Offer INSTANT shipping protection. Get FREE added revenue directly from Guide replacement orders.
Shipping Protection with Instant Resolutions The purpose of 'Guide Shipping Protection' is to alleviate the strain from Lost/Damaged/Stolen packages, and replace it with added revenue. Use Guide and give your customers the chance to protect their packages at checkout in one simple click. With Guide Shipping Protection you will do more than just avoid the headaches associated with replacing packages. If an item is lost, damaged, or stolen we'll replace it with a repurchase directly from your site
Up to 50% increase in purchase intent.
Our clean and simple design fits seamlessly on any site.
100% Free for merchants, plus added revenue with Guide replacement orders.
Instant issue resolutions with 96% customer satisfaction.
Really solid app for merchants and customers. The extra layer of protection for both store and customers has been really nice.
Have really liked using Guide so far, it was really quick and easy to get started. It adds another layer of comfort for us knowing that packages with issues are taken care of. Would for sure recommend Guide!
i downloaded the app, they were quick to help get it online but since have been radio silent to my requests.
Not sure if my customers are receiving the delayed responses to inquiries or not. Want to leave 5 stars but waiting almost a week after emailing support without response.