Guide Shipping Protection
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Destaques
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
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Dá para usar direto no admin da Shopify
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Compatível com os temas mais recentes
Sobre o app
Lançado
14 de outubro de 2020
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Categorias
Devoluções e trocas , Garantias e seguroFunciona com
Checkout, ReBuy, shipping insurance, shipping protection, TapCart, Amazon, TikTok ShopEliminate the risk of lost, damaged, or stolen packages with Guide Shipping Protection
Shipping Protection with Instant Resolutions The purpose of 'Guide Shipping Protection' is to alleviate the strain from Lost/Damaged/Stolen packages, and replace it with added revenue. Use Guide and give your customers the chance to protect their packages at checkout in one simple click. With Guide Shipping Protection you will do more than just avoid the headaches associated with replacing packages. If an item is lost, damaged, or stolen we'll replace it with a repurchase directly from your site
- Supports Checkout Extensibility - a smooth experience with our new Checkout App
- Premium Insurance - Order Protection from damage, theft, chargeback & more!
- Hyper-Focused on Customer Experience - Turn shipping issues into loyalty.
- Adds New Revenue - full MSRP replacements with Guide's approve-all-claims model
- Installs/Uninstalls safely - tested and optimized for speed and order conversion
Contém texto sem tradução
Preços
Grátis para instalar
This app is free to merchants, only collects the funds charged to customers for shipping protection
Grátis para instalar
This app is free to merchants, only collects the funds charged to customers for shipping protection
Contém texto sem tradução
Todas as cobranças são faturadas em USD. Ver todas as opções de preço
98 avaliações
If you’re on the fence about which shipping insurance app to choose, let me help you decide—go with Guide! Spencer, our Account Rep, has made everything from installation to daily operations smooth and stress-free. His quick replies and proactive support have made all the difference. Not to mention, Guide offers some of the best rates and terms we’ve seen in the market. Truly a superior choice for Shopify users.
I highly recommend Guide. There setup is much easier than other insurance companies. There prices are also very reasonable which has made most of our customers choose to buy the shipping protection. The integration in our site looks very professional and makes it easy for the customer to purchase.
I switched to Guide Shipping Protection after competitor rates increased. So far, the experience has been great. Customer service is quick, with questions answered promptly within 24 hours. Onboarding was also a breeze and took just a few minutes.
After submitting a claim or reaching out via email, customers received updates within 24 hours with actual solutions. With Guide's competitive rates, customers are more inclined to opt for shipping protection with their orders which greatly helpful as a seller.
Guide is a complete disappointment. I strongly advise against using this app for any merchant needs. They're unresponsive to emails, failing to reply even when promised payouts of over 7,000 USD are ignored. To date these funds have not been paid despite an agreement they are owed to us. Communication remains abysmal. They've openly admitted financial difficulty, signalling trouble. With an email chain confirming our ordeal, it's clear Guide can't be trusted. Proceed with extreme caution.
Easy installation and plenty of options to help your customers. puts it on the cart page and gives the customer the option to opt in or not
Sobre o app
Lançado
14 de outubro de 2020
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Categorias
Devoluções e trocas , Garantias e seguroFunciona com
Checkout, ReBuy, shipping insurance, shipping protection, TapCart, Amazon, TikTok ShopDesenvolvido por Guide Inc
Sobre Guide Inc
Avaliação média: 4,6
Constrói apps para a App Store da Shopify há 3 anos
4525 S. Wasatch Blvd., Salt Lake City, UT, 84124, US
Atendimento
Envie uma mensagemhello@guideprotection.com
Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).