Customer service | Sourcing and selling products
Gumstack

Gumstack

by Gumstack Inc

Live video shopping from your store

5.0 of 5 stars(3 reviews)
Free plan available. 30-day free trial. Additional charges may apply.

Video Shopping from your store

Live 1-1 video/audio shopping for your store visitors. Allow customers to video call you directly from your store.

Increase conversions

Answer your customer queries, or show them what makes your products special. Video calls have the highest conversion rate over any channel.

Reduce Returns

Reduce unnecessary returns by allowing customers to inspect the product over a call and have their concerns addressed before they purchase.

About Gumstack

Live video shopping directly from your store

Bring live video shopping to your store with Gumstack. Allow customers to call you directly from your online store, and get them to video shop with the help of your agents. Increase sales, reduce returns and improve your brand using Gumstack.

1-to-1 video/audio calls with your customers

No downloads required, your shoppers can call you directly from their browser on any device, while they are still shopping on your store.

Capture leads when you're not around

Schedule callback even when you're not around. Allow customers to request a callback and close leads by calling them at their convenient time.

Allow website visitors to shop at your physical store.

Bring shoppers virtually into your physical stores. Allow customers to shop from your physical store while they are on your online store.

Increase Conversions, Reduce Returns

Talk to your shoppers face-to-face and explain what makes your products special. Allow your shoppers to inspect products virtually, or answer their queries to increase conversions and reduce returns.

Build trust

Stand out by assisting your shoppers personally using video calls. Be authentic with face-to-face interactions. Stand out from the impersonal experience they are used to on large e-commerce platforms.

Scale Video Shopping

Add sales agents to Gumstack and allow them to assist more shoppers with their purchase. Route calls to agents, and make shopping personal again!

Ready to bring video shopping to your store? Get Started today!

Integrates with

  • HubSpot,
  • Salesforce

Media gallery

  • Video shopping right from your store
  • Customer shopping over a video call
  • Schedule calls when you're not around
  • Gumstack on a mobile device

Support

Pricing 30-day free trial

See all pricing options

FREE

Free

  • Max 1 agent.
  • 30 FREE calls every month.
  • Calls limited to a maximum of 10 minutes.

Basic

$29/month

or $24.92/month billed at $299 once per year

$29 for every additional agent.

  • No time limits on calls.
  • Unlimited number of calls.

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    100% of ratings are 5 stars
    (3)
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)
View all 3 reviews

Most recent reviews

Koskii

Rating
5 of 5 stars
Last edited
September 19, 2021

It has been an amazing journey working with Gumstack. The app is exactly what we were looking for and has helped us add another sales channel very quickly giving our customers a discovery platform to explore high asp products . The team has been very agile with support.

Durfi Retail Pvt. Ltd.

Rating
5 of 5 stars
Last edited
September 13, 2021

We as a brand sells Mattresses & Accessories most Indian customers prefer to visit nearby stores, touch and feel the product before they buy, we as an online company don't have any stores, found this great video commerce app. We are using the Gumstack App last 30-40 days to showcase and provide a better experience to our online customers our Mattresses & Accessories, the tool is helping us to sell our products vividly, it's providing an authentic experience to the customers in real-time. Every call and interaction ending with a great customers experience, easy to show our live product in real-time, voice and video is stable and clear. The tool integration is very simple, the Gumstack team is supportive and addressing all the tech snags in real-time.

Flatheads

Rating
5 of 5 stars
Posted
September 7, 2021

Live video shopping is a differentiating feature for us as a D2C brand. Using Gumstack, our customer support team has been able to work as an effective sales team. We engage with our audience and showcase the USP of our shoes, leading to quality customer conversions and a great overall experience. Definitely recommend Gumstack to all D2C brands keen on talking to their customers live!

View all reviews