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Hafback is a free Returns Management tool that instantly lists and sells your in-process returns.
Eliminate returns with the first and only returns management software paired directly to a returns recommerce marketplace. The return starts with your own branded returns portal. When a return is initiated, qualified returns instantly show up for sale on the Hafback marketplace. Once purchased, we facilitate shipping between the original returner and the marketplace buyer. Retailers save on returns. Consumers get a discount. The world gets cleaner air, and less trash in the landfills.
- Self-serve customer returns portal
- Seamless integration to the Hafback Returns Recommerce marketplace
- Returns data and analytics
- Process automation including approvals and shipping label generation
- Dashboard for instant visibility into your customer returns data
We could not recommend this app more! Using this app has saved us so much time (and resources) and more importantly has been a great user experience for our customers. The success of this brand is definitely a function of the extremely accessible and hardworking team. Brian and Luch have worked with us closely to customize and have been very available and helpful through the process of integration and promptly answered our questions along the way. We love that their mission to promote sustainable fashion aligns with our goal to be more mindful and sustainable. We have already seen some sales on the Hafback marketplace and are excited to grow our partnership with them!
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