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Once you install the app, there will be problems when customers are shopping on the site. They cannot click the "Add to cart button", ect. Even if the support team responds fast, they cannot totally fix the problem. I like the style of the design but it is not performing well at all. And i am wondering why they develop this not performing well app and give you the so-called efficient and considerate support instead of developing a well performed app in the first place.
Hi There,
Since all animations are based on Javascript. Most of all other Shopify apps (store front apps) are based on javascript libraries, there may be a case where we get conflict between multiple libraries (as Shopify does not restrict any developer to use any specific libraries).
We have already reported such issues due to conflict between other apps or theme javascript files and that's how we have shown warning to all app users to check it once after installation of application.
As you mentioned, we are also available for support to assist and resolve this issue. There is no other alternative for us to support it for conflict resolution as we can't make it working with all libraries.
I hope this makes sense :)
Looking forward for your review update with 5stars for App & our support.
This app not performing well...once you download homepage cannot click any button. very annoying...
Unbelievable and 1 star is too much!
App looks nice on the web, walking skeleton is perfect for Halloween day too but BUT the add to cart button stops working ass soon as you install this app!!! I lost a lot of income during the few days this app was running! Customers were not able to purchase during the best sale. Shame. I usually do not leave reviews but this is an exception. Not cool! If you can't develop support something that works please do not create apps at all. Thanks. Recommend to avoid!
(Shopify was not allowing "Review Reply" during 2018 so I am answering it Today)
Hi There,
Since all animations are based on Javascript. Most of all other Shopify apps (store front apps) are based on javascript libraries, there may be a case where we get conflict between multiple libraries (as Shopify does not restrict any developer to use any specific libraries).
We have already reported such issues due to conflict between other apps or theme javascript files and that's how we have shown warning to all app users to check it once after installation of application.
As you mentioned, we are also available for support to assist and resolve this issue. There is no other alternative for us to support it for conflict resolution as we can't make it working with all libraries.
I hope this makes sense :)
After downloading this app we received many messages from customers to say that they could not add the correct size product to basket. They would select the size bit the smallest size was added. As soon as we removed the app it was back working fine.
All installation instructions were followed and the app worked but there is a clear problem with it.
Thank you all for your appli verry good free i get by shopify a best market we are very satisfaction
Great App !! Absolutely amazing and most of all giving completely different vibe to your website