The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Blackbird Kids Clothing
After downloading this app we received many messages from customers to say that they could not add the correct size product to basket. They would select the size bit the smallest size was added. As soon as we removed the app it was back working fine.
All installation instructions were followed and the app worked but there is a clear problem with it.
Learn at Dream Artsy
Unbelievable and 1 star is too much!
App looks nice on the web, walking skeleton is perfect for Halloween day too but BUT the add to cart button stops working ass soon as you install this app!!! I lost a lot of income during the few days this app was running! Customers were not able to purchase during the best sale. Shame. I usually do not leave reviews but this is an exception. Not cool! If you can't develop support something that works please do not create apps at all. Thanks. Recommend to avoid!
(Shopify was not allowing "Review Reply" during 2018 so I am answering it Today)
As you mentioned, we are also available for support to assist and resolve this issue. There is no other alternative for us to support it for conflict resolution as we can't make it working with all libraries.
I hope this makes sense :)
This app not performing well...once you download homepage cannot click any button. very annoying...