback. We are sorry to hear that you're having this issue. If the cart total is over $100 USD the rate of insurance does increase but should only be added one time to their cart. We have sent over an email to get more information from you about what is happening. We look forward to hearing from you and resolving any issues you may be experiencing.

Thanks,

Guide Support

2021年10月25日

The customer service responses have been terribly slow. We agreed to a revenue split, and then Guide never paid us. When we try to ask where our money is we are ignored.

France & Son
美國
使用應用程式 8個月
編輯時間:2022年1月20日

This is a total disaster. support is terrible. cannot process claims. total scam as far as I am concerned.

Bytox Hangover Patch
美國
使用應用程式 3個月